It's just old and
Posted Jan 16, 2017
I guess I'm just used to staying in more renovated hotels. The bed was hard, the room was old, and the lobby set up was poor for breakfast. With the draft from the door, it was freezing.
Comment from Hotel Management
Jan 19, 2017 by BW Galleria, Hotel Management
Thank you for your feedback, as well as the compliments about breakfast. We do apologize for not fully exceeding your expectations during your stay. we are currently going through renovations, we do hope that you will stay with us again in the future.