Ratings based on 258 Verified Reviews

3.1 out of 5
54% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Mississippi

YOU CAN'T GET WHAT YOU PAY FOR!

Posted Sep 16, 2017
Pros: NOTHING!!!
Location: There was nothing to do within 10 miles of this hotel.
On my reservation I told them I needed a room on the ground level close to parking. The room needed to have a walk in shower and handicap toilet (17 inch). I was given a room on the third floor with a tub and a 10 inch toilet. When I asked for a room change I was told that was all there was, as the weather had caused an increased booking. I asked why my room specifics had not been honored and showed them the paper and got a funny look. I'll never stay there or use Expedia again. There are only 3 doors to get out to the parking area. There are only one set of elevators right in the center of the hotel to use. The walk is over 400 feet from the room to the car. Both my wife and I have bad knees and it was very painful. I was going in for surgery the next day. The pool was listed as inside, is was really our side and closed.
5 out of 5
Recommended
for Everyone
by A verified traveler from MO

Nice hotel

Posted Sep 14, 2017
This hotel is close to the airport and provides transportation to and from airport. Hotel staff was wonderful! Impressed with Ed, evening/night supervisor & other assistants as well. There was an error with our room (room was not accessible as requested) and Ed immediately moved us into an accessible room and the room had EVERYTHING we needed to assist someone with special needs.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel close to Graceland

Posted Sep 3, 2017
Was a nice hotel close to Graceland arrived there right in the middle of the hotrod show so that was a bonus apart from being a little bit busy
2 out of 5
by A verified traveler

Posted Aug 31, 2017
Average remodel. Cheaply done. Lighting is really artificial. Staff was good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Memphis hi

Posted Aug 28, 2017
Pros: STAFF
Location: not there long enough
hotel odd design but room clean Staff mailed for me two letters I accidently left on desk in room, very grateful!!! I would stay here again, easy to get to from airport and staff did great job.
5 out of 5
Recommended
for Everyone
by A verified traveler from Plainfield, Il

Wow! Attentive staff!!

Posted Aug 27, 2017
Pros: It would be easier to list what we didn't like, but there isn't anything
Location: Close to Marlowe's!! Need I say more. Oh and the security staff made my wife sleep like a baby Can't say enough nice things about this location
First off this is an older Motel that has been beautifully restored/updated. Our room was absolutely perfect, and clean. The staff... I can't say enough about the staff, they were so helpful. We asked about the best bbq in the neighborhood and were not disappointed!!!
2 out of 5
by A verified traveler

Terrible WiFi - No Connection

Posted Aug 26, 2017
Pros: Microwave in the room, Keurig K-Cup coffee maker
The bathroom was very small. Staff was friendly. There was a missing door knob that leads to adjacent room.
Comment from Hotel Management
Sep 1, 2017 by Anita K, Hotel Management
We are sorry to hear that you did not enjoy your stay with us. We strive to make each guest feel at home and we failed with you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Passing through

Posted Aug 23, 2017
The staff was nice. Understand this hotel hosts weddings, if you stay here on a weekend there may be noise. We had no issues and enjoyed a quiet evening!
Comment from Hotel Management
Aug 25, 2017 by Anita K, Hotel Management
We are happy to hear that you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from new orleans

Location is good, right next to the airport

Posted Aug 23, 2017
Very clean room, great staff, bend over backwards friendly!! Rhonda is amazing!!!! She is the most accommodating person!! food is great..! Eat the whiskey steak! They have a pool, fitness center and both are fine..
Comment from Hotel Management
Aug 25, 2017 by Anita K, Hotel Management
Thank you for your kind words. Rhonda is a joy to work with. I will be sure to pass on your kind words.
3 out of 5
by A verified traveler

Posted Aug 23, 2017
It is very close to airport. The facility is old and need some upgrade. The AC does not have temperature control. You have to keep it on and it is quite noisy.
Comment from Hotel Management
Aug 25, 2017 by Anita K, Hotel Management
Thank you for giving us feedback concerning your stay. We are working to correct the issues you experienced.