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Reviews of Holiday Inn Express Ft Bragg, an IHG Hotel

2.5 out of 5
Holiday Inn Express Ft Bragg, an IHG Hotel
250 West Highway 20, Fort Bragg, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 499 out of 1000 reviews" "
Rating 8 - Good. 366 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Anup

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Great staff, clean room, good parking, nice heated indoor pool and hot tub. Very good breakfast options for buffet. Facility in need of upgrades and maintenance.
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Amenities
Recently updated, clean, great staff, good breakfast and good location. I would stay there again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it for my stay in Mendocino and fort Bragg
Stayed 1 night in Feb 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and nice service
Stayed 1 night in Jan 2024

10/10 Excellent

Tuqiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kyrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and modern rooms. Comfortable bed, very enjoyable stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Bryan, Eureka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and comfortable and modern the bathroom was large and well lit. Great views with a fantastic heater for those cold Coastal nights.
Stayed 2 nights in Jan 2024

4/10 Poor

jim

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Dulce

Stayed 1 night in Jan 2024

8/10 Good

Dewi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Zuly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and the rooms are very clean.
Stayed 2 nights in Jan 2024
Response from JR on Jan 13, 2024
Thank you for staying with us. We appreciate your feed back.

4/10 Poor

Susanne

Liked: Room comfort
Disliked: Staff & service
no view like stated
We paid extra for a room with a view and we had no view and when i went to the front desk to notify them. they are asked how i reserved the room. I told them through Hotels.com and they said oh those third parties have no clue what they are offering people and they are not accurate
Stayed 1 night in Dec 2023

10/10 Excellent

Jusin

Stayed 2 nights in Dec 2023
Response from JR on Jan 13, 2024
Thank you for staying with us. We appreciate your feed back.

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Terry

Liked: Cleanliness
It’s very good
Stayed 1 night in Dec 2023
Response from JR on Dec 31, 2023
Thank you for choosing us for your stay. Best Regards, Holiday Inn Express

10/10 Excellent

Samrat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet place in a convenient location with great customer service
Stayed 1 night in Dec 2023
Response from JR on Dec 30, 2023
Thank you for choosing to stay with us. Best Regards,Holiday Inn Express.

8/10 Good

Raghu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from JR on Dec 30, 2023
Thank you for choosing to stay with us. Best Regards,Holiday Inn Express.

8/10 Good

catherine

Stayed 3 nights in Dec 2023
Response from JR on Dec 30, 2023
Thank you for choosing to stay with us. Best Regards,Holiday Inn Express.

10/10 Excellent

Sowmya

Stayed 1 night in Dec 2023
Response from JR on Jan 13, 2024
Thank you for staying with us. We appreciate your feed back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a nice experience in Fort Bragg!
Very clean hotel. It's a dog friendly hotel which we approached the most. The night time stuff is super friendly. His name is Thomas! He really made the check in process nice and smooth! The breakfast crew was amazing. The breakfast is super tasty and a lot of choices too! I think this is a very well run hotel! I will come back again!
Stayed 1 night in Dec 2023
Response from JR on Dec 24, 2023
Thank you for choosing us for your stay we are glad we met your expectations hope to serve you again soon have a Merry Christmas and a Happy New year from HIE Fort Bragg.

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from JR on Dec 30, 2023
Thank you for choosing to stay with us. Best Regards,Holiday Inn Express.

10/10 Excellent

Stacy N.

Stayed 1 night in Dec 2023
Response from JR on Jan 13, 2024
Thank you for staying with us. We appreciate your feed back.

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to quite a few hotels in Ft. Bragg and this is definitely one of the cleanest and well maintained hotels I've been to. I'm more than happy giving up a harbour or ocean view for a nice clean bed for the evening and a very clean bathroom! Also, appreciate the friendly staff working here!
Stayed 1 night in Dec 2023
Response from Aiden - Front Desk on Dec 15, 2023
We are so happy you chose to stay with us and that you enjoyed your stay! Thank you for your valuable feedback!

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
The staff were very accommodating. The room was great! Great location. Would stay again.
Stayed 1 night in Dec 2023
Response from Aiden - Front Desk on Dec 15, 2023
Thank you for your valuable feedback and choosing to stay with us!

8/10 Good

Brenna

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from JR on Dec 30, 2023
Thank you for choosing to stay with us. Best Regards,Holiday Inn Express.

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from JR on Dec 30, 2023
Thank you for choosing to stay with us. Best Regards,Holiday Inn Express.

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from JR on Dec 30, 2023
Thank you for choosing to stay with us. Best Regards,Holiday Inn Express.

10/10 Excellent

michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, close to town!
Stayed 4 nights in Nov 2023
Response from JR on Dec 30, 2023
Thank you for choosing to stay with us. Best Regards,Holiday Inn Express.

2/10 Terrible

Mario

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST SERVICE PERSONNEL and FRONT DESK EVER
Stayed 1 night in Nov 2023
Response from Aiden - Front Desk on Dec 15, 2023
We are very sorry to hear you had a bad experience with us at the Holiday Inn Express. We value all of our guests and try to accomodate to their needs to the best of our abilities. We hope that you will give us another chance in the future and stay with us.

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view. Great breakfast. Friendly staff. Hot drink station with coffee, tea & cider. Water was very hot and quick with good water pressure. WiFi worked well. Bathroom nightlight plug was great too. Toilet flushed quietly. Market right across the street for snacks and hot/deli food. Elevator was quick too!
Stayed 5 nights in Nov 2023
Response from Aiden - Front Desk on Dec 15, 2023
We are very happy that you enjoyed your stay with us! Thank you for this valuable feedback and we hope to see you again in future stays!

10/10 Excellent

Jamieko

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get the room with a view!!! Great beds. Amazing hotel
Stayed 2 nights in Nov 2023
Response from Aiden - Front Desk on Dec 15, 2023
We are very happy that you enjoyed your stay with us! Thank you for your feedback!

10/10 Excellent

ANITA, Highland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stop on our trip down the coast.
Stayed 1 night in Nov 2023
Response from Aiden - Front Desk on Dec 15, 2023
Thank you for your valuable feedback!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iss good
Stayed 2 nights in Nov 2023
Response from Aiden - McFadden on Dec 15, 2023
Thank you for your valuable feedback!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from JR on Dec 30, 2023
Thank you for choosing to stay with us. Best Regards,Holiday Inn Express.

6/10 Okay

Jillian

Traveled with partner, Traveled with pets
Liked: Amenities
For the most part he property was adequate. We did however have a couple of cleaning issues -- when we first checked in, there were used gloves on top of a towel in the bathroom. I just tossed the gloves and didn't use that towel. Second - one of the beds had blood on the sheets. We only needed 1 bed and were only staying a couple of nights so we just used the other bed. Overall the room was fine but a little iffy on the cleaning part!
Stayed 2 nights in Nov 2023
Response from Aiden - Front Desk on Dec 15, 2023
We are very sorry to hear about this! We value the safety and health of all of our guests and we apologize for this oversight. We hope this doesn't detere you from staying with us in the future.

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from JR on Dec 30, 2023
Thank you for choosing to stay with us. Best Regards,Holiday Inn Express.

10/10 Excellent

Jesús

Stayed 2 nights in Nov 2023
Response from JR on Dec 30, 2023
Thank you for choosing to stay with us. Best Regards,Holiday Inn Express.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk. Clean. Pool was a little cold and hot tub a little warm but good enough
Stayed 1 night in Nov 2023
Response from Aiden - Front Desk on Dec 15, 2023
Thank you for your valuable feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from JR on Dec 30, 2023
Thank you for choosing to stay with us. Best Regards,Holiday Inn Express.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in good location
Stayed 1 night in Oct 2023
Response from JR on Dec 30, 2023
Thank you for choosing to stay with us. Best Regards,Holiday Inn Express.

10/10 Excellent

Rosanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Jose

Stayed 2 nights in Oct 2023

10/10 Excellent

Dulce

Traveled with family
Liked: Amenities
We had a problem with the door and the man at the reception helped us very friendly, 5 stars for him. the night 10/29/23
Stayed 2 nights in Oct 2023
Response from Aiden - Front Desk on Dec 15, 2023
We are very glad our staff was able to assist you! Thank you for your valuable feedback!

10/10 Excellent

Joye

Traveled with group
Really nice, clean, comfortable hotel with plenty of parking. Breakfast was delicious!
Stayed 1 night in Oct 2023
Response from Aiden - Front Desk on Dec 15, 2023
Thank you for your valuable feedback!

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff
Stayed 1 night in Oct 2023
Response from Aiden - Front Desk on Dec 15, 2023
Thank you for your valuable feedback!

10/10 Excellent

Roxanne

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Inn is located at end of hwy 20, main route into fort bragg. There is a little noise from the road although traffic is light this time of year, so it posed no issue for my stay. Staff was very courteous. Inn was clean and had updated rooms. I loved the bedding but the bed wasnt the most comfortable as it was not memory foam as described when i booked the room on expedia. I felt it was a little high on the price but overall it was a nice stay . I would definitely book here again.
Stayed 1 night in Oct 2023
Response from Aiden - Front Desk on Dec 15, 2023
Thank you for this feedback and we hope to see you again in the future!