Ratings based on 691 Verified Reviews

4.6 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Santiago

Less than expected for a Hyatt

Posted Oct 30, 2017
Pros: It's a fancy hotel and the check in staff did a good job at our arrival
Cons: That bad smell that receives you at the lobby
Location: Location is great, close to the "peatonal" and to nice restaurants, right in the downtown
It's a nice hotel but have some points that should be considered to be improved asap. We were received by a bad smell just entering the lobby (like drain or sewer), the bbq restaurant was fancy but food wasn't that good (much better at Don Mario), and the room had also some details, like the mattress that wasn't comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maidenhead

Wine Route

Posted Oct 29, 2017
Pros: Pool Service Room Terrace Location
Cons: Reduce cost of breakfast. Check out slow with a Q and just one person struggling to cope. Daft when during e day two or three staff look overstaffed
Location: Wine tour city ideally placed for all tours
Visiting Mendoza as part of a South American experince, a self constructed trip, we selected this hotel as our base to explore the wine area. Centrally located in the town that is home to Malbec. It sits in central square as a rather lovely colonial style property. This disguises a modern clean well managed 5 star hotel. On entering the terrace welcomes you as you walk up the steps and pass into a huge lobby. The hotel offers a casino, well hidden in a corner. An outdoor heated swimmimg pool that is linked to a Spa and fitness centre with plenty of quality loungers and attentative service. Their patio and terraces link to the restaurant at the front of the hotel offering an alfresco breakfast or indoor if preferred. The new grill at the rear of the courtyard in the centre of the building is superb and again links to the bar and it's huge Malbec and other wines displayed. The room was excellent huge bed lovely walkin shower, bath dressing area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Oct 20, 2017
Excellent , it was an incredible experience, We would defenetly recommend the hotel to friends and family, the rooms are not very modern however they are very confortable
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location and excellent service

Posted Oct 18, 2017
Pros: Everyone spoke English and very helpful.
Cons: Provide English Chanels on TV....None whatsoever.
Hotel very comfortable....Poolside and winebar very comfortable. Loved Mendoza and going to Vineyards. Great Restaurants within walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
Excellent hotel. Customer service was amazing. Beds were super comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Very nice hotel in city center Mendoza

Posted Oct 14, 2017
Great service in lobby from Mariela, Adriel, and Concierge Maria. Very good buffet breakfast. Room was large and clean and spotless.
5 out of 5
by pamela

Posted Jul 29, 2017 on Hotels
Update the beds, please! Everything else was excellent!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Hampshire, UK

Excellent hotel in central Mendoza with a nice Spa

Posted Jul 18, 2017
I have stayed here many times on business and always feel at home. I pre-book a massage for my first evening and it makes a great start to the break. The staff are friendly, the wine bar is good and the breakfast buffet is excellent. The Spa is also really good with a better (outdoor) pool than other 5* hotels in Mendoza. I like the layout of the rooms with a separate dressing room and spacious bathroom with bath and rain shower.
5 out of 5
by Najib

Posted Jul 11, 2017 on Hotels
Friendly staff, amazing atmosphere
4 out of 5
Recommended
for Everyone
by A verified traveler

There are no other in Mendoza

Posted Jun 6, 2017 on Orbitz
Pros: The location, it is in heart of the city, with good access and kind service.-
Mendoza doesn´t have a high-class hotel pool, for that reason the only one that is Park Hyatt, but if you compare with another Hyatt, you will miss some comfort, especially in the details. Nevertheless, it is a good hotel.