Ratings based on 91 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
82% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from ISRAEL

Posted Oct 26, 2016
The hotel feels a bit old, but very clean, and the girl from the front desk was very very nice and helpful !
4 out of 5
by Nora Alicia

This traveler left a rating score only Posted Aug 31, 2016 on Hotels
4 out of 5
by A verified traveler from Buenos Aires

Viaje de negocios

Posted Jul 4, 2016
Pros: Limpieza, desayuno, tranquilidad, y la ubicación.
Cons: Nada en especial.
Location: Zona céntrica, comercial, gastronómico.
Muy buen hotel. Buenas instalaciones, el desayuno es abundante.
Comment from Hotel Management
Jul 16, 2016 by Mercedes Gabrielli, Hotel Management
Buenos dias, es un placer para nosostros que su estadia fuera lo que esperaba. Muchas gracias por su comentario. Lo esperamos en sus proximas visitas a Mendoza Saludos cordiales
4 out of 5
by A verified traveler from Honolulu

Hotel Mendoza

Posted Apr 20, 2016
Pros: central location
Cons: more shelf space in the bathroom
central location, clean and well kept, friendly English speaking front desk staff
Comment from Hotel Management
Jul 13, 2016 by Mercedes Gabrielli, Hotel Management
Dear passenger, thank you very much for choosing us and for giving us your opinion. best regards
3 out of 5
by Oscar from Buenos Aires

Posted Apr 19, 2016 on Hotels
En gral bien si solo se busca buena cama, ducha y una buena ubicacion. Algunos servicios que ofrecen no estan en correctas condiciones, ej sauna con faltantes que lo hacen peligroso como falta de boton de emergencia, reloj y protecciones en la estufa para no quemarse. La pileta no esta climatizada.
Comment from Hotel Management
Jul 13, 2016 by Mercedes Gabrielli, Hotel Management
Muchas gracias por sus comentarios, revisaremos cada uno de ellos Gracias por elegirnos.
3 out of 5
by A verified traveler

Deservrs a two star rating

Posted Apr 4, 2016 on Orbitz
Pros: location
Cons: As abovr
This basic hotel was adequate and deserving of two star (not advertised three star) rating. Its location is very good, the bed comfortable and WiFi worked well. However, the room was basic and the bathroom in need of work. Plumbing there (in the sink and the shower) should have been repaired but when we complained to the front desk, they said it could not be fixed for a variety of excuses. Breakfast was simple but adequate. One of the receptionists (Merce) was rude and offensive. Would not recommend this hotel.
Comment from Hotel Management
Jul 13, 2016 by MercedesGabrielli, Hotel Management
cuff Dear passenger, thank you very much for choosing us and for giving us your opinion. best regards
5 out of 5
by lorena

Posted Mar 28, 2016 on Hotels
Comment from Hotel Management
Jul 13, 2016 by Mercedes Gabrielli, Hotel Management
Muchas gracias por elegirnos y por dejarnos sus comentarios. La esperamos nuevamente en nuestro Hotel, cuando vsisite nuestra Provincia Saludos cordiales
2 out of 5
by freddy from panama

las estrellas no son iguales en todo el mundo

Posted Mar 7, 2016 on Hotels
Ese hotel le faltan mantenimiento, cuando llegamos el aire tenia un ruido espantoso, el baño paresse que no lo limpiaron hace meses, y despues que no pudimos entrar a la habitación en 4 oportunidad cambiaron la bateria de la cerradura
Comment from Hotel Management
Jul 13, 2016 by Mercedes Gabrielli, Hotel Management
Estimado Feddy, lamentamos que su estadia no fuera placentera, revisaremos cada uno de sus coemntarios saludos cordiales
2 out of 5
by A verified traveler from Ballarat, Australia

Disappointing

Posted Mar 1, 2016 on Wotif
Pros: Centrally located
Cons: -Hotel staff interactions with guests -Facilities and rooms require major renovations
Location: Centrally located in Mendoza, many restaurants and activities were easily accessible.
Initially put in rooms inconsistent with our booking. Hotel staff were unfriendly.
5 out of 5
by A verified traveler from Piovano

Lindo el hotel cerca del centro tenes todo a mano

Posted Feb 18, 2016
La verdad muy buena la experiencia muy bueno el servicio ,la atención y la gente muy servicial siempre a las órdenes para solucionar cualquier inquietud o problema que se ocasionará asi da gusto salir de vacaciones la verdad que lo recomiendo a cualquiera muy satisfecho con todos
Comment from Hotel Management
Jul 13, 2016 by Mercedes Gabrielli, Hotel Management
Estimado pasajero, gracias por elegirnos y gracias por dejarnos su opinion, es muy valiosa para nosotros. Lo esperamos en su proximo viaje a Nuestra Provincia saludos cordiales