Ratings based on 236 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Las Vegas

Great service. The staff was awesome!

Posted Jan 17, 2017
Pros: Staff, breakfast, location.
Cons: Could be renovated.
Location: Near the walking mall.
Customer service is a rare thing to find in Argentina but the staff at Huentala were incredible (especially Gustavo!) The hotel is a little dated and the rooms are not as nice as in the pics, but was comfortable considering we spent all day exploring. Breakfast buffet was great - and was included in the stay.
Comment from Hotel Management
Jan 27, 2017 by ., Hotel Management
Thank you for your comments, we are glad to know that you enjoyed your stay with us. Best regards, reservations departments
5 out of 5
by A verified traveler

Very good location, clean and friendly staff

Posted Dec 18, 2016 on Hotels
Very good location, clean and friendly staff
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
Thank you very much for your comments. Best regards
5 out of 5
by A verified traveler

Posted Dec 13, 2016 on Hotels
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2016
Very relaxed Fantastic location Great Breakfast
Comment from Hotel Management
Dec 26, 2016 by ., Hotel Management
Thank you for sharing your experience. Best regards
3 out of 5
by Maria from Malta

Posted Aug 31, 2016 on Hotels
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Muchas gracias por su puntuación, quedamos a su disposición. Cordialmente, Departamento de Reservas
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect stay for a great price

Posted Aug 10, 2016
Pros: Location, staff and quality of amenities.
Cons: The gym - small and outdated
Location: 5 mns by walk from the Plaza Independencia, the city's main square.
We arrived at the hotel at 8 AM and they let us get our room immediately. Great amenities, located in the center of the city.
Comment from Hotel Management
Nov 15, 2016 by Huentala, Hotel Management
Thank you for sharing your experience with us. Best regards Reservations Department
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Pillows, pillows, pillows!!

Posted Jul 11, 2016
Our stay in Mendoza was last minute. When we arrived at hotel, Alejandro and the rest of the staff provided excellent service! The rooms were very clean, but the ultimate experience was picking the pillows you want from a list of 10 - feather, down alternative, memory foam - they are all there! And everyone can pick something different - happy family!!!
Comment from Hotel Management
Jan 13, 2017 by ., Hotel Management
Thanks for staying with us! We are very concerned about making our guests' stay as pleasant as possible, so we appreciate your comments.
4 out of 5
Recommended
for Couples
by A verified traveler from Santo Domingo, Rep. Dominicana

Small hotel, very close to walking areas.

Posted Apr 5, 2016
Pros: Location was great and the staff was very helpful.
Cons: The breakfast would be much better if were more international. Options were limited.
Location: Many restaurants and shops around, walking distance by few squares.
It was fine, clean, comfortable bed and had everything that you require when you travel.
5 out of 5
by Brad from Missouri

Great! - even for a short stay

Posted Apr 4, 2016 on Hotels
We just had a quick overnight here in-transit between a long-distance bus and the airport. Very short cab ride from the bus terminal - which was great since we arrived late about 10:30 pm. Restaurant service and food were all great. Cute decor and very friendly staff. Will recommend to anyone traveling in Mendoza city!
4 out of 5
Recommended
for Couples
by A verified traveler from Pennsylvania, USA

Very nice hotel centrally located.

Posted Mar 13, 2016
Pros: I liked the ambience, the room size, and the friendly and helpful staff.
Cons: Lighting in the rooms was an issue as we are older travelers and the AC couldn't be adequately controlled - you either froze or were stuffy.
Location: Location was central and great for shopping and nearby parks. Good restaurants were a bit of a walk which we liked.
Lovely hotel with old time feel. Hotel staff was wonderful. It adjoins the Sheraton and that was helpful for booking excursions. Breakfast was free with our room and was more than adequate. We met several nice travelers from other countries as well. Overall, a great experience.