Ratings based on 246 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Good location and breakfast.

Posted Apr 21, 2017
The hotel has a great location within the town and they serve a good complimentary breakfast. However, our room was somewhat worn out.
1 out of 5
by A verified traveler

Poor customer service, unfriendly.

Posted Jan 29, 2017 on Hotels
Poor customer service at front desk. Ran out of toilet in out room. Public washroom also out of toilet paper. Unfriendly staff.
Comment from Hotel Management
Feb 3, 2017 by General Manager, Hotel Management
Greetings Thank you for your comments. Best regards
5 out of 5
Recommended
for Couples
by A verified traveler from Las Vegas

Great service. The staff was awesome!

Posted Jan 17, 2017
Pros: Staff, breakfast, location.
Cons: Could be renovated.
Location: Near the walking mall.
Customer service is a rare thing to find in Argentina but the staff at Huentala were incredible (especially Gustavo!) The hotel is a little dated and the rooms are not as nice as in the pics, but was comfortable considering we spent all day exploring. Breakfast buffet was great - and was included in the stay.
Comment from Hotel Management
Jan 27, 2017 by ., Hotel Management
Thank you for your comments, we are glad to know that you enjoyed your stay with us. Best regards, reservations departments
4 out of 5
by A verified traveler

Posted Jan 4, 2017 on Hotels
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Thank you for your time, we are glad to know that you enjoyed your stay with us. Best regards Reservations department
5 out of 5
by A verified traveler

Very good location, clean and friendly staff

Posted Dec 18, 2016 on Hotels
Very good location, clean and friendly staff
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
Thank you very much for your comments. Best regards
5 out of 5
by A verified traveler

Posted Dec 13, 2016 on Hotels
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2016
Very relaxed Fantastic location Great Breakfast
Comment from Hotel Management
Dec 26, 2016 by ., Hotel Management
Thank you for sharing your experience. Best regards
3 out of 5
by Maria from Malta

Posted Aug 31, 2016 on Hotels
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Muchas gracias por su puntuación, quedamos a su disposición. Cordialmente, Departamento de Reservas
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect stay for a great price

Posted Aug 10, 2016
Pros: Location, staff and quality of amenities.
Cons: The gym - small and outdated
Location: 5 mns by walk from the Plaza Independencia, the city's main square.
We arrived at the hotel at 8 AM and they let us get our room immediately. Great amenities, located in the center of the city.
Comment from Hotel Management
Nov 15, 2016 by Huentala, Hotel Management
Thank you for sharing your experience with us. Best regards Reservations Department
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Pillows, pillows, pillows!!

Posted Jul 11, 2016
Our stay in Mendoza was last minute. When we arrived at hotel, Alejandro and the rest of the staff provided excellent service! The rooms were very clean, but the ultimate experience was picking the pillows you want from a list of 10 - feather, down alternative, memory foam - they are all there! And everyone can pick something different - happy family!!!
Comment from Hotel Management
Jan 13, 2017 by ., Hotel Management
Thanks for staying with us! We are very concerned about making our guests' stay as pleasant as possible, so we appreciate your comments.