Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
3.0 Room cleanliness
3.0 Service & staff
2.7 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Orlando, FL

Not terrible, but could have been better

Posted Aug 19, 2015
Pros: The location
Cons: The hotel needs to be renovated. At a minimum the rooms need new carpeting and new paint to be more presentable.
Location: It's right by the Plaza de Independencia and is within easy walking distance of the city attractions and some of the best restaurants.
The location is great and the individual staff members were friendly and helpful, however the hotel itself needs renovation and there were a lot of little problems that added up during the stay. We're not people who insist on 5-star treatment or "mints on the pillow" however we found the hotel overall to be mediocre at best. The heat didn't work when we arrived and stopped working again 2 days into our stay. The elevator door jammed once. Wireless internet did not work outside of the lobby and the staff didn't seem interested in fixing it. The room was clean but "lived in" - dingy, with old carpeting, accumulated dirt and dust, water stains, etc. Breakfast was basic and edible, but not much more. Overall if you just need a place to stay in a good spot this hotel will suffice, however there are probably better and more comfortable hotels in the area for a similar price.
1 out of 5
by A verified traveler from m

Needs an urgent renovation

Posted Jun 17, 2015
While the hotel has a nice location . The hotel is very old and run down. The staff is not nice or helpful at all.
5 out of 5
for Families
by juan from Santiago, Chile

muy bien ubicado

Posted May 26, 2015 on Hotels
Todo bien. Ordenado, limpio y excelente ubicación como para recorrer a pie el centro.