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We couldn't find the entry to the hotel from our car,,which turned out to be in the back along an alleyway . The parking garage was across the river near the Thermal spa underground. the hotel had a good location for walking in the city.
We had a wonderful time at the Castelo. It was staffed with very friendly people who went out of their way to make you feel welcome. The hotel is also within easy walking distance to the town center. The food was fabulous.
Lovely staff, warm, welcoming, helpful, friendly, (English speaking - excellent). Spacious rooms, well-appointed, super bathroom (nice glass-sided shower cubicle with double head.) Comfortable. 16m pool (clean, never too busy, well-maintained). Nice gardens. Outside jacuzzi. Wonderful. Breakfasts ...
Luxurious but relaxed and friendly. Beautiful situation. Best breakfast ever eaten in Italy.
The best thing about this hotel is the staff -- they could not have been more helpful and accomodating. When it started to rain, as we were leaving, several staff members held umbrellas over us so we wouldn't get soaked. Most places seem indifferent once you've paid the bill. The other great point ...
Everything about this hotel was good, the comfort, the facilities, the staff, the food and the view from the balcony were all good.
Loved everything about the hotel The staff was friendly the rooms were well appointed. The location was great, I highly recommend .
What a charming hotel with the most friendly and helpful staff you'll find. We were greeted by name at check in and from then on the level of service was very engaging. Food was great and the rooftop garden and its views fantastic. Rooms were bright airy and large. Would certainly stay here again ...
We stayed here for a couple of nights on our way back to England from three weeks' holiday in Croatia. Merano is a beautiful place - no wonder it is very popular with Italian and German visitors.
Set in the heart of Merano with stunning views of the mountains, this hotel was superb. Spacious rooms, super clean, the most amazing buffet breakfast ever (try the muesli yogurt, omelettes, cappuccinos and cake selection - wow!). The hotel spa area is OK with three small pools, but it also links ...
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