Ratings based on 901 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

not what i expected

Posted Feb 12, 2018
Pros: i alway stay there but this time i was not happy
Cons: check ever room to see they work
I paid for 2 beds and the person said to come in one hour i said as long as i get the room in front not at the end so she said yes i come back an they wanted to give me a room at the very end which i hate so i told her no so they gave me a handycap room with a king size bed and charge me more money for it and the restroom was leaking all night .had a bad day and they charge me money .very very anhappy Thank you
4 out of 5
by RONALDO

Posted Nov 15, 2017 on Hotels
Great improvement with new ownership
Comment from Hotel Management
Dec 29, 2017
thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Nov 9, 2017
Pros: Location to where we were going.
Cons: Nothing
Can't say enough about and couldn't stay at a better place.
Comment from Hotel Management
Nov 12, 2017 by GM, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from Ackerman, MS

Clean, convenient location

Posted Nov 8, 2017
Pros: good location, very clean, comfortable beds
Cons: breakfast, less noisy air conditioner
Location: near shopping center, good access to the express way
Very clean and nicely maintained. Comfrotable and spacious beds. Airconditioning is very noise (I am glad we did not need it during the night). Convenient location - walking distance to the nearest shopping center, just in front of a fast food outlet. Swimming pool is very small, but is joy for the kids. Breakfast is not impressive. Around 9 am is very crowdy and they run out of most of the food, so try to be earlier. Overall nice stay.
Comment from Hotel Management
Nov 12, 2017 by gm, Hotel Management
thank you for the detail review and we will address them
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2017 on Orbitz
I do not feel inspired today, I am tired from the trip, not the hotels fault.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good close to outlets

Posted Oct 16, 2017
Only issue I had was ac keeps turning off when it reached the desired temp then turns on again
2 out of 5
by joseph

Posted Oct 15, 2017 on Hotels
Had to take a trip yo walmart and purchase a fan because A/C did not cool. Breakfast was not the greatest. Only reason we chose this hotel because of location
5 out of 5
by Anita Smith from East Texas

super clean, hot shower, great prices!!

Posted Sep 18, 2017 on Hotels
wish I had found this hotel last year!
Comment from Hotel Management
Oct 3, 2017
thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Ingleside, TX

Hurricane Harvey Evacuees

Posted Sep 7, 2017
Pros: Pet friendly hotel
Location: Beside Outlet mall
Needed pet friendly hotel in a hurry due to Hurricane Harvey. Very accommodating.
Comment from Hotel Management
Jan 18, 2018 by GM, Hotel Management
Thank you for the review
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
Nice location and walking distance to shops and food.
Comment from Hotel Management
Sep 9, 2017 by GM, Hotel Management
Thank you