Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Distrito Federal

Muy buena ubicacion

Posted Aug 6, 2015
Pros: El hotel tiene una alberca muy bonita, de buen tamaño, limpia. El hotel en sí es acogedor, el restaurante muy bueno, de buena calidad.
Cons: La limpieza debe mejorar, hay polvo, no hay agua caliente, deben poner jabón.
Location: Oficinas turísticas, distintas actividades en la plaza, restaurante la Tratto muy bueno, la universidad de Yucatán, la catedral
El hotel es bonito, es una casa antigua, con pocas habitaciones.
2 out of 5
by A verified traveler from mty, nl

Hotel con mal servicio y funcionalidad

Posted Aug 5, 2015
No respetaron las características de las habitaciones que habíamos reservado por este medio y no nos resolvieron el problema. Las coladeras de regaderas tapadas. No había agua caliente. El desayuno muy limitado y refil de café con costo. Mal servicio de algunos empleados (otros muy amables) incluyendo la gerente con mala disposición. No volvería!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2015
Pros: La ubicacion
Cons: La habitacion se goteaba
Location: Eventos por parte del gobierno
Es muy centrico esta a dos cuadras de la cathedral y del restaurant chaya Maya
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel muy bien ubicado.

Posted Jul 17, 2015
Cons: Tenía fallas con las regaderas y cajas fuertes.
El Hotel es muy céntrico, el personal muy amable y el restaurante muy rico.
3 out of 5
Recommended
for Everyone
by A verified traveler

Muy buena ubicacion, hotel pequeño pero lindo

Posted Jun 30, 2015
Cons: Tener espejos mas amplios en las habitaciones
Las habitaciones son de muy buen tamaño aunque el Hotel en general es pequeño.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

nice hotel close to downtown

Posted Jun 30, 2015
Pros: location and room dimensions
Cons: some upgrade on bathroom furniture could be made
Location: close to Merida cathedral, los trompos restaurant (best pastor tacos ever) and lots of wine bars around it. really nice hotel for a weekedn getaway,
well located hotel, lots of restaurants and bars. room is clean and spacious.
4 out of 5
Recommended
for Everyone
by A verified traveler from laredo texas

Nice hotel. Staff very friendly

Posted Jun 16, 2015
This hotel has all you need for your stay. The breakfast included in the price is a plus. We were in family trip with two little ones a we have a awsome trip. Located in the historic area you can walk almost everywhere. Merida es una cuidad con gente muy amable. Grandes centros históricos que visitar. Las carreteras aledañas en perfectas condiciones. Recomiendo esta ciudad grandemente. Nuestro primer vieja a Mérida y pensamos regresar
3 out of 5
Recommended
for Everyone
by A verified traveler from Dallas TX

Boutique is only in the name.

Posted May 29, 2015
You can really tell this hotel does not belong to any chain. They need to pay attention to small details. The pillows are extremely huge and uncomfortable. They are doing some construction work next to the pool ans you cannot swim comfortably.
3 out of 5
Recommended
for Everyone
by A verified traveler

Casa Lucia perfect for exploring Merida centro

Posted May 26, 2015
Pros: The staff, the size of the room, the proximity to the main square.
Cons: Our room, number 3, needs new paint and a good cleaning. It would also be nice if there were two chairs in the room.
Location: Directly across the street is a lovely square with above average restaurants. The main square of Merida is a five minute walk from the hotel.
We enjoyed the short walk from Casa Lucia to the main square of Merida. We had been advised to experience the Friday evening ball court demonstration and the Sunday market which take place at the main square. This hotel is in a perfect location for exploring the center of Merida and its culture. The hotel is appealing from first glance. Our room was large and comfortable and clean until you look up from the bed and see large amounts of dust and cobwebs on the ceiling and hanging from the drapes. The bed was comfortable and the bathroom had a large shower with very nice toiletries. The staff at the front desk was pleasant, helpful and accommodating. The servers in the Sobrana restaurant (attached to the hotel) were attentive and friendly. I would recommend this hotel to anyone interested in exploring Merida. It is a good value in an excellent location. The square directly across from the hotel has at least two outstanding restaurants, Tratto and Recova. We found the quality of food and service at these to exceed anything closer to the main square.
5 out of 5
Recommended
for Getaway With Friends
by Lydia Edith from Mexicali b.c.

Casa lucia

Posted May 24, 2015 on Hotels
El hotel es muy bonito y cómodo esta a 3 cuadras de el centro frente al hotel hay una plaza muy bonita. Lo único que no me gusto fue el restaurante la comida buena pero los meseros les falta un poco disponibilidad.