Ratings based on 63 Verified Reviews

4.3 out of 5
73% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great except....

Posted Apr 11, 2018
It was great except our room was at the far corner and there was a train that came by at 20 minute intervals, and it woke my husband who is a light sleeper.
Comment from Hotel Management
Apr 17, 2018 by Administration, Hotel Management
Good day, Thank you for your commentaries, are very important to us! Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent getaway spot

Posted Mar 12, 2018
If you are looking to get away from the hustle and bustle of city life, this is the place for you. Close enough to historic Merits and chichen itza to see the pyramids.
Comment from Hotel Management
Mar 17, 2018 by Administration, Hotel Management
Dear guest, Thank you for your commentaries! We hope to see you back soon. Kind regards!
5 out of 5
by ROBERTO

Posted Dec 19, 2017 on Hotels
Comment from Hotel Management
Jan 2, 2018
Gracias por su puntuación Esperamos tenerle de regreso pronto! Atte. Administración
4 out of 5
by A verified traveler

Posted Nov 30, 2017 on Hotels
Comment from Hotel Management
Dec 12, 2017
¡Gracias por su preferencia! Thank you for your preference!
5 out of 5
by Sean

Misne is delightful

Posted Sep 8, 2017 on Hotels
Hacienda Misne is a beautiful property. The staff is welcoming and quite accommodating! We enjoyed a delightful massage, relaxed by the pool, & enjoyed several meals in the restaurant. I'd recommend Misne to anyone visiting Merida.
Comment from Hotel Management
Sep 18, 2017
Thank you for your commentaries. Was a great pleasure have you with us! We hope to see you back soon! Kind regards, Administration
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Beautiful hotel away from the city

Posted Aug 23, 2017
Almost everything was great. The room was ver noisy and the people from the valet parking (Mauricio) was very annoying.
Comment from Hotel Management
Aug 28, 2017 by Administration, Hotel Management
Thank you for your comments, was a great pleasure have you here at your home. We will work on your comments about the noisy room and the valet parking issue. Kind regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Wonderful Hotel!

Posted Mar 19, 2017
Pros: Everything!
Location: It is located 20 min from the airport and 20 min from downtown. Very close to major highway. A rental car is necessary if not, a taxi will do it.
This was one of the best experiences we have had in a long time. This hotel had everything that we were looking for. Marvelous food, beautiful surroundings, family friendly, kind and generous people, nice services. We are already planning our next vacation in this beautiful hacienda. Highly recommended!
4 out of 5
by A verified traveler

Nicely converted cattle ranch.

Posted Dec 11, 2016 on Hotels
I advise that it would be better to prepay with specific room properties. Opted to pay at hotel but they said no more rooms with king size beds available at that rate and would have to upgrade for U$50/night more. That's a price gouge!!
2 out of 5
by A verified traveler from US

Posted Nov 10, 2016
Pros: Vegetation was great amassing trees and the guys at the garage great
Cons: Restaurant room service sucked Noisy at night and dogs barking
Location: Outside of the hotel it's not pretty
5 out of 5
Recommended
for Everyone
by A verified traveler from brooklyln, United States of America

Stunning oasis on the outskirts of Merida

Posted Nov 4, 2016
Beautiful, spacious grounds. Everything was clean, tranquil, authentic and wonderful. I truly loved this little oasis just outside the town. It was so quiet, I had the pool, and Maximo making me special margaritas, to myself every day. The staff was friendly and helpful. Breakfast was huge and delicious. The room was stunning and so comfortable. Best showerhead ever. I can't recommend this place enough. The front desk would call a taxi to arrive when I needed it and it was a quick 15 min ride right to central Merida.