Ratings based on 263 Verified Reviews

3.7 out of 5
84% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from nebraska

Posted May 16, 2017
Beautiful historic hotel. Excellent location in historic centro. Staff was friendly and accommodating
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia Beach

Great value

Posted Apr 18, 2017
Excellent location, reasonably comfortable and clean. Very good value.
Comment from Hotel Management
Apr 19, 2017 by Caribe, Hotel Management
Thank you very much for your preference! We feel very motivated with your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle wa

Nice hotel.is in downtown

Posted Apr 4, 2017
Perfecto I recomend to Every body nice people and the restaurantes at the park are great. I WILL go again
Comment from Hotel Management
Apr 19, 2017 by Caribe, Hotel Management
Thank you so much for your preference! We feel very motivated with your comments. We hope you can visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

One of Merida's secret gems!!

Posted Mar 17, 2017
The location of this hotel is GREAT. It is in the heart of downtown yet set in a small plaza so it is quiet within. It is an old colonial hotel so it is rich with history. The Caribe has a more European flare to it. It is nothing fancy but the staff, location, and price make it a real gem in Merida.
Comment from Hotel Management
Mar 27, 2017 by Caribe, Hotel Management
Thank you very much for your preference and for writing your comments. We are happy to know that we have been able to provide you with a memorable experience. Your comment motivates us to continue giving the best of us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic affordable hotel in Centro

Posted Mar 9, 2017
Cons: the one breakfast we had at this hotel was lacking.
Location: near centro, near everything! within walking or easy taxi of nearly everything.
Would definitely stay here again, the hardest part is finding the place, which is tucked into a corner of a small plaza near the main square. This is a good thing, as it is away from street noise. The restaurant was nothing special. The rooms were spacious, and well taken care of. Note they have no elevator if thats a problem for you. They also have big jugs to refill your water bottles. Great courtyard and a small rooftop pool, also.
Comment from Hotel Management
Apr 19, 2017 by Caribe, Hotel Management
Thank you very much for your preference! We are glad to know you had a good experience with us. We hope you can visit us again. Probably the part to keep in mind to find us easier is that we are in the corner inside of Hidalgo park, because this park is just half block from Main square (Cathedral) on 60 st and 59 st.
3 out of 5
Recommended
for Everyone
by A verified traveler from Boulder, cO

Great location for exploring Merida

Posted Mar 9, 2017
Cons: The water leaks under the glass shower wall and the plugged drain in the bathroom sink.
The hotel is steps away from the main plaza and cathedral. It is also a short walk to plaza Santa Lucia where you have a choice of several restaurants and musical performances. The hotel has updated its bathrooms but they still need a bit of work. The room was very clean and the bed comfortable. The views from the third floor swimming pool were quite spectacular. Breakfast was served at your table - not a buffet. Overall I would stay here again as the staff was helpful and the value of the hotel very good.
Comment from Hotel Management
Mar 27, 2017 by Caribe, Hotel Management
Thank you very much for your preference and for writing your comments. We work every day to improve our services to achieve excellent service. We are working to improve our system in bathrooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Location- close to the park

Posted Mar 1, 2017
Cons: Deeper clean, bed side lighting
Overall a good experience at Hotel Caribe. Its in a prefect location to see Merida for a few days as its close to the main park and easy walking to a few sites and great street exploring. We were in a room on the lower floor at the very back, which wasn't the best available. I would recommend requesting a room on one of the upper floors for more light and air flow to make the room itself more enjoyable. AC in all rooms was great, its a charming old building, rooms looking a little worn overall. The restaurant breakfast was delicious.
Comment from Hotel Management
Mar 27, 2017 by Caribe, Hotel Management
Thank you very much for your preference and for writing your comments. We are happy to know that we have been able to provide you with a pleasant experience. We work every day to improve our services to achieve excellent service.
3 out of 5
Recommended
for Everyone
by A verified traveler from S Dartmouth MA

Well located. Nice wait staff.

Posted Feb 11, 2017 on Orbitz
What to say? The price was good. I guess you get what you pay for. The best part of the hotel was the restaurant, an attractive setting. There was an elderly couple who came to sing and play the guitar every day and they were just lovely, very sweet and genuine. I liked the restaurant wait staff very much, particularly Maritza(?) who was so helpful and enthusiastic, volunteering to share different events going on in the city and helping me make arrangements. The front desk staff was at best, not surly. Indifferent is a good description.There were people who appeared to be concierges but as I don't speak Spanish they were not able to help at all. the room was extremely dark and the lighting not at all good. It was very clean however and the mattress was fine.
Comment from Hotel Management
Mar 27, 2017 by Caribe, Hotel Management
Thank you very much for your preference and for writing your comments. We work every day to improve our services to achieve excellent service. We are taking action on what you tell us.
4 out of 5
by Sharon

Reasonable price for a great location

Posted Jan 29, 2017 on Hotels
The hotel was comfortable enough. The location can't be beat. There is a restaurant there, but we had problems with our Christmas Eve reservations and ended up not eating there at all.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2017
good location adjacent to park. small room with no window
Comment from Hotel Management
Jan 11, 2017 by Hotel Caribe, Hotel Management
Thank you very much for your preference and comments! We enjoyed to host you and hope you visit us in the future.