Ratings based on 18 Verified Reviews

4.0 out of 5
83% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Comfortable, Clean Oasis, Friendly Capable Service

Posted Jan 3, 2015
Pros: Clean & spacious room, oasis feel from bustle of town and attractions, friendly helpful staff - nice pool and patio for relaxing.
Location: Just outside the town centre - a little far to walk everyday but access to cheap, frequent local bus service to centre was at the front door.
Excellent affordable hotel set not too far from the city centre in a lovely oasis. The hotel staff and owner went well beyond expectations to help guests with transport, tour and other local information. Felt like a special guest from the time we arrived. Merida is a great location for accessing many sights and the town centre has plenty to offer tourists looking to be active - or just wanting to relax.
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Nice Hotel close to downtown

Posted Nov 18, 2014
Pros: Room cleaniness, quiet place, good location and room rate.
Cons: Everything was great !
Location: This hotel is close to the main square and Paseo Montejo is within walking distance.
Very nice place to stay in a quiet area and close to downtown. The owners are very friendly and supportive in case you need directions to visit local attractions. Rooms are very clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 4, 2014
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, but a little bit far from the downtown

Posted Sep 7, 2013
Stayed at this hotel for four nights. The room is equipped with an air conditioner, a private bath, a fridge, a TV set, and free Wifi access. There is no kitchen. They clean the room every day, if you want. They serve cookies and coffee for breakfast. They give you bottles of water everyday. The hotel is a little bit far from the downtown (25 minutes on foot). You may need to take a microbus (6 pesos) or taxi (about 30 pesos). The staff are nice and friendly. I don't speak Spanish, but I could communicate with them in English.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay!!!!

Posted Apr 12, 2012
Pros: Friendliness of the staff
Cons: Weak wifi signal inside second story room
Staff was extremly friendly and accommodating. Breakfast was great and filling. Certainly worth the extra few pesos.
4 out of 5
Recommended
for Families
by A verified traveler

como en casa, el Sr Abraham y vero, exelentes

Posted Oct 15, 2016
Pros: si mucho
Cons: ya indicado
Location: para conocer el estado es exelente quiza falte mas informacion
quiza el desayuno debiera ser un poco mas economico. el cafe siempre servirlo fresco (primer dia parecia cafe recalentado) que al reservar indiquen claramente que tipo de habitacion se asigna. se solicito un cambio. tener disponible una computadora al menos para uso del huesped. indicaciones mas precisas de visita a cenotes. de todas formas la amabilidad de los empleados exelente, El trato de la "dueña" poco amable. gracias
3 out of 5
Recommended
for Everyone
by A verified traveler from Villahermosa, Tab.

Hotel agradable, limpio y atencion personalizada.

Posted Aug 30, 2016
Pros: Limpieza y comodidad.
Cons: Estacionamiento es muy limitado solo par 2 o 3 carros
Location: Consulado a 15 0 20 mins. caminando, Paseo Montejo a 6 u 8 cuadras caminando. No hay mucos restuarantes para comer cerca.
Me gusto el hotel en general no es un hotel lujoso pero esta muy limpio y el personal es amable. Las camas estan comodas y limpias lo unico malo del hotel es que el clima no enfriaba mucho, no hay telefeno para llamar a recepcion por lo que habia que salir a pedir cosas, el papel de bano lo dan muy limitado y no esta muy cercano a restaurantes o por lo menos fondas. La venidad principal que es Paseo Montejo queda de 6 a 8 cuadras y el consulado Americano esta como a 15 mins. Si vas al consulado a pie dirigete por la calle 72 hasta encontrar la avenida colon y de ahi hasta encontrar la calle 60. Si recomiendo el hotel en cuanto a limpieza y comodidad, pero lo unico que no me gusto es que el precio no esta a la altura de la habitacion.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tijuana

Calidez

Posted May 2, 2016
Pros: La atencion, la habitacion, la alberca, el cafe y galletas de cortesia, y la cercania.
Cons: Nada esta excelente.
Location: Centrico con acceso a parques, supermercados etc...
Fue excelente, muy comodo, una atencion calida. El personal se preocupa realmente en que la estancia sea buena.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montréal

Excellent

Posted Jan 30, 2016
Pros: Surtout la beauté et le confort de la cour arrière.
Cons: Le déjeuner inclu, c'est des biscuits sucrés et un café. Pas terrible.
Location: C'est le défaut de cet hôtel, un tout petit trop loin des centres d'intérêts.
Le seul défaut de cet hôtel, c'est qu'il est un tout petit trop loin des centres d'intérêts de la ville; pour le reste, c'est impeccable, particulièrement l'ambiance de la cour arrière qui est franchement très belle.
4 out of 5
Recommended
for Everyone
by A verified traveler from Paris

Hôtel agréable, personnel très sympathique

Posted Aug 27, 2015
L'inconvénient de cet hôtel est qu'il se trouve un peu loin du centre (20 bonnes minutes à pied pour rejoindre la place principale), mais en dehors de cela, tout est impeccable: chambre confortable, personnel très gentil et efficace, piscine à disposition, etc. Un effort pourrait toutefois être fait sur le petit-déjeuner, beaucoup trop sommaire. Attention, ne pas prendre la chambre 1, qui donne sur la rue! Les autres chambres (qui donnent sur le jardin) sont très calmes.