Ratings based on 490 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from chihuahua

Hotel en el centro de la ciudad

Posted Aug 24, 2015
El personal es muy amable., todos muy atentos. Lo único que tendría que criticar sería que el restaurante no está abierto siempre y que la ventana del baño la deben lavar muy bien para que la humedad no afecte la limpieza.
5 out of 5
Recommended
for Everyone
by A verified traveler from tuxtla gutierrez

exclente

Posted Aug 9, 2015
Pros: el lugar, limpieza, cordialidad desde la administracion
Cons: a lo mejor los baños un poco
Location: el centro historico, la catedral, el transporte, etc.
muy buen servicio lugar accesible y muy bien atendido
Comment from Hotel Management
Aug 20, 2015 by Carmen, Hotel Management
Gracias por su visita y sus comentarios.
1 out of 5
by A verified traveler from Guadalajara

Posted Aug 8, 2015
Pros: Nada
Cons: Desayuno y servicios
Location: Las actividades extraordinarias, es un lugares muy bello
Demasiado restringido los servicios generales, nomhay agua para tomar y elmdesayuno es insultante, no lo recomiendo, por caro y lo demás
Comment from Hotel Management
Aug 20, 2015 by Carmen, Hotel Management
Gracias por su visita y sus comentarios.
3 out of 5
Recommended
for Everyone
by A verified traveler from grugliasco torino

Grazioso hotel a due passi dal centro di merida

Posted Jul 30, 2015
Hotel carino vicinissimo al centro di merida non è un albergo nuovissimo o rimodernato il lato negativo e l aria condizionata troppo rumorosa senza tappi per le orecchie è impossibile dormire!!!!positiva la colazione compresa e il parcheggio privato ..insomma da consigliare senza l uso del condizionatore
Comment from Hotel Management
Aug 4, 2015 by Carmen, Hotel Management
Gracias por su visita y sus comentarios.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
The room was comfortable, love the swimming pool. The breakfast has room for improvement.
Comment from Hotel Management
Aug 4, 2015 by Carmen, Hotel Management
Thanks for your comment
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Dolores Alba close to downtown

Posted Jul 25, 2015
Pros: It is very convenient to downtown. It is a family hotel, non-smoking and many amenities like a pool, laundry service, daily breakfast and parking lot
Cons: The Breakfast. It was the same thing everyday. Needs more flavor and more varieties.
Location: Hotel is about four blocks from downtown. There are many sites to visit see in downtown. Every night the city offers a different show to enjoy.
This is our second time staying at this hotel. This is not a five star hotel but is safe, clean, affordable and close to downtown, bus stations and markets.
Comment from Hotel Management
Aug 4, 2015 by Carmen, Hotel Management
Thanks for your comments
3 out of 5
Recommended
for Everyone
by A verified traveler from Mission

Close to center of city

Posted Jul 19, 2015
Hotel served it's purpose. Didn't have a great breakfast option for its guest. Clean rooms, friendly staff, and awesomely close to everything.
Comment from Hotel Management
Aug 5, 2015 by Carmen, Hotel Management
Thanks for your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brownsville, Texas

Nice place to stay, you won't be disappointed !!

Posted Jul 15, 2015
Pros: I liked to safety and the location, like I mentioned before, it does not look like a nice hotel on the outside. It is right on the street.
Cons: Well maybe some counter space in the tiny bathroom. I put all my bathroom toiletries in the living room. There were two rocking chairs !!! I
Location: Only a few blocks from the main plaza, cathedral, and open air bus tours on a double decker. Once you pay you can hop on and hop off all day.
When I fist got there the outside looked trashy, I mean, there was no grand entrance with people standing around to open the door, but this was deceptive. The inside was huge and marvelous, like a Mexican hacienda with reproductions of Frida Kalho paintings,Mexican art, tile floors, lush hanging plants everywhere. Nicest thing of all was a sky blue pool in the middle of this lovely hacienda, it was so clean you could see a Mexican ten peso coin gleaming on the bottom. There was even a blue mirrored gazing ball next to one of the atriums- what stunning tropical ambiance !!
Comment from Hotel Management
Jul 16, 2015 by Carmen, Hotel Management
Thanks for your comments...we wait for you soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from USA

One night stay hotel

Posted May 31, 2015
Pros: expedia
Cons: Breakfast, the price for the hotel room is right for what I paid, but I need to make others aware of what you pay is what you get.
Location: Busy crowded streets, the main square is about six blocks from hotel and Paseo de Montejo about ten blocks.
The hotel rooms are dark and the beds are uncomfortable. We stayed there for three days and the breakfast was the same each day, scrambled eggs, beans and potatoes with sausage.
Comment from Hotel Management
Jun 10, 2015 by Carmen, Hotel Management
Thanks for your visit
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 29, 2015
Outstanding front desk staff. Good location , quiet. Excellent rooms. Very,very nice dinning area.
Comment from Hotel Management
Jun 10, 2015 by Carmen, Hotel Management
Thanks for your visit