Ratings based on 70 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2016
Nice hotel - good location. Very clean and the hotel staff were very accommodating and helpful
Comment from Hotel Management
Aug 2, 2016 by Felix, Hotel Management
thank you very much for your comments, hope to see you soon
5 out of 5
by Nancy from Vieques

another great stay!

Posted May 7, 2016 on Hotels
Excellent hotel
4 out of 5
by Matthew

This traveler left a rating score only Posted Nov 5, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from indianapolis

Nice hotel in not very good area

Posted Jun 21, 2015
The hotel is in excelent conditions, clean, modern, everything beautiful, employees very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from BC

NICE HOTEL

Posted Oct 5, 2014
Pros: EVERYTHING IS EXCELLENT AT THIS HOTEL
Cons: THE TV SYSTEM COULD BE IMPROVED ADDING SOME CHANNELS FROM OTHER COUNTRIES.
Location: WELL I CAME FROM BUSINESS TRIP BUT YOU HAVE QUIET A FEW AMENNITIES NEARBY SUCH AS PYRAMIDS, MUSEUMS AND OF COURSE THE TRIP TO THE PORT TO ENJOY IT
THIS WAS A VERY GOOD CHOICE AND A WONDERFUL HOTEL NEARBY THE CITY AND THE PORT SO THIS MAKES FROM THIS PLACE AN EXCELLENT LOCATION.
5 out of 5
by Roberto from Wisconsin

Stay again

Posted Dec 30, 2013 on Hotels
Close to freeway, huge room and confortable mattress.
5 out of 5
Recommended
for Everyone
by Jean from Canada

Convenient

Posted Aug 31, 2013
Pros: The staff and a nice restaurant where we could play cards at a table all evening without feeling like we were in the way or taking space.
Cons: They only had kingsize pillows. They had no facecloths, only small towels and they could use more shelf space in the bathroom.
Location: Merida is very close and the beach in Progreso is only 20 minutes away.
The hotel staff was very friendly and most spoke good English. I had no trouble conversing with them at all. Anything I requested, they were more than happy to try to provide. Very helpful and courteous.
4 out of 5
by A verified traveler from Playa del Carmen, Mexico

Close to Periferico

Posted Jun 19, 2013 on Hotels
Nice facility, close to a main highway around the city. It could do with a better menu in the restaurant. Cleanliness was good but a few items were missing. like a note pad and pen/pencil. Breakfast staff were courteous. This was our 3rd time there and would stay again.
4 out of 5
Recommended
for Everyone
by Joanne from Kansas

Convenient Hotel for Excursions

Posted Jan 4, 2013
Pros: free wi-fi, but you have to be close to the hallway
Good location for out-of-Merida excursions because it is easy to connect with the Periferico and go in any direction to Uxmal, Chichen-Itza, Progresso, or Celestun. Getting downtown to Merida can be a little confusing unless you have a detailed map.
4 out of 5
Recommended
for Everyone
by C.G. from Miami

Nice hotel!

Posted Dec 10, 2012
Pros: Rooms are comfortable and nice.
Location: Near a main road.
Easy access, nice rooms and good price. Close to the highway, so, you can go fast to everywhere in Merida.