very clean, efficient friendly staff
Posted Jul 15, 2016 on Orbitz
We had to stay two nights in Merida. This hotel was perfect. Exceptionally clean, modern facilities, and staff was awesome. Answered our many questions and gave great directions and advice. There is no pool, and we opted for this and saved the 50+ dollars a night we would have spent on a hotel of the same caliber that had a pool. We were out sigjtseeing most of the two days. The room is pretty small, no space for table or desk, just a padded bench as the extra furniture. That's all we needed. Comfy bed and pillows, great a/c that we never had to adjust the controls, and nice big Samsung flatscreen TV. Coffee in the morning is 25 pesos, though, but if you get the 99 peso breakfast buffet it is included. It was a good breakfast with tasty scrambled eggs. They have a business center with desktops to use also.
Comment from Hotel Management
Aug 30, 2016 by Sincerely, Thierry Pouzargues, Hotel Management
Much appreciate comments regarding your stay at the Ibis Merida. It is always pleasant to receive a favorable feedback.
I will share your comments with our team. I am convinced that this feedback will be an incentive for our staff, in their ongoing efforts to improve the quality of our services.
Again, thanks for sharing your experience. We hope your next visit will be as pleasant as this one you just made.