Beautiful hotel, good location
Posted Nov 25, 2015
We enjoyed a one night stay here for our anniversary. The room was extremely clean and very pleasing. Check in was good. There was a small annoyance after we checked in someone came to the room with fruit, but they did not knock they just walked in. We ate at the restaurant, the food was very good. I am completely Gluten Free and they were able to cook for me without incident. The service was however very slow and non attentive. Our waiter would disappear for long periods of time, or he would race by without stopping as we were trying to get his attention. It was not busy so we are not sure where he was racing off too. We also had breakfast at the restaurant the next morning and the service was the same, different server, but slow, disappearing, or racing by. I have read that this is a common complaint at this restaurant, and I am confirming that it is true. The service was lacking. If steps were taken to improve the service, it would be a better dining experience. Overall we had a wonderful evening at Rosas and Xocolate. We plan to return.