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Room type

Superior Room

Max Occupancy: 2 guests (up to 1 child)

Deluxe Suite, 1 King Bed

Max Occupancy: 2 guests (up to 1 child)

Master Suite

Max Occupancy: 2 guests (up to 1 child)


Get an overview of this hotelFamily-friendly hotel with 2 outdoor pools and restaurant


Located in a rural location, this family-friendly hotel is within 6 mi (10 km) of Dzibilchaltun Ruins, Plaza Galerias Mall, and Great Museum of the Maya World. Yucatan Siglo XXI Convention Center and Diamonds Casino are also within 9 mi (15 km).

Hotel Features

This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, massage/treatment rooms, and spa services.

Room Amenities

All 18 individually decorated rooms feature free WiFi and minibars. Guests can enjoy jetted tubs, and other standard amenities include balconies or patios, room service, and premium bedding.

Hotel Amenities

Hotel Amenities

The Hacienda Xcanatun features 2 outdoor swimming pools, a sauna, and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This luxury hotel also offers spa services, a terrace, and a garden. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

The Hacienda Xcanatun has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Children's pool 
  • Free newspapers in lobby 
  • Concierge services 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Free self parking 
  • Free WiFi 
  • Garden 
  • Luggage storage 
  • Number of buildings/towers - 3 
  • Number of floors - 2 
  • Number of outdoor pools - 2 
  • One meeting room 
  • Pool sun loungers 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Spa services on site 
  • Spa treatment room(s) 
  • Terrace 
  • Total number of rooms - 18 
  • Wedding services 
  • Year Built 1850 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Outdoor pools  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Balcony or patio 
  • Bidet 
  • Ceiling fan 
  • Climate control 
  • Free bottled water 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • In-room massage available 
  • In-room safe 
  • Individually decorated 
  • Iron/ironing board 
  • Jetted bathtub 
  • Minibar 
  • Phone 
  • Premium bedding 
  • Private bathroom 
  • Room service (limited hours) 
  • Turndown service 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Casa de Piedra - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

  • Golfing nearby 

Spa Services

  • Body treatments 
  • Facial treatments 
  • Manicures and pedicures 
  • Body wraps 
  • Aromatherapy treatments 
  • Massages 
  • Deep tissue massage 
  • Steam room in spa 
  • Reflexology 
  • Detoxification wrap 
  • Hot stone massage 
  • Number of treatment rooms 4 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child under 11 years old stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 892.00 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

No elevators


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MXN 900 per vehicle (one way)
  • Rollaway bed fee: MXN 892.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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