Featured Image
1/101 Featured Image Featured image 1 of 101

Get an overview of this hotelFamily-friendly hotel with 2 outdoor pools and restaurant

Location

Located in a rural location, this family-friendly hotel is within 6 mi (10 km) of Dzibilchaltun Ruins, Plaza Galerias Mall, and Great Museum of the Maya World. Juega Juega Casino and Yucatan Siglo XXI Convention Center are also within 9 mi (15 km).

Hotel Features

2 outdoor pools, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, massage/treatment rooms, and meeting rooms.

Room Amenities

All 18 individually decorated rooms feature free WiFi and minibars. Guests can enjoy jetted tubs, and other standard amenities include balconies or patios, room service, and premium bedding.

Hotel Amenities

Hotel Amenities

The Hacienda Xcanatun features 2 outdoor swimming pools, a sauna, and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This luxury hotel also offers spa services, a library, and a terrace. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

The Hacienda Xcanatun has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Bar/lounge 
  • Pool umbrellas 
  • Children's pool 
  • Free newspapers in lobby 
  • Concierge services 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Dry cleaning/laundry service 
  • Free self parking 
  • Free WiFi 
  • Garden 
  • Library 
  • Luggage storage 
  • Meeting rooms 2 
  • Number of buildings/towers - 3 
  • Number of floors - 2 
  • Number of outdoor pools - 2 
  • Picnic area 
  • Pool sun loungers 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Spa services on site 
  • Spa treatment room(s) 
  • Terrace 
  • Total number of rooms - 18 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 1850 

Family Friendly Amenities

  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Outdoor pools  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Balcony or patio 
  • Bidet 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Free bottled water 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • In-room massage available 
  • In-room safe 
  • Individually decorated 
  • Iron/ironing board 
  • Jetted bathtub 
  • Minibar 
  • Phone 
  • Premium bedding 
  • Private bathroom 
  • Room service (limited hours) 
  • Turndown service 

Where to Eat

Casa de Piedra - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

  • Golfing nearby 

Spa Services

  • Manicures and pedicures 
  • Body wraps 
  • Aromatherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Steam room in spa 
  • Reflexology 
  • Detoxification wrap 
  • Number of treatment rooms 4 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 1 PM

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MXN 900 per vehicle (one way)
  • Rollaway bed fee: MXN 892.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hacienda Xcanatun
  • Hacienda Xcanatun Hotel
  • Hacienda Xcanatun Hotel Merida
  • Hacienda Xcanatun Merida
  • Xcanatun
  • Xcanatun Hacienda

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • The property is a member of Historic Hotels of America.

* Rooms for this hotel are currently unavailable on our site.
† This room is not available on our site.
Sorry, we seem to have had an issue loading our review content. Try again?