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Reviews of Mercure Bordeaux Aeroport

4 out of 5
Mercure Bordeaux Aeroport
1 Avenue Charles Lindbergh, Merignac, Gironde

Reviews

8.4

Very Good

Rating 10 - Excellent. 251 out of 575 reviews" "
Rating 8 - Good. 206 out of 575 reviews" "
Rating 6 - Okay. 70 out of 575 reviews" "
Rating 4 - Poor. 32 out of 575 reviews" "
Rating 2 - Terrible. 16 out of 575 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

LAURENT

Stayed 1 night in Nov 2023

8/10 Good

LAURENT

Stayed 1 night in Nov 2023

2/10 Terrible

Winston

Stayed 2 nights in Oct 2023

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

colin

Traveled with partner
Liked: Cleanliness, staff & service
Good, easy check-in. Staff very polite. Convenient for the airport, with shuttle bus transfer. Connected via tram to Bordeaux city centre. Bathroom area was a little tired but okay for one night. Staff were pleasant.
Stayed 1 night in Oct 2023

10/10 Excellent

Micheline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2023

4/10 Poor

John

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
More employees would be good
Shower didnt work. Breakfast was poor. Shuttle to theairport was rude and un helpful.
Stayed 1 night in Oct 2023

4/10 Poor

Barry

Stayed 1 night in Sep 2023

6/10 Okay

Lee Anne

Stayed 1 night in Sep 2023

10/10 Excellent

San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Bordeaux
We spent one night at the hotel, after we had a long flight from LAX. The hotel is conveniently located near the airport. The receptionist was very friendly. Breakfast was very good, many varieties of hot and cold food.
Stayed 1 night in Sep 2023

10/10 Excellent

marion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very professional staff and a well run hotel
Stayed 1 night in Sep 2023

8/10 Good

Grant, Saint George

Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Timothy

Liked: Staff & service, room comfort
Ok
1 night stop over, hotel was ok. Breakfast was disorganised
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Short Overnight Stays
Stayed over on arrival in France and the night before our departure back to Britain. The staff were extremely welcoming and helpful. Room mainly clean and tidy but attention required to shower curtains.
Stayed 1 night in Jul 2023

8/10 Good

Valerie

Business traveler
Does not match the expectations of a 4 stars hotel Very minimum standard of cleanliness
Stayed 1 night in Jun 2023

8/10 Good

Eric

Stayed 1 night in Jun 2023

10/10 Excellent

ann

Stayed 1 night in Jun 2023

10/10 Excellent

kay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. The setting was lovely. Dinner was wonderful.
Stayed 1 night in Jun 2023

10/10 Excellent

Richard

Stayed 1 night in Jun 2023

8/10 Good

Orysia

Stayed 1 night in Jun 2023

10/10 Excellent

Michele, Nanaimo

Stayed 1 night in Jun 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a night or two
Excellent hotel close to the airport with very helpful staff and a fantastic interior!
Stayed 1 night in May 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night before catching an early morning flight. Our room was large and very comfortable. We enjoyed sitting at the pool area in the late afternoon. Our dinner at the restaurant was excellent. Overall we were very pleased with this hotel.
Stayed 1 night in May 2023

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best airport hotel in Bordeaux
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 1 night in Apr 2023

8/10 Good

Pauli

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very convenient for catching flight next morning. Very nice public areas - pool, gardens, food and service outlets. Breakfast buffet was exceptional. Need to expand dinner menu a bit.
Stayed 1 night in Apr 2023

4/10 Poor

john

Business traveler, Traveled with partner
Disliked: Staff & service
the hotel dining room looked very attractive but the food was very mediocre. Very little choice and what came to the table appeared to be straight from deep freeze and simply put on the table. Also we had booked our first night via Expedia and then booked an extra night a few days before our arrival via Accor and there was constant mix up about the 2 bookings. At first there was no record of 2nd booking though it had been paid when the booking was made. We left around 5 am to get an early flight and hotel staff insisted we use our credit card and pay again for the Accor booking, which we did (not happily) but at 5 am with the plane time getting closer had no choice. We didn't hear agin from them about the second booking except to pay the tax, of a small amount. It left a disappointed feeling as it could have been a much more pleasant stay. The shuttle to the airport worked well and the driver was very competent and pleasant.
Stayed 1 night in Apr 2023

10/10 Excellent

Lisbeth

Stayed 2 nights in Mar 2023

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

LAURENT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and clean

10/10 Excellent

Arnaud

Stayed 1 night in Nov 2022

10/10 Excellent

LAURENT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet
Stayed 1 night in Nov 2022
Response from Mercure Bordeaux Aéroport on Nov 23, 2022
Dear Sir, The entire Mercure Bordeaux Airport team thanks you for your comment. Your opinion is precious to us.We will be happy to welcome you again during a future stay in our beautiful city of Bordeaux

10/10 Excellent

jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très gentil, hôtel très beau, bon restaurant
Stayed 1 night in Nov 2022
Response from Mercure Bordeaux Aéroport on Nov 23, 2022
Bonjour Monsieur, Toute l'équipe du Mercure Bordeaux Aéroport vous remercie pour votre commentaire. Votre avis nous est précieux.Nous serons heureux de pouvoir vous accueillir à nouveau lors d'un futur séjour dans notre belle ville de Bordeaux !

10/10 Excellent

Richard

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Well-run hotel with good staff, clean room, excellent breakfast, free onsite parking, elevators, and convenient location. Highly recommended.
Stayed 1 night in Nov 2022
Response from Mercure Bordeaux Aéroport on Nov 23, 2022
Dear Sir, The entire Mercure Bordeaux Airport team thanks you for your comment. Your opinion is precious to us.We will be happy to welcome you again during a future stay in our beautiful city of Bordeaux!

8/10 Good

Erik

Stayed 1 night in Nov 2022

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stop here before leaving France. Very close and covenant to airport. Staff friendly, rooms clean, bed comfortable. Dinner at hotel restaurant was good.
Stayed 1 night in Oct 2022
Response from Mercure Bordeaux Aéroport on Nov 23, 2022
Dear Sir, The entire Mercure Bordeaux Airport team thanks you for your comment. Your opinion is precious to us.We will be happy to welcome you again during a future stay in our beautiful city of Bordeaux!

6/10 Okay

Eugene, Woodinville

Traveled with partner
The initial room we were given was next door to some major interior renovation taking place. The power tools could be heard throughout the hallways. The key card pad did not work. We were told there were no other rooms until the desk manager walked us to our room only to find the key actually did not work and the noise from the workers was horrendous. We got a different room on a different floor.
Stayed 1 night in Oct 2022
Response from Mercure Bordeaux Aéroport on Nov 23, 2022
Dear Sir, We apologize for the inconvenience caused by the noise of the workers! It is true that we have called on workmen to change the room cards on one floor, we apologize for the annoying noise on the floor! We apologize and we hope to see you again at the Mercure Bordeaux Airport hotel

6/10 Okay

paul

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Surely staff They should smile once and a while
Stayed 1 night in Oct 2022
Response from Mercure Bordeaux Aéroport on Nov 23, 2022
Dear Sir, The entire Mercure Bordeaux Airport team thanks you for your comment. Your opinion is precious to us.We will be happy to welcome you again during a future stay in our beautiful city of Bordeaux!

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nice place, but room lacked good lighting for reading in bed
Stayed 1 night in Oct 2022

10/10 Excellent

Aurelien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service and nice design
Everything was perfect. All the dudes at the hotels were really helpful and friendly. Thats what I call a 4 **** service. The design of the hotel is wonderful too, from the room, to the lobby and the pool.
Stayed 1 night in Sep 2022

10/10 Excellent

Laurent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!! Excellent restaurant on site as well!
Stayed 1 night in Oct 2022

10/10 Excellent

John, New York

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dinner was also very good at this hotel. Great location right near the airport and easy to drive to Paris from this hotel.
Stayed 1 night in Oct 2022

8/10 Good

Dale

Stayed 1 night in Oct 2022