Ratings based on 498 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel close to airport

Posted Sep 9, 2017
Quaint, lovely clean apartment. Close to airport, perfect to sleep over especially after landing at 1 am and lflying out at 6:40. Offices are 24 hrs making booking in and out perfect!
Comment from Hotel Management
Sep 14, 2017 by TK, Hotel Management
Hi Tess, Thank you for such a great review. We are glad you enjoyed your room and your overall stay. We hope you will stay with us again soon.
2 out of 5
by A verified traveler

Tired & Disappointing

Posted Sep 6, 2017
Pros: Location
Cons: This Hotel needs to be brought up to todays standards, especially the bathrooms which are hideous!
Underwhelming hotel in great need of modernization
Comment from Hotel Management
Sep 14, 2017 by TK, Hotel Management
Hi Russell Thank you for placing a review, whether it is good or bad. We are in the process of renovating the rooms but of-course this is a process. We do hope you will stay again in the future when the renovations are completed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location for what we needed

Posted Sep 5, 2017
Very nice, large rooms with comfy beds and good heating. Shower pressure a bit weak but ok. Interesting building layout and rooms were quite and sunny. Will stay again.
Comment from Hotel Management
Sep 14, 2017 by TK, Hotel Management
Hi There, Thank you for posting such a great review. We are glad you enjoyed your room. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2017
Brilliant diffinitly will stay there again when we come back to Christchurch
Comment from Hotel Management
Sep 14, 2017 by TK, Hotel Management
Hi There, Thank you for taking the time to place a review and we are glad you enjoyed your stay. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly happy family based hotel

Posted Aug 2, 2017
Pros: Team and the food
Location: Easy location for central Christchurch
Thoroughly enjoyed all interactions with the team at Pavilions Hotel. The team and the food were great.
Comment from Hotel Management
Aug 5, 2017 by Deb, Hotel Management
Thank you for choosing to stay at our hotel! We are very happy to hear that you enjoyed your stay and we hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Handy to city and Merivale Mall and Hagley Park

Posted Jul 21, 2017
Pros: The relaxed atmosphere and super friendly staff.
Cons: I couldn't park outside my room as it was all full up, however there was other paring a few minutes walk away.
Location: Location was excellent with Merivale Mall very close by as well as Hagley Park for those who enjoy walking.
Vey warm, relaxed, family type atmosphere. Interesting artefacts in Jimmy's sports Bar with intriguing history about The Horncastle family. I loved it and could have spent more time reading all the information. My room was warm with a comfortable bed and perfect for my 2 night stay. The staff in the restaurant were happy and clearly enjoy working there. A big plus is the free internet and free breakfast for my Studio room. I'll be returning with my family next time.
Comment from Hotel Management
Aug 2, 2017 by TK, Hotel Management
Hi Kathryn Thank you for placing such a great review. We are so happy that you had such a fantastic stay and enjoyed every aspect of the hotel. We do apologize for the parking, unfortunately the parking is not allocated and is on a first in first served basis. We are one of the very few hotels in Christchurch who do not charge for parking so that is a plus. When this does arise we will send staff out to help you find a park. We do look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel

Posted Jul 14, 2017 on Wotif
Wonderful rooms, lovely staff, awesome dinner! We stayed one night and then had to stay another night in Christchurch due to flight cancellation. We took a taxi back there as we'd loved it so much. A few little glitches with room key and the reservation details but staff sorted everything with a smile.
Comment from Hotel Management
Aug 2, 2017 by TK, Hotel Management
Hi Anonymous, Thank you for such great feedback we do appreciate it. We are so glad you had such a fantastic stay and enjoyed your dinner, the food here is very good, and also our staff. Yes the new door locks have been a process but we are getting there. We do hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, convenient hotel

Posted Jul 2, 2017 on Wotif
Very nice hotel which is nice and close to the centre of christchurch without being amongst all the noise and hustle and bustle. The buffet breakfast was great!
Comment from Hotel Management
Jul 9, 2017 by N, Hotel Management
Thank you very much for your review and im glad to hear you enjoyed our location and breakfast.
5 out of 5
by A verified traveler

Posted Jul 1, 2017 on Hotels
Very good experience at the pavillions. Large comfortable rooms well maintained and very clean. Superb breakfast also.
Comment from Hotel Management
Jul 9, 2017 by TK, Hotel Management
Thank you for your lovely comments. we are continuously updating our rooms and our housekeeping team do a wonderful job. Im glad you enjoyed your breakfast with us also.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2017 on Wotif
Arrived at midnight staff were friendly and efficient. Breaky next day was good with good selection of food.
Comment from Hotel Management
Jun 29, 2017 by tk, Hotel Management
hi There, Thank you for your review we do appreciate it. We hope to see you again sometime.