The motel staff let a group take control of the 2nd floor. They had 10-12 rooms with their doors open and sitting in the hall way. their kids were running up and down the halls and no noise control and the motel staff did nothing.
Comment from Hotel Management
Apr 23, 2016 by Bob Mehta, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.