Ratings based on 281 Verified Reviews

3.6 out of 5
69% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Nevada

Adequate

Posted Sep 16, 2017
Pros: adequate
Cons: none
Location: Did not use
Pleasant stay. Did not use anything accept bed to sleep. Breakfast offer was good
2 out of 5
by A verified traveler

In good location.

Posted Sep 13, 2017
Pros: The location it is near everything if you are not from the area.
Cons: They need to invest into the property and staff.
Location: There is shopping centers, food, easy access to the freewatys.
I was very disappointed in this hotel for the price. They only have two people that clean the room and they do not do a good job the floor was dirty, the room looked like someone had been in it when we arrived. The cleaning did not happen in the morning when we left to errands had to call them twice to have them clean the room and even then it was not clean. I will not be returning.
4 out of 5
Recommended
for Everyone
by A verified traveler from greenfield, indiana

One night stay

Posted Sep 11, 2017
Stayed one night went to a concert wasn't there for a few hours it was a good stay. Nice staff probably come stay again.
Comment from Hotel Management
Sep 13, 2017 by Paras, Hotel Management
Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Sep 7, 2017
Pros: Beds very comfortable.
Cons: Noise in hallways with doors slamming at all hours of the night. Maybe put the children and non monitoring parents on the first floor with the swiming
Location: Mall across the street. Eating establishments all around the location.
Centrally located to shopping, eating. Traffic in that area is maintained with light signals and police presents constant. Mall has variety of different store and open on sunday.
Comment from Hotel Management
Sep 8, 2017 by Paras, Hotel Management
Dear Traveler. I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas,tx

Posted Sep 5, 2017
Staff very friendly. Breakfast was very nice. close to restaurants n other stores.
Comment from Hotel Management
Sep 8, 2017 by Paras, Hotel Management
Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Nice overall, would stay again

Posted Aug 31, 2017
The hotel was nice overall. Room and breakfast were satisfactory. I would stay here again , but there is a bit of room to improve. I would have preferred full sized pillows, but with that being said they were not uncomfortable. The waffles at breakfast were excellent, but the eggs were a very grainy texture which was off putting. I was glad to have a pool and hot tub, but the jets were shooting the water up along the sides rather than creating a relaxing spa action and it could have stood to be a bit warmer. With all that being said I would rather that with faults than not at all. The price was acceptable for the accommodations.
Comment from Hotel Management
Sep 8, 2017 by Paras, Hotel Management
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
3 out of 5
by A verified traveler from denver co

Family reunion

Posted Aug 24, 2017
Horrible staff rude.house keeping doesn't listen horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible
Comment from Hotel Management
Sep 8, 2017 by Paras, Hotel Management
Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally.
3 out of 5
Recommended
for Everyone
by A verified traveler

Random Housekeeping

Posted Jul 16, 2017
Decent hotel. Could offer value to match a favorable rating if housekeeping actually cleaned all rooms or if the manager on duty, upon learning that my room had not been cleaned, had issued a genuine apology and made appropriate amends. Instead, he referred to a handwritten "do not disturb" note on the housekeeping log and said "all I can do is take $10 off the bill". I guess that hanging a "do not disturb" sign when I'm showering in the morning means housekeeping doesn't have to clean the room all day long. Who knew.
Comment from Hotel Management
Sep 8, 2017 by Paras, Hotel Management
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2017
It was a very nice clean hotel. I would gladly stay here again.
Comment from Hotel Management
Sep 8, 2017 by Paras, Hotel Management
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2017
Clean, nice, felt welcomed when I arrived. Would definitely stay again.
Comment from Hotel Management
Jul 6, 2017 by Paras, Hotel Management
Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.