Ratings based on 474 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2018
Cleanliness was excellent! Great place to stop on our way to Chicago.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2018
Loved the location! Enjoyed the pool and hot tub after a long day of walking Chicago
2 out of 5
by A verified traveler

Posted Apr 9, 2018
Reserved 2 rooms 1 room was ok the other. heat didn't work, tub didn't drain, coffee maker didn't work, toilet water ran. The manager after some difficulty gave me a credit for 1 room
4 out of 5
Recommended
for Everyone
by A verified traveler from Gary, IN

Nice hotel and accomendations

Posted Apr 7, 2018
Brought my kids here to enjoy their last weekend of Spring Break and the hotel was nice, clean and spacious. The only bad was the other children that were there a guess a baseball team. Those kids were a bit rowdy and not respectful of the other guests being in the pool.
3 out of 5
by A verified traveler

Posted Apr 1, 2018
Staff was rude.waited 30 minutes before a staff member checked us into our room
Comment from Hotel Management
Apr 3, 2018 by Pal, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. Can you give me your name and room # so we can track who work at your check in time.Your business is very important and is greatly appreciated. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2018
Very good hotel. Would stay here again. Chairs, desk and tables needed some dusting. And the cloth couch and chair extra cleaning for dust and stains
Comment from Hotel Management
Apr 1, 2018 by Pal, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2018
We were very pleased with the location and the hotel itself was nice. The only concern was with the chlorine level of the pool on the first floor. It was a bit strong at times. Other than that it was a great stay.
Comment from Hotel Management
Apr 1, 2018 by Pal, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.
5 out of 5
by A verified traveler

Nice hotel, but no restaurant or bar.

Posted Feb 19, 2018
We arrived in a blizzard, and had driven for hours. We were exhausted. We were looking forward to having dinner in the restaurant at the hotel, but there was no restaurant. I’ve not been to hotels in the past that don’t have restaurants in them so I was surprised. We ended up eating a couple of snacks from the vending machine for our dinner. It was too hazardous to get back out and drive another block. So we stayed put. I won’t stay there again, but it was fine except for no restaurant.
Comment from Hotel Management
Apr 1, 2018 by Pal, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana Merrillville

Beautiful just a Beautiful

Posted Feb 11, 2018
The hotel was clean the room was so clean snd bed was so comfortable that you Comfort Suite
Comment from Hotel Management
Apr 1, 2018 by Pal, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. Your business is very important and is greatly appreciated. We look forward to your next stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 23, 2018 on Hotels