Hot, muggy, smelly & dirty
Posted Sep 5, 2016
Just to say, the 2 staff members we saw at front desk, Farhan & Kishan, were both extremely polite and helpful. They did their best to try and remedy the awfulness of our stay. Thank you fellas! Now that I've said that I will say that I always inspect our rooms thoroughly. I used to work at a hotel as housekeeping and saw some of the gross things I had to clean and some of the shoddy work by my coworkers. I always check that the bedding has been changed, never sleep under the duvets/comforters, etc. When we walked in the lobby the windows were open with a window fan running, no AC! It was hot and muggy. The hallways on our floor, the 3rd, were also hot, muggy and they smelled of cat urine or something else unpleasant. We were booked in room 312. Instead of ranting I will just list the problems I found immediately: pubic hairs in the shower and on the bathroom floor, towels barely folded on the rack, hairs in between the sheets of the bed which looked as though it hadn't been changed, the floor had lots of "debris" on it which made me think it wasn't vacummed, the pullout couch for the kids also had dirty sheets and the room was muggy. they switched out room to 309: Bed had hair again, couch was okay, there was dried urine on the toilet seat, towels messy, floor dirty, walls had "stuff" on them by the garbage, fridge didn't work and muggy again. Breakfast was tolerable but not very good. The whole place looked old, worn out and dirty. NEVER AGAIN!
Comment from Hotel Management
Sep 14, 2016 by Suneil, Hotel Management
I am sorry for the inconvenience.
I have addressed the issue with my staff
Your business means a lot to us