Ratings based on 224 Verified Reviews

4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, Indiana

Nice Hotel close to plenty of restaurants!

Posted Apr 4, 2017
Pros: Price!
Location: Restaurants, entertainment, gas stations, grocery stores and so much more. Perfect location just a couple of minutes from the Interstate.
Friendly, warm, and knowledgeable staff! I arrived a little early and they were able to accommodate my and my wife with professionalism and we will stay there again!!!
Comment from Hotel Management
Apr 5, 2017 by Andrea I.- Assistant General Manager, Hotel Management
Thank you for your kind comments, we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Crossville.

Nice Hotel. Would stay again.

Posted Jan 28, 2017
We stayed there to be close, but not in Chicago. Perfect location. Plenty of food and shopping nearby. Decent breakfast. Could have used vitamin D milk.
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Mike, Thank you for your feedback regarding your recent stay at Fairfield Inn & Suites Merrillville. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!
4 out of 5
by DR R

friendly and honest staff

Posted Jan 18, 2017 on Hotels
I was impressed with the honesty of the people I was in town for a family funeral and had forgotten my phone charger rushing to be on time and hours later went back and the room was already re cleaned for guest and the charger was gone but they went thru all their lost and found until they found it for me!! I was very thankful as my phone was dying and I had several hours to drive before I would be home.
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
DR R, Thank you for taking the time to share your experience with regard to your recent stay. We are delighted that you enjoyed our friendly staff. We hope to have the opportunity to welcome you again and make your future stays five stars.
4 out of 5
by A verified traveler

Posted Jan 13, 2017 on Hotels
The overall condition of the property was ok. The wi-fi was slow and the bathroom was incredibly small.
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2017
This hotel is a convention and not build like a standard Fairfield. Has all the standard amenities, but rooms are smaller than normal and the bathroom was fine with an odd layout. Staff was very frieldly and accomodating.
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your experience with regard to your recent stay. We are delighted that you enjoyed our friendly staff. We hope to have the opportunity to welcome you again and make your future stays five stars.
5 out of 5
by A verified traveler

Posted Jan 3, 2017 on Hotels
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Merrillville area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2016
I loved this hotel. Very comfortable nice breakfast, didint have a pool but that was fine.
Comment from Hotel Management
Dec 30, 2016 by General Manager, Hotel Management
Thank you for your feedback regarding your recent stay at Fairfield Inn & Suites Merrillville. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Nice hotel, will stay again.

Posted Dec 12, 2016
The queen suite was a nice size. For a room that size, it would have been nice to have two bathrooms. The staff was very courteous.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Fairfield stay

Posted Nov 18, 2016
Pros: Nice lobby
Cons: Perhaps better mattresses, large handle bar on wall for tub.
Location: Restaurants shopping all that is great.
It wasn't too bad but because of a previous ankle problems I wanted handicap accessible especially for the bathtub. I requested on my reservation upper floor didn't get it. Because the last time I stayed kids were having a swim party and was running late night in the hall. Guess what? Yessss, it was a big party in the lobby this time for sure!!!
Comment from Hotel Management
Nov 21, 2016 by Andrea P.- Assistant General Manager, Hotel Management
Thank you for staying with us, we appreciate your comments on how to improve our hotel for the future!
4 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Clean and quiet. Bed was comfortable.
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your thoughts and comments with us. We appreciate that you enjoyed our hotel and the team here on property! It is our number one priority to provide clean and comfortable rooms. It was our pleasure to serve you and hope we have the opportunity to welcome you back again soon and earn that five star rating.