Ratings based on 715 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Aug 18, 2016
restaurant wasn't prepared to serve so many people; my only criticism. otherwise, loved it.
Comment from Hotel Management
Aug 22, 2016 by Lynn Hon, Hotel Management
Thank you for your feedback regarding the service that you received in our restaurant. Our team strives to not only meet but exceed your expectations, and we missed our mark with you. I hope that when you are in the Merrillville area again, you will give us another chance!
4 out of 5
by Amanda

Posted May 16, 2016 on Hotels
Comment from Hotel Management
Jun 2, 2016 by Jessica R, Hotel Management
Thank you for taking the time to share your experience. We hope to see you again soon!
5 out of 5
by Laura from Louisville, Kentucky

Posted Apr 22, 2016 on Hotels
Had a very enjoyable stay. Everyone was extremely friendly!!!!
Comment from Hotel Management
Apr 28, 2016 by Jessica R, Hotel Management
Thank you for taking the time to share your experience. I am happy to hear everyone was friendly during your stay! We look forward to seeing you again.
1 out of 5
by Steven

Does not live up to what they charge.

Posted Apr 14, 2016 on Hotels
The pool was freezing and unusable. The jacuzzi was cemented over. There was water behind the counter and we asked for one and she added it to the bill without telling us. And the breakfast was $10 each.would not stay there again.
Comment from Hotel Management
Apr 17, 2016 by Jessica R, Hotel Management
Thank you for taking the time to share your experience. I am sorry you were disappointed with your stay. Your comments will help us better improve our guest experience. We do hope you will try us again in the future.
4 out of 5
by Philip from Batavia, OH

Not bad, but not as good as the ratings indicate.

Posted Mar 29, 2016 on Hotels
Nice place but ratings seem overstated. Two things left some to be desired. Mini-fridge in room made squeaking noise when it ran, hard to get to sleep. In the morning, ground crew was wacking weeds with a string trimmer at a little after 8am. Hold off for another hour for us late-night arriving travelers wanting to sleep in, ok? Would also be nice to get breakfast included as is common in this price range.
Comment from Hotel Management
Apr 2, 2016 by Jessica R, Hotel Management
Thank you for taking the time to share your experience. I am sorry to hear you did not share the same great experience our other guests have with us. I have alerted maintenance to inspect our fridges for noise to prevent this for the future. We hope you give us another chance in the future.
5 out of 5
by Nancy

Good choice for a one-night stay

Posted Mar 28, 2016 on Hotels
We needed a place to stay the night and little more. The service, specifically checking in and out was fast, efficient and accurate. The hotel was in good condition and everything was clean. The room was large and comfortable. We did not eat in the hotel or use the fitness facility or pool.
Comment from Hotel Management
Apr 2, 2016 by Jessica R, Hotel Management
Thank you for taking the time to share your experience. I am happy to hear you found our service fast, efficient, and accurate. We look forward to seeing you again!
4 out of 5
by jeremy

Nice hotel great staff

Posted Mar 28, 2016 on Hotels
The hotel staff including the bartenders and the people working the breakfast were so friendly and helpful they made her stay better
Comment from Hotel Management
Apr 2, 2016 by Jessica R, Hotel Management
Thank you for taking the time to share your experience. We look forward to seeing you again!
5 out of 5
by Peter from Milwaukee

Nice people, good service

Posted Mar 19, 2016 on Hotels
Nice hotel, courteous staff. I'm usually in late so there's not much going on. The breakfast is not included, but it's awesome, made to order omlettes and such. The morning waitress is always very nice and accommodating. She makes sure you have everything you need. She's been there awhile-a veteran presence. I appreciate good service because I work in service myself, so when I'm away from home I enjoy good help. I will visit again for sure.
Comment from Hotel Management
Mar 23, 2016 by Jessica R, Hotel Management
Thank you for your feedback! Mia does a great job in breakfast and has been here since the beginning!
4 out of 5
by A verified traveler

Posted Mar 15, 2016 on Hotels
Toilet was a little dirty at bottom and bed was soft. Overall great place to stay.
Comment from Hotel Management
Mar 22, 2016 by Jessica R, Hotel Management
Thank you for your feedback. I apologize for the state of your toilet and we will use these comments to improve. We look forward to your next visit.
5 out of 5
by Lisa

Posted Mar 14, 2016 on Hotels
Comment from Hotel Management
Mar 22, 2016 by Jessica R, Hotel Management
Thank you for your feedback!