this is a beautiful hotel - but the beds are horrible-how a bed ca be mushy and hard at the same time is confounding but these beds seem to do just that. Horrible nights sleep and still feeling the effects 2 days later.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Carolyn, Thank you very much for staying with us, and for sharing the details of your stay. Our culture is to ensure that we exceed our guests expectations and truly personalize their visit. We are all very disappointed that we did not meet your expectations on this occasion. I have shared your review with my colleagues, so that we can address opportunities. We hope to have the opportunity to welcome you again and make your future stays five stars!