Ratings based on 738 Verified Reviews

3.2 out of 5
59% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from chicago

Bed are comfortable

Posted Nov 13, 2017
Bathroom needs to be updated continental breakfast was horrible. Only boil eggs no meat. They had waffle maker and pancake maker. the best thing was the bed
Comment from Hotel Management
Nov 13, 2017 by General Manager, Hotel Management
Juanita, We apologize you did not enjoy our breakfast. We do offer a free continental breakfast with a waffle and pancake maker.
4 out of 5
Recommended
for Couples
by A verified traveler from mn

Was right on our route to Ohio

Posted Oct 20, 2017
Pros: Location on our route Accepted pets at no charge Pleasant personel
Cons: Rooms a little small but were ok for us Small little defects in the room could be repaired
Location: Right on our route to Ohio
Pleasant check in with good fast check in. Were directed to the room and where to park for easy access to our room. Had our two Cavaliers with us and they were happy to stop bouncing in the pick up. No charge for the two pups. Decent room with everything you would need. Would stay there again.
Comment from Hotel Management
Oct 25, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your review! We appreciate your feedback and hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tinley park il.

Quick stay

Posted Oct 16, 2017
Local hotel just didnt want to drive a hour home after a concert and drinking.clean and safe but could use a better cable tv system and some pay per view options.easy access and plenty of restaurants close by to grab something to eat.
Comment from Hotel Management
Oct 25, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. We appreciate your feedback.
3 out of 5
by A verified traveler from detroit, mi

Convenient Room

Posted Oct 10, 2017
The room smelled like rotten food, it was the stinky air conditioner. Once "nose-blind", it was an okay room.
Comment from Hotel Management
Oct 25, 2017 by General Manager, Hotel Management
Michele, Thank you for your comments. We apologize there was an odor issue in your room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Celebration

Posted Oct 8, 2017
Pros: Location
Location: We were there for a celebration so did not experience the area.
A very nice experience. The rooms was neat and very clean, the staff was great and the breakfast coffee is excellent. You don't find that at many hotels! Will stay there anytime that I am in the area.
Comment from Hotel Management
Oct 25, 2017 by General Manager, Hotel Management
Carol, Thank you so much for your awesome review! We are so happy you enjoyed your stay and that you will return to us again!
2 out of 5
by A verified traveler

Not a good hotel

Posted Oct 2, 2017
Pros: not one thing
Cons: better cleaning and washing of linen and need to spray for insects.
Location: lots of restaurants and stores.
The linen in the bed I was sleeping in had black stuff all over the sheets. Dirty pillow cases were turned down and I did not notice this until Saturday night. There were bugs crawling on the bathroom floor and the walls. Not a good sight to see. I notified the manager on duty and was told I had to talk to expedia.
Comment from Hotel Management
Oct 8, 2017 by LQ Customer Care , Hotel Management
Dear Valued Guest, We are very sorry to hear of your recent experience with us. This is certainly not the experience we hoped you would have. Your comments regarding your noted inconveniences have been shared with our management team so that corrective measures are considered and made. Sincerely, Danielle LQ Customer Care
3 out of 5
by A verified traveler from michigan

Needs some updating

Posted Sep 23, 2017
Pros: The staff and the bed was very comfortable
Cons: Update the hallways and exterior. Trim the landscape on the right side of the hotel, very overgrown. Replace stained tubs, ours looked dirty.
Location: Location right next to the hotel was sketchy, some businesses around it are closed up & look rundown.
Well the pictures are very misleading, the actual sides of the hotel look very run down. The pool area is actually about half the size of how the picture appears. The hallway walls and room doors look very "ghetto like", The area around the door we were to enter in, I think it was G (around the side to the right of the hotel) felt like a very unsafe area, the landscape was very overgrown and there were two hotels next to the La Quinta that seemed to be more like rundown residence housing, seemed very inner-city and a fenced area right outside the door seemed to be occupied by transients, there was a purse and doll lying on a bench inside that area, very creepy. Some Woman that looked like she was strung out came out of the trees asking where a room number was and she wanted to get to it so she could say bye to a friend, as if she thought we were going to let her in!! The room number she asked about was the first room inside the door? Then she walked away looking in cars and then looked in a few windows. Not sure what she was up to, my Husband even mentioned he was uncomfortable there. However, the staff of the hotel was very nice just the actual area around the hotel was unpleasant, if I return to that area I will spend another $20 and stay elsewhere.
Comment from Hotel Management
Sep 26, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your review. We apologize if you felt unsafe. We assure you we are a very safe hotel. We are so sorry your experience was not what you were expecting.
4 out of 5
by A verified traveler from Ohio

Hotel was in location we needed to be.

Posted Sep 18, 2017
Pros: Rooms were clean with new linens etc. Glad for refrig & microwave.So nice pets are free! Waffles good, breakfast selection left a lot to be desired.
Cons: Outside of Hotel needs updating including parking lot. There is a BiG, DEEP hole in the parking lot ..very bad for little dogs who may stay at hotel!!
Looks like bad neighborhood. Nervous to take dog outside at night. Outside of hotel and property needs updating badly!! Inside OK. Big deep hole (looks like sink hole) in parking lot...not safe for pets!! Room was clean and comfortable...and looked to be newly updated. Shower/tub area too small. No password needed for wifi! Not sure if it was secure to use. Hotel rate was more than it should be for the neighborhood.
Comment from Hotel Management
Sep 26, 2017 by General Manager, Hotel Management
Pat, Thank you for your review. We are happy you found our rooms to be clean and comfortable. I apologize for the hole you mentioned. It was promptly filled in and repaired. I assure you our neighborhood is very safe.
3 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Nice Hotel

Posted Sep 18, 2017
Pros: It was near to what we were looking for.
Cons: the hotel could have been a bit cleaner, carpets in the hall were not the cleanest
Location: Easy to get around and safe area.
Expedia failed to forward reservation, however the gentleman that was a clerk on the evening shift worked to get things rectified so we'd have a room. this is the second time Expedia has done this to me, so I feel some sort of compensation is warranted.
Comment from Hotel Management
Sep 26, 2017 by General Manager, Hotel Management
Tim, Thank you for your review. We are happy you found our location to be easy to get around and safe.
4 out of 5
Recommended
for Everyone
by A verified traveler from st augustine, fl

Great location

Posted Sep 17, 2017
Great value and great location. Was pleased with room . Had microwave and frig
Comment from Hotel Management
Sep 26, 2017 by General Manager, Hotel Management
Ned, Thank you for the great review! We are glad you enjoyed your stay.