Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

The hotel was very nice, comfortable

Posted Jul 28, 2015
The hotel was clean and comfortable. The comedy club was horrible. I should've asked for my money back. The two drunk girls in the audience took over and they should have been escorted out. The comedienne lost control, was heckled and it became extremely raunchy...from the drunks. The drinks were over priced, tips added on, plus the emcee begged for more tips. Just kind of tacky.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 15, 2015
We traveled to Indiana for a swim meet and stayed here one night. The hotel is nice and has an outdoor/indoor pool. However, this hotel has no whirlpool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Family Reunion

Posted Jun 25, 2015
Pros: Close to numerous restaraunts.
We stayed two nights. The hotel was great! Quiet, clean room. Nearby restaurants were really good. Highly recommended.
Comment from Hotel Management
Jul 5, 2015 by Judson, Hotel Management
Good Day, Thank you for your awesome review! I am thrilled that you enjoyed your stay and our newly renovated rooms.
3 out of 5
Recommended
for Everyone
by A verified traveler from D

It was ok

Posted Jun 2, 2015
I am not complaining because I did not pay a whole bunch for my overnight stay, however the bed was not very comfortable, and I had to deal with the noise of weekend slumber, and pool parties.
Comment from Hotel Management
Jun 10, 2015 by Judson, Hotel Management
Good Day, I want to sincerely apologize for your experiences at our hotel in regards to noise and our beds. I hope that you will give us another chance to meet your expectations in the future.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Wonderful Stay!

Posted May 12, 2015 on Hotels
This hotel was very clean and the room was well maintained. It felt very comfortable as if you were at your own home.
Comment from Hotel Management
Jul 18, 2015 by Judson, Hotel Management
Good Day, Thank you for the five star review! We hope to host you again! Judson Front Office Manager
5 out of 5
Recommended
for Couples
by Debbie from Indianapolis, Indiana

Great Getaway

Posted Apr 13, 2015 on Hotels
Very nice hotel. Clean and comfortable.
Comment from Hotel Management
Jul 4, 2015 by Judson, Hotel Management
Good Day Debbie, Thank you for the review and five stars. We are excited to see you enjoyed your stay. Judson Front Office Manager
5 out of 5
Recommended
for Personal Event
by Jennifer from New Lenox

A must stay at hotel

Posted Apr 12, 2015 on Hotels
Everything about my stay at this hotel was perfect.
Comment from Hotel Management
Jul 4, 2015 by Judson, Hotel Management
Good Day Jennifer, Thank you for the five star review! Judson Front Office Manager
1 out of 5
by A verified traveler

what a joke

Posted Mar 11, 2015
went to meet family from hours away. when made reservations asked for 2 ajoining rooms. ended up with 1 room on 3 rd floor. other room on first floor at opposite ends. hotel was booked and couldn't get rooms closer. the rooms were very smelly and not clean. will never return. u can get a much cheeper hotel that is nicer for a cheeper price
Comment from Hotel Management
Mar 13, 2015 by Judson, Hotel Management
Good Day, I do apologize for not meeting your expectations and I truly hope you provide us the opportunity to make it right. Please take care
4 out of 5
Recommended
for Everyone
by A verified traveler

Normally a great place for a get-away

Posted Mar 2, 2015
Pros: Convenient location for local events. Great facility, normally.
Cons: Atrium times should be limited, or set up "quiet" times, due to closeness to the guest rooms. Parking areas should be specified to purpose of visit.
There was a show at the theater, and a few different events in the banquet rooms. We were there for a banquet hall event, with a room for the night. Parking was terrible, for getting anywhere near the main entrance, for being an overnight guest. Many were complaining about how far away they had to park, and tote their luggage in the snow. Theater people had filled the resident parking, and created quite a difficult situation for all those that tried to enter their needed access doors. Room had no hot water at bathroom sink. Breakfast buffet was overpriced and eggs & sausage were cold. Guests that night included many families, and kids were loudly allowed to scream and yell in the Atrium area and pool area near our room, beginning at 7:15am!!
Comment from Hotel Management
Mar 6, 2015 by Judson, Hotel Management
Good Day, We do apologize for not meeting your expectations regarding the parking. We hope you provide us another opportunity to make it right.
2 out of 5
Recommended
for Families
by crystal from hammond

Never will return

Posted Feb 23, 2015 on Hotels
When deciding a hotel I "thought " the Radisson would of been a great pick but I was COMPLETELY disappointed! The rooms are very out.dated and small! You can't control the temperature in the room and 2 of my kids got.sick from coming out of the pool into a cold room! When I called the front desk to have them turn the heat up they were no help and the room remained cold. Not only the room was cold but the hallways and the elevator! I would never rent another room from there nor suggest it to family or friends! I've been to "less cheaper " hotels where I have been completely satisfied, the cost of the room for the night is NOT worth it at all!
Comment from Hotel Management
May 9, 2015 by Judson, Hotel Management
Good Day Crystal, We do apologize for not meeting your expectations and we will review your comments to ensure our operations are improved.