Ratings based on 1,002 Verified Reviews

3.2 out of 5
57% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from D

Nice hotel with a very friendly staff.

Posted May 24, 2017
Red Roof Inn was a nice place to stay. I plan to come here again in the future. The staff was very friendly. The room was nice and clean, very quiet and peaceful. I also loved that this hotel was dog friendly. I hope that all hotels become dog friendly some day so people can bring their best friend along. I believe that the hotel being dog friendly definitely brings the hotel more business and I think a lot of people like coming here specifically for that reason.
Comment from Hotel Management
May 25, 2017 by Steven Coster, Hotel Management
Thank you so very much Brittney. We appreciate you and your best friend. I love that Red Roof is pet friendly and we remodeled our rooms to help accommodate for that as well. With the hardwood flooring it makes the room cleaner for all guests. We love to hear that you found the staff friendly and how clean and quiet your stay was. My team and I hope to see you both again soon. Thank you Steven Coster General Manager
1 out of 5
by A verified traveler

Posted May 20, 2017
I will never stay here again . Very dangerous at night . Prostitution and drugs .Do not take your can't here .
Comment from Hotel Management
May 23, 2017 by Steven Coster, Hotel Management
Thank you for staying with us and commenting on your stay. I can assure you of the safety and security that we have at our location. There is a great effort in providing a safe stay for each of our guests. My team and I work very hard to provide a clean, safe and friendly environment. I do hope that you stay with us again. Thank you, Steven Coster General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Southern Indiana

Great Hotel, for the price.

Posted May 16, 2017
Only complaint is that the Lobby is a bit hidden. Overall, a good stay.
Comment from Hotel Management
May 17, 2017 by Steven Coster, Hotel Management
Thank you David for sharing your great experience with us. It is fantastic that you love the newly remodeled rooms and that you found the hotel clean and our staff friendly. We really hope to see you again soon. Thank you for being a valued guest, Steven Coster General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from California

In between

Posted May 13, 2017
Traveled here anticipating moving into an apartment which proved not to be ready. Stayed here in the gap. Wonderful staff, great rooms, clean, safe. Internet connection was a real plus, fast and reliable. Really nothing negative to say.
Comment from Hotel Management
May 13, 2017 by Steven Coster, Hotel Management
Thank you Mike for choosing us during your moving. We love hearing how much you enjoyed your clean, safe room. Our internet connection is really fast and steady even with multiple devices. I am glad to hear that the staff was wonderful and made it easy and comfortable for you during your transition. If you ever need a night away please let us know. Thank you so very much, Steven Coster General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to interstate. No coffee in room.

Posted May 9, 2017
Approval for removal of dirty carpeting Like new vinyl flooring
Comment from Hotel Management
May 10, 2017 by Steven Coster, Hotel Management
Thank you for being a valued guest. The biggest transformation in our renovation was to eliminate the carpeting and put down the beautiful and more sanitary new flooring. While we have several room types that have coffee makers we can also have one placed in your room for you prior to your arrival. Just let us know and we will take care of it. We hope to see you again soon. Thank you very much, Steven Coster General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice Hotel with a Great Staff

Posted May 2, 2017
Pros: Good location, safe, quiet
Cons: A continental breakfast would be nice
Location: Shopping, restaurants, sports
This is a nice hotel with a very reasonable price point. Plenty of parking, clean, safe, quiet and the staff is superlative. It has a great location for travel although the highway noise can be a bit loud in the second building.
Comment from Hotel Management
May 2, 2017 by Steven Coster, Hotel Management
Thank you for sharing these comments about your stay. It is great to hear how fantastic your stay was and that you found the hotel so clean and safe. My team loves to interact and provide a friendly atmosphere. I appreciate your suggestion about the breakfast. Thank you again for the 5 star review and are excited to see you again soon. Thank you, Steven Coster General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from lake station indiana

It was nice I would like to stay there again

Posted May 2, 2017
I loved it and I will stay there again and I will tell friends and family about it
Comment from Hotel Management
May 2, 2017 by Steven Coster, Hotel Management
Thank you Tiffany for staying with us and sharing your experience. We are happy to have provided a great five star stay for you. We take pride presenting each guest with a clean, safe, and friendly stay. We would really like to see you again next time you are in town. Thank you, Steven Coster General Manager
4 out of 5
Recommended
for Couples
by A verified traveler

Priced Just Right

Posted May 1, 2017
Pros: Love the shower pressure and tempature
Cons: Bed and pillows weren't as comfortable
Location: Location was perfect
Location was perfect, staff was very nice, but need computer access for customers. No media room
Comment from Hotel Management
May 2, 2017 by Steven Coster, Hotel Management
Thank you for being a valued guest. We are pleased to hear that you really enjoyed our friendly staff members, the location and the shower's water pressure. I appreciate the feedback on the need for a business center. My front desk team will be happy to research any information you need about the area or directions, or where to find a great place to eat or shop. We look forward to seeing you again soon. Thank you, Steven Coster General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, MI

2nd stay

Posted Apr 23, 2017
Pros: convenience and price and the fact that there is no hassle with my dogs. I travel with two German Shepherds.
Cons: really need a coffee maker in the room
Location: all the shopping and varieties of restaurants you could want.
The rooms were nicely redecorated. They added a frig and microwave but didn't add a coffee maker, which I would have definitely liked.
Comment from Hotel Management
Apr 24, 2017 by Steven Coster, Hotel Management
Thank you Kay for your feedback. We love to hear how easy it is for you here with your two dogs. Pets love to stay here and we love having them here. We do have extra coffee makers upon request that we could easily place for you in your room on your next trip. We look forward to seeing you again soon. Thank you, Steven Coster General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Merriville, Indiana

Close to malls

Posted Apr 19, 2017
Wish the rooms were bigger and had mor amenities. Be nice if they offered a continental breakfast. Pillows could be so much more comfortable.
Comment from Hotel Management
Apr 19, 2017 by Steven Coster, Hotel Management
Thank you for sharing your recent experience with us. It appears that you enjoyed your stay and found the room clean and the service friendly. We appreciate the comments about wanting breakfast and additional amenities. By not offering those services we can bring you a low rate and provide that great value our guests expect from us. Thank you again and we hope to see you again real soon. Steven Coster General Manager