Ratings based on 1,217 Verified Reviews

3.2 out of 5
58% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2018
Room was clean it’s a nice place to relax because it’s quiet
3 out of 5
by A verified traveler from Merrillville in

Last Resort place to stay

Posted Apr 17, 2018
Hotel does not provide extra towels, rooms smell like smoke. Housekeeping starts banging on doors at 10 AM with an 12 P checkout! Not my best stay honestly
Comment from Hotel Management
Apr 18, 2018 by Steven Coster, Hotel Management
Thank you Guwop for staying at our inn and for providing your feedback. We actually provide extra towels at the front desk when requested. My helpful team is here 24 hours to assist with any extra supplies needed. While our housekeeping team will check in with our guests to see if any service is needed we encourage each guest to utilize the "do not disturb" sign to ensure they get the extra sleep they need. We do hope to see you again on your future travels. Thank you, Steven Coster General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Been better

Posted Apr 17, 2018
Reserved a Superior King. Room was mussing microwave and garbage cans. Reservations were for two and there were only towels available for one. I also was not comfortable were I was placed as it seemed I was placed in a room between guests who are there in an extended stay.
Comment from Hotel Management
Apr 20, 2018 by Steven Coster, Hotel Management
Thank you for taking the time to give us feed back as to how your experience was during your time with us. I would like to apologize for the amenities missing in your room. This is not how we would like to see things done. Please let us know when on site and we would be very happy to resolve this for you to better suit your needs to comfort. Thank you for take the time to inform us and giving the score as to your experience. Thank you, Steven Coster General Manager
2 out of 5
by A verified traveler from From Michigan

Red roof

Posted Apr 14, 2018
Room old and smelly. Cigarette burns in bedspread. Toilet dirty. Bathtub drain broken. Sloppy patches of fixes on walls. A large dog barked constantly. I went to the office. They said no one registered a dog. I called them to tell them the dog was still barking and theywanted me to go figure out what room it was coming from. REALLY!?!
Comment from Hotel Management
Apr 18, 2018 by Steven Coster, Hotel Management
Thank you for sharing your comments with my team and I. While the issues you expressed are not common to our hotel, we always appreciate feedback in our constant efforts to provide the great hotel experience our guests know to expect from us. Thank you again, Steven Coster General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Quick Check-in & Very Clean for Price

Posted Apr 13, 2018
Room was pleasantly clean. The staff was very friendly and engaging.
Comment from Hotel Management
Apr 18, 2018 by Steven Coster, Hotel Management
Thank you for sharing your comments about the clean room and the friendly staff. My team loves what they do and it shows. We appreciate you being a valued guest and hope to see you again on your future trips in and around Merrillville. Thank you very much, Steven Coster General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

great room for the price

Posted Apr 5, 2018
Pros: pets stay free, lots of things to do never by
Cons: add a box of tissues
Location: plenty of places to eat and shop near by
hard to find a motel that takes dogs, and if you do it cost a stupid amount of money, pets are free at here. we had a funeral and could not get a dog sitter so it was a very nice suprise that we could bring our small dog with us, It was clean could have used a couple more hangers and a couple more shelves in the shower but for the money it was great. will stay again
Comment from Hotel Management
Apr 9, 2018 by Steven Coster, Hotel Management
Thank you very much Robin for the kind words. I am deeply sorry that you had to travel here for a funeral. We understand how hard that is. We love being able to accomadate pets wether it is due to a sitting issue or for the extra companionship during hard times. We appreciate your feedback and request for more hangers and tissue. On your future stays, please let the front desk agent know and we can get you extra supplies. You and your dog are welcome here anytime. Thank you, Steven Coster General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Ideal location

Posted Mar 25, 2018
Minutes from food and shopping. Safe location and easy access to many places
Comment from Hotel Management
Mar 27, 2018 by Steven Coster, Hotel Management
Thank you very much for your kind works about the cleanliness and safety of our hotel. We have a great reputation on providing a clean, friendly and safe environment and so happy to hear that you loved your stay. Next time you pass through town, we would love to have you stay with us again. Thank you, Steven Coster General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2018
Awesome Staff. Housekeeping Mgmt Front Desk was Awesome
Comment from Hotel Management
Mar 24, 2018 by Steven Coster, Hotel Management
Thank you very much for the fantastic comments! It is great to hear how much you enjoyed your stay here. My team loves what they do and I am happy to hear. We can't wait to have you stay with us again. Thank you, Steven Coster General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from indianapolis,indianan

Nice and in order

Posted Mar 21, 2018
I would like to thank the staff and housekeeper for workin hard on the room I stayed. Stay blessed
Comment from Hotel Management
Mar 24, 2018 by Steven Coster, Hotel Management
Thank you very much Dashanna! We appreciate your kind words and are very happy that you enjoyed your stay. I will pass along your praise to my team. We look forward to seeing you again on your next trip into town. Thank you very much, Steven Coster General Manager
1 out of 5
by A verified traveler

Posted Mar 20, 2018
Teenagers were having a party next door and I couldn’t sleep. It just wasn’t comfortable to sleep but The saying is true you get what you pay for
Comment from Hotel Management
Mar 24, 2018 by Steven Coster, Hotel Management
Thank you for staying with us and for sharing your comments. We have a strict policy on not allowing parties as no one is allowed to book a room under the age of 21. I do apologize if the guests next to you were loud an distruptive. If a guest is causing you a disturbance and we are notified we will act immediately. We have a fantastic reputation in the comfort of our rooms, our customer service and our outstanding value. Your experience will be shared with my team in our constant efforts to provide a fantastic experience for all of our guests. We would like to have you stay with us again on your future travels and see our dedication. Thank you, Steven Coster General Manager