Ratings based on 99 Verified Reviews

4.5 out of 5
88% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from LV

Impressed, exceeded our expectations

Posted Feb 1, 2017
Hotel staff was fantastic and accommodating. Room was clean and spacious.
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Dear Dana, It makes our day to hear that we excelled your expectations of cleanliness during your stay! Thank you so much for your five star review, and we look forward to welcoming you back on your next visit.
5 out of 5
by A verified traveler

Wonderful stay!

Posted Dec 19, 2016 on Hotels
The room was great and close to the concert that I attended.
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Thank you for your feedback regarding your recent stay at the Residence Inn Merrillville. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from omaha nebraska

Great place to stay. Great staff

Posted Dec 14, 2016
Very comfortable room and surroundings. Loved the fireplace in the room.
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Thank you for your feedback regarding your recent stay at the Residence Inn Merrillville. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near the various appointments made

Posted Dec 11, 2016
Check in was a tad slow, however the service and attention of the clerk was great. Room was spacious and well cleaned, and the overnight stay quiet and comfortable. Breakfast was typical and nothing sectacular, however allowed for the start to the day. Overnight desk agent was very attentive and accommodating. Thanks for a great quick over night stay.
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank our staff for the level of service they provided you. I'm so glad to read you enjoyed your stay and welcome you back soon!
4 out of 5
by A verified traveler

Great hotel in nice area

Posted Dec 5, 2016 on Hotels
Everything was great including the pool area.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Thank you for sharing details from your stay as that give us opportunities for improvement. We are dedicated to providing the highest quality and consistent level of service for all our guests and I have shared your notes with our team. We look forward to welcoming you back in the years ahead and will strive to make your future stays five stars.
5 out of 5
by A verified traveler

Posted Aug 31, 2016 on Hotels
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Merrillville area.
4 out of 5
by TAMARA

Posted Aug 2, 2016 on Hotels
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Tamara, Thank you for taking the time to share your experience with us! We are glad to hear the positive feedback regarding your five star trip to Residence Inn Merrillville. We look forward to welcoming you back again on your next trip.
5 out of 5
by A verified traveler

Posted Jul 26, 2016 on Hotels
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Merrillville area.
1 out of 5
by akanchu from Louisville, ky

Too costly

Posted Jul 4, 2016 on Hotels
The hotel was way to costly as compare to the quality
Comment from Hotel Management
Jul 11, 2016 by Ryan, Hotel Management
Dear akanchu, Thank you very much for your feedback. I am sorry to hear that you felt our hotel was too costly. Our rates are very competitive in the area and our hotel is one of the most up to date in the local area. If you have any specific feedback that you feel could benefit our hotel I invite you to contact me directly at your convenience so that we can make any necessary changes to improve your next stay with us. Thank you again for taking the time to provide us your feedback and for being our guest.
5 out of 5
by Margaret

Posted Jun 28, 2016 on Hotels
Comment from Hotel Management
Jul 11, 2016 by Ryan, Hotel Management
Dear M, Thank you very much for your feedback. We are pleased to hear that you enjoyed staying at our hotel. We are looking forward to seeing you again the next time you are in the Merrillville area!