Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
87% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Aug 31, 2016 on Hotels
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Merrillville area.
4 out of 5
by TAMARA

Posted Aug 2, 2016 on Hotels
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Tamara, Thank you for taking the time to share your experience with us! We are glad to hear the positive feedback regarding your five star trip to Residence Inn Merrillville. We look forward to welcoming you back again on your next trip.
5 out of 5
by A verified traveler

Posted Jul 26, 2016 on Hotels
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Merrillville area.
1 out of 5
by akanchu from Louisville, ky

Too costly

Posted Jul 4, 2016 on Hotels
The hotel was way to costly as compare to the quality
Comment from Hotel Management
Jul 11, 2016 by Ryan, Hotel Management
Dear akanchu, Thank you very much for your feedback. I am sorry to hear that you felt our hotel was too costly. Our rates are very competitive in the area and our hotel is one of the most up to date in the local area. If you have any specific feedback that you feel could benefit our hotel I invite you to contact me directly at your convenience so that we can make any necessary changes to improve your next stay with us. Thank you again for taking the time to provide us your feedback and for being our guest.
5 out of 5
by Margaret

Posted Jun 28, 2016 on Hotels
Comment from Hotel Management
Jul 11, 2016 by Ryan, Hotel Management
Dear M, Thank you very much for your feedback. We are pleased to hear that you enjoyed staying at our hotel. We are looking forward to seeing you again the next time you are in the Merrillville area!
5 out of 5
by A verified traveler from Wisconsin

Would go back again

Posted May 5, 2016
Location: Lots of restaurants very close to hotel.
It was great having a little more room to stretch out with a living area. Room was clean and breakfast was great. Lots of restaurants nearby.
Comment from Hotel Management
Jul 11, 2016 by Ryan, Hotel Management
Dear A, Thank you for your review! We are glad to hear that you enjoyed the hotel and were able to experience the restaurants in the local area. Thank you again for staying with us and we look forward to seeing you again!
2 out of 5
by Rochelle from Toledo

Not as it appears

Posted Mar 18, 2016 on Hotels
I will never pay to stay here again. The "queen" bed was not a queen, but more like a full and it was uncomfortable. The pictures they show on the website are inaccurate and the room is much smaller than they appear and the room was dirty. The only thing I liked about this hotel was that the staff was friendly.
Comment from Hotel Management
Jul 11, 2016 by Ryan, Hotel Management
Dear R, Thank you for your feedback. I am sorry to hear that you did not find the pictures to be accurate and that the room was dirty. We pride ourselves on being a very clean facility as you can see from our other reviews. I have passed along your feedback to the housekeeping department to ensure that this type of issue is isolated and does not happen again. I am glad to hear though that you found our staff to be friendly and accommodating. We aim to please our guests each and every day and will utilize your feedback to both recognize the staff and improve our service. Thank you again for your feedback and for being our guest. We hope to have you back as our guest in the near future.
5 out of 5
by Pamela from Cincinnati

Loved the suite!

Posted Mar 10, 2016 on Hotels
For just a couple dollars more than I usually pay for a hotel we got a suite that was perfect in every way.
Comment from Hotel Management
Jul 11, 2016 by Ryan, Hotel Management
Dear P, Thank you very much for your review. I am glad to hear that you enjoyed our hotel and found our suites to be a great option for you. We are one of only a few hotels in the area that offer suites in every room and agree it makes a difference when traveling. Thank you again for being our guest and we look forward to serving you again!
5 out of 5
by AD from Chica

very enjoyable

Posted Feb 14, 2016 on Hotels
From the moment of arrival I was impressed by layout and design. everything I would possibly want from a hotel was present.
Comment from Hotel Management
Jul 11, 2016 by Ryan, Hotel Management
Dear AD, Thank you very much for your review. We are glad to hear that you found our hotel and your stay very enjoyable. Thank you again for being our guest and we look forward to seeing you again soon!
4 out of 5
by Mark from Indianapolis

Nice place to stay

Posted Jan 31, 2016 on Hotels
This hotel is clean, comfortable and close enough to the interstate to make it convenient but not too close to where there is highway noise..
Comment from Hotel Management
Jul 11, 2016 by Ryan, Hotel Management
Dear M, Thank you very much for your review. I am glad to hear that you found our hotel to be clean, comfortable and easily accessible. While we are close to I-65 we are locate just far enough away to provide a quite and comfortable stay. Thank you again for your feedback and for being our guest. We look forward to seeing you again the next time you are in the area.