Ratings based on 286 Verified Reviews

4.1 out of 5
71% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Everything was very nice.

Posted Jan 22, 2018
Pros: Felt like home
Cons: Mattress
Not the best mattress and shower temp fluctuated between scalding and freezing, but everything else was very nice. Would stay again.
Comment from Hotel Management
Jan 22, 2018 by Mitch, Hotel Management
Thank you for taking the time to leave us your feedback. We are happy to hear that you enjoyed your stay with us. Thank you for letting us know your concerns we will be sure to address them. Thank you again, -The Residences at Daniel Webster
3 out of 5
Recommended
for Everyone
by A verified traveler from mass

Odd experience

Posted Jan 21, 2018
First the negatives. I never saw a staff member. Odd that the desk closes with no coverage. Called the number 5 times before geting someone to answer and then had to wait for a call back to find out where I was staying and where the key card was. No Wifi access is a real turn off. Or if there is Wifi there are no instructions on how to access it. Room was very clean. Plenty of space.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2018
Great upgrade and nice exercise room No one available for check out - that part was extremely unprofessional
Comment from Hotel Management
Jan 22, 2018 by Mitch, Hotel Management
Thank you for taking the time to let us know about your stay with us. We hope you had everything you needed. The team is available 24/7 to help with anything our guests might need. We will certainly take look into your concerns. Thank you from all of us here at the Residences at Daniel Webster
1 out of 5
by A verified traveler

Posted Jan 8, 2018
Nice staff but run down and dirty room. Put sign on door to not to be botjered amd houseleeper still knocked. Rold jer we would be leaving shortly sinc e check out wasnt for anotjer hour and she stood outside door for 15 minutes waiting. Will not go back again.
Comment from Hotel Management
Jan 17, 2018 by Mitch, Hotel Management
Thank you for taking the time out of your day to let us know about your stay with us. Our check out time is 12 pm, if anyone had knocked on your door before hand then we apologize. This will be looked into as all of our housekeeping team knows check out is not until 12 pm. We apologize for any inconvenience. -The Residences at Daniel Webster
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2018
Pros: Location, space, comfort
Cons: The lobby is closed overnight. It was not an issue for us but might be on some occasions.
Location: Easy access to highway, restaurants and the Premium Shopping Outlets. I ran in the morning to the Anheiser Busch Brewery and visited the Clydesdales.
We stayed as a family over Christmas and it was perfect for our needs. A lot of space, a full kitchen and a fireplace.....we were making cookies with a fire going while celebrating together.
Comment from Hotel Management
Jan 8, 2018 by Mitch, Hotel Management
Thank you for taking the time to leave us your feedback from your stay with us. It is great that you and your family enjoyed their time spent here. Next time you are in the area, feel free to let us know if we can d anything for you. Best regards, from all of us here at the Residences at Daniel Webster
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2018
Nice place!! Good price. Plenty of room. Clean. Will stay again.
Comment from Hotel Management
Jan 7, 2018 by Mitch, Hotel Management
Thank you so much for taking the time to let us know about your stay with us. The whole team is so happy to hear that you enjoyed your stay with us. In the future please feel free to let us know if we can do anything at all for you. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Awesome Rooms!

Posted Dec 25, 2017
Nice size rooms, beds VERY comfortable, loved the pillows.
Comment from Hotel Management
Dec 26, 2017 by Mitch, Hotel Management
Thank you Sharon for taking the time to leave us your feedback. We are so happy that you enjoyed your time with us. Your comfort is important to us. Please let us know if we can be of any assistance for you in the future. Thank you , -The Residences at Daniel Webster
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, QC

Nice hotel close to the outlets

Posted Dec 24, 2017
Good place to rest. Room is spacious. Good value. Close to many stores, groceries, ...
Comment from Hotel Management
Dec 26, 2017 by Mitch, Hotel Management
Thank you Johnathan for taking the time to let us know about your stay with us. We are happy to hear that you enjoyed your time with us. We hope you make it back to the area again soon. Thank you from everyone here at the Residences at Daniel Webster
4 out of 5
Recommended
for Everyone
by A verified traveler from MA

Love the apartment style

Posted Dec 20, 2017
Had a great time. Felt at home but also away. Used the room for a baecation. The outlets are so close so nice if you want to go on a shopping spree and get away for some time.
Comment from Hotel Management
Dec 22, 2017 by Mitch, Hotel Management
Thank you for taking the time to let us know about your experience with us Bel. It is wonderful to hear that you enjoyed your time spent in the area. The team is always here if you need anything and happily willing to help in anyway. We hope to see you again soon. Best regards from all of us at the Residences at Daniel Webster
2 out of 5
by A verified traveler from Nothern NH

Beware

Posted Dec 20, 2017
Let me start with you get what you pay for ...... albeit at this was a nice hotel everything was in good condition the place is been bought and obviously run by a Corp. that doesn’t care!! There was a storm overnight and I had to go out several times between 5 and 8 AM and it was terrible could’ve easily fell and got hurt ..... tried calling at their number no one answered and I just reverted me to voicemail even when I tried to get through to maintenance, so you can count on the fact that if anything is wrong you’re on your own past 8 o’clock at night!!! Also to the room that they put me in was kind of like in one of the basements of the units so I had the air handling unit run all night so no peace and quiet whatsoever. Aside all of that the place was clean and the price was exceptionally good but for the fact of your safety i’d be careful
Comment from Hotel Management
Dec 22, 2017 by Mitch, Hotel Management
Broker, we appreciate you taking time out of your day to let us know about your experience with us. It is troubling to hear that you did not enjoy your time here. We will be looking into your troubles of reaching our maintenance staff, as this is not a typical issue for us. Although we do not have any basements in any of our buildings, we will be looking into the noise you experienced. Our property is very safe and always has a staff member onsite 24/7. Thank you again.