Ratings based on 277 Verified Reviews

4.1 out of 5
70% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Jan 8, 2018
Nice staff but run down and dirty room. Put sign on door to not to be botjered amd houseleeper still knocked. Rold jer we would be leaving shortly sinc e check out wasnt for anotjer hour and she stood outside door for 15 minutes waiting. Will not go back again.
Comment from Hotel Management
Jan 17, 2018 by Mitch, Hotel Management
Thank you for taking the time out of your day to let us know about your stay with us. Our check out time is 12 pm, if anyone had knocked on your door before hand then we apologize. This will be looked into as all of our housekeeping team knows check out is not until 12 pm. We apologize for any inconvenience. -The Residences at Daniel Webster
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2018
Pros: Location, space, comfort
Cons: The lobby is closed overnight. It was not an issue for us but might be on some occasions.
Location: Easy access to highway, restaurants and the Premium Shopping Outlets. I ran in the morning to the Anheiser Busch Brewery and visited the Clydesdales.
We stayed as a family over Christmas and it was perfect for our needs. A lot of space, a full kitchen and a fireplace.....we were making cookies with a fire going while celebrating together.
Comment from Hotel Management
Jan 8, 2018 by Mitch, Hotel Management
Thank you for taking the time to leave us your feedback from your stay with us. It is great that you and your family enjoyed their time spent here. Next time you are in the area, feel free to let us know if we can d anything for you. Best regards, from all of us here at the Residences at Daniel Webster
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2018
Nice place!! Good price. Plenty of room. Clean. Will stay again.
Comment from Hotel Management
Jan 7, 2018 by Mitch, Hotel Management
Thank you so much for taking the time to let us know about your stay with us. The whole team is so happy to hear that you enjoyed your stay with us. In the future please feel free to let us know if we can do anything at all for you. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Awesome Rooms!

Posted Dec 25, 2017
Nice size rooms, beds VERY comfortable, loved the pillows.
Comment from Hotel Management
Dec 26, 2017 by Mitch, Hotel Management
Thank you Sharon for taking the time to leave us your feedback. We are so happy that you enjoyed your time with us. Your comfort is important to us. Please let us know if we can be of any assistance for you in the future. Thank you , -The Residences at Daniel Webster
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, QC

Nice hotel close to the outlets

Posted Dec 24, 2017
Good place to rest. Room is spacious. Good value. Close to many stores, groceries, ...
Comment from Hotel Management
Dec 26, 2017 by Mitch, Hotel Management
Thank you Johnathan for taking the time to let us know about your stay with us. We are happy to hear that you enjoyed your time with us. We hope you make it back to the area again soon. Thank you from everyone here at the Residences at Daniel Webster
4 out of 5
Recommended
for Everyone
by A verified traveler from MA

Love the apartment style

Posted Dec 20, 2017
Had a great time. Felt at home but also away. Used the room for a baecation. The outlets are so close so nice if you want to go on a shopping spree and get away for some time.
Comment from Hotel Management
Dec 22, 2017 by Mitch, Hotel Management
Thank you for taking the time to let us know about your experience with us Bel. It is wonderful to hear that you enjoyed your time spent in the area. The team is always here if you need anything and happily willing to help in anyway. We hope to see you again soon. Best regards from all of us at the Residences at Daniel Webster
2 out of 5
by A verified traveler from Nothern NH

Beware

Posted Dec 20, 2017
Let me start with you get what you pay for ...... albeit at this was a nice hotel everything was in good condition the place is been bought and obviously run by a Corp. that doesn’t care!! There was a storm overnight and I had to go out several times between 5 and 8 AM and it was terrible could’ve easily fell and got hurt ..... tried calling at their number no one answered and I just reverted me to voicemail even when I tried to get through to maintenance, so you can count on the fact that if anything is wrong you’re on your own past 8 o’clock at night!!! Also to the room that they put me in was kind of like in one of the basements of the units so I had the air handling unit run all night so no peace and quiet whatsoever. Aside all of that the place was clean and the price was exceptionally good but for the fact of your safety i’d be careful
Comment from Hotel Management
Dec 22, 2017 by Mitch, Hotel Management
Broker, we appreciate you taking time out of your day to let us know about your experience with us. It is troubling to hear that you did not enjoy your time here. We will be looking into your troubles of reaching our maintenance staff, as this is not a typical issue for us. Although we do not have any basements in any of our buildings, we will be looking into the noise you experienced. Our property is very safe and always has a staff member onsite 24/7. Thank you again.
1 out of 5
by A verified traveler

Terrible no one here to check you in.

Posted Dec 16, 2017
Awful- no one works past 8pm. Weary traveler booked too 10pm waited outside and called 20 Times. Followed directions left on window and no o e answered. Paid good money. Expedia take this company off your sales list past 8pm if you can’t check I. And you would have saved me 20 minute drive to them, and 20 minutes outside, now have to call and cxl and rebook a freaking hotel that staffs past 8.
Comment from Hotel Management
Dec 18, 2017 by Mitch, Hotel Management
Thank you for taking the time to leave us your feedback. We are sorry to hear about your experience with us. We have staff on sight 24/7 to help in anyway they can. We will be looking into the phone calls you made and find out how you were unable to get a hold of anyone. We appreciate your feedback, your concerns are very important to us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent extended stay motel

Posted Dec 4, 2017
Large comfortable rooms with kitchen and living area. Great rates!!
Comment from Hotel Management
Dec 4, 2017 by Mitch, Hotel Management
Thank you for taking the time to let us know about your experience with us. It is wonderful to hear that you enjoyed your stay. The team works very hard to help ensure all of our guests have an enjoyable stay. Please let us know if we can do anything for you in the future, and we hope to see you again soon. Best regards, -The Residences at Daniel Webster
3 out of 5
Recommended
for Everyone
by A verified traveler from Frederick,MD

Posted Nov 27, 2017
Our stay was ok. For 2 aduls and 2 teenagers we had only 2 big towels first night. Beds sheets were very wrinkled and didn't have clean look. Bathroom very small.
Comment from Hotel Management
Nov 30, 2017 by Mitch, Hotel Management
Thank you for taking the time to let us know about your stay Slavka. We appreciate you bringing up your concerns to us so we can work to improve anywhere we can. Best regards, -The Residences at Daniel Webster