Ratings based on 284 Verified Reviews

3.8 out of 5
77% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jan 16, 2017 on Hotels
Arrived late and service was great!! Very comfy!!
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete a survey about your most recent visit to our property. I'm glad to hear that everything was great during your stay and you found yourself to be comfortable In your environment. We look forward to seeing you again the next time you're in the Chelmsford/Lowell area.
5 out of 5
by Shay

Posted Jan 14, 2017 on Hotels
The ladies who checked me in were very knowledge about the area and helpful with all my questions. Very friendly and welcoming demenor. I will definantly be staying here again.
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you so much for your great review of our property and for recognizing our staff. We look forward to your next visit.
2 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
Thank you for staying with us. Hopefully you will return to the Chelmsford area again.
4 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
room was good value.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thank you for staying with us while in the Chelmsford area. We look forward to your next visit.
4 out of 5
by A verified traveler

Clean, bright, easy access

Posted Nov 21, 2016 on Hotels
Was a comfortable, uneventful stay
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thank you for taking the time to review your most recent visit with us. I'm glad to hear that you enjoyed your time with us and we certainly appreciate your feedback as well. We hope to see you back with us next time you visit the Chelmsford area!
4 out of 5
by A verified traveler

Convient and location

Posted Nov 14, 2016 on Hotels
staff very helpful esp Jasmine
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thank you for staying with us while in the Chelmsford area. We look forward to your next visit.
4 out of 5
by A verified traveler

Posted Nov 5, 2016 on Hotels
Comment from Hotel Management
Nov 20, 2016 by General Manager, Hotel Management
Thanks for a great rating. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Good hotel for short stays

Posted Oct 30, 2016
Pros: This hotel had a really terrific breakfast AND it's free.
Cons: Not much you can complain about. Nice room good breakfast quite 5th floor room. Sorry can't complain
Location: Location close to 495 Interstate.
Comment from Hotel Management
Nov 20, 2016 by Marge, Hotel Management
Thanks for sharing your stay with us with fellow travelers. Our staff tries very hard to ensure all guests have a great stay.
4 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
Nice location near restaurants and shopping. Hotel was nice, quite and clean. Only thing I did not like was the shower was freezing. After talking to the front desk they restarted the boiler and we had hot water after that. Quick response from staff was great. Breakfast had a lot if variety.
Comment from Hotel Management
Nov 20, 2016 by General Manager, Hotel Management
Thanks you for your kind words in reviewing our hotel. We try very hard to ensure all guests have a pleasant stay.
2 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
Room smells like a old sports bag. Floor was not vaccumcleand. Found a foreign shoe and other things under cupbord what indicates cleanes is not highes priorety.
Comment from Hotel Management
Nov 20, 2016 by General Manager, Hotel Management
Thank you for your comments and I am sorry that you did not experience the excellent service that we are so proud of. I can assure you I will be reviewing your comments with the entire staff.