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Lovely hotel in great location. Room was clean and well decorated. Staff professional, friendly and helpful. Food very good with flexible menu options.
The hotel was good but they were making the most of the fact that it was the Wimbledon Championships which meant that the value for money was extremely poor - and would have been even worse had the error in charging not been realised.
We booked room with king size bed, in fact, it was queen size bed by North American standard. Was told king size is bed bigger than the double bed in the UK terminology.
Was disturbed by construction work 3 mornings in a row with workers literally on my window until I went to the window closed curtains then they left!
Went to Wimbledon from Birmingham and needed to stay the night. Very convenient for both the tennis and getting ack to the M25 the next day. Very hot in the bathroom however - needs an extract fan - either that or I was too tired to find the switch.