Ratings based on 384 Verified Reviews

3.2 out of 5
53% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from arizona

Great

Posted Nov 18, 2017
Was clean fresh, golf course is great. Overall great
Comment from Hotel Management
Nov 19, 2017 by Front Desk , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Near hospital and fwys.

Posted Nov 17, 2017
Pros: Free breakfast with room was good.
Cons: the room we were in was older, could be updated.
Stayed here about a year ago, they have really worked to improve it. Cleaner, more maintained, pool and jacuzzi in good shape.
Comment from Hotel Management
Nov 19, 2017 by Front Desk , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Aggressive Pet Fees/Owner Unfriendly

Posted Nov 14, 2017
Had booked into a "pet friendly" Mesa golf resort about 5 miles due north.. which may accept pets but gouges pet owners. Clearly not owner friendly. The $170 pet fee was greater than the quoted room rate!! Immediately called Expedia. **PET FEES should be a mandatory listing along side of rooms rates on all booking sites. Does this sound like an old Airline story??? Expedia helped us cancel that reservation at check- in without penalty, but with a lot of time & inconvenience and helped rebook the Arizona Golf Resort on the spot. The $100 pet fee here was high here as well. Knowing our frustration, Giovanni at the Arizona Golf Resort was kind enough to comp us breakfast. This resort is old, but very comfortable . Staff was exceptionally friendly. The facility itself needs upgrading and was lacking some basic maintenance. The bed was great and the room very quiet. We had green grass outside our door. What more could a pet ask for.
Comment from Hotel Management
Nov 17, 2017 by Yolanda Castillo, Hotel Management
Thank you for the sharing your review with us and other travelers! Your friends at Arizona Golf Resort highly anticipate your return!
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice Hotel with Golf Course

Posted Oct 31, 2017
The hotel is older but looks like getting updates. Golf course is awesome. The staff are great everyone was friendly and went out of their way to do anything they could.
Comment from Hotel Management
Nov 5, 2017 by Maria , Hotel Management
Thanks for staying with us. We appreciate your feedback!
2 out of 5
by A verified traveler from buckeye az

Not resort standers

Posted Oct 30, 2017
Very disappointed, the refrigerator in the room did not work and we did not discover till the morning resulting in losing all my pumped breast milk. When talking to front desk all they said was we will have maintenance take a look.
Comment from Hotel Management
Nov 13, 2017 by Front Desk, Hotel Management
Thanks for staying with us we’ll work hard to fix the issue you experienced during your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 29, 2017
Staff was all nice. Room was a little run down. Bed was not good, sinking in middle, and head running downward.
Comment from Hotel Management
Nov 5, 2017 by Maria , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Hospital

Posted Oct 25, 2017
Very nice stay, breakfast is nice, staff friendly, bar nice, good drinks
Comment from Hotel Management
Nov 5, 2017 by Maria , Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 22, 2017
Nice and helpful staffs at front desk. Clean quiet room.
Comment from Hotel Management
Nov 13, 2017 by Front Desk, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler from Perth, Australia

Good location

Posted Oct 19, 2017
Pros: Location to shops and restaurants
Cons: Management should look at reviews and act accordingly
Location: Play golf, shop and eat
Had a room booked with breakfast. The breakfast that was offered was very poor so we went to Denny’s. The hot water in the shower took about 15 minutes each time before it was warm enough to get into. Asked to have the safe looked at as the battery was low, nothing happened with it. No instructions on how to use safe. No information about the resort in the room. Pool and spa onsite don’t even have water in them. Went to look at the guest laundry and you couldn’t get in because the door was faulty. Wanted to use the fitness centre, but door locked and told the air con didn’t work anyway. Apart from being able to play golf, decent location for shops and restaurants and the comfort of the bed not a lot else I could say was worth the stay. Probably wouldn’t stay there again.
Comment from Hotel Management
Nov 13, 2017 by Front desk, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
1 out of 5
by A verified traveler

Stink

Posted Oct 16, 2017
Hotel room stunk, pool that has been renovated is very out of date. No where close to a 3 or 4 start hotel. Hot tub was freezing and full of leaves.
Comment from Hotel Management
Nov 13, 2017 by Front Desk, Hotel Management
We apologize for any inconvenience you may have had.. We will continue to work on the above issues..