Ratings based on 1,002 Verified Reviews

3.7 out of 5
78% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

A real bargain.

Posted Dec 10, 2017
Pros: Great value, fun location. There was a street fair downtown the night I was here. Fun places to eat just a few blocks away. Safe and quiet.
I have stayed at this motel twice. I have never had the breakfast as I had to leave before service started. The rooms are decorated in a modern style and appear to be clean. However, the smell of smoke is pervasive throughout. The only way this could be called a non smoking facility is if you are not personally smoking. My room had a nice balcony area. I opened that area to try and air out the room, each stay the same thing happened, patrons and staff stood out front or on their balconies and smoked causing more smoke to filter into the room. I would say I am medium sensitive to smoke, yet I am unable to get back to sleep tonight because my eyes and nose are burning and I 'feel dirty'-like I smell as bad as the room-hair, skin, etc. There are 3 things that would really improve this facility: 1. Housekeepers need to make proper corners on the beds if the decorator wanted to use a tuck style bedspread 2. The bed covering needs to be ironed, 3. The whole facility needs to be deodorized with ozone and made non smoking, including outside areas-patios, parking lots. Just with these few adjustments this would be the very best value in the whole of the Phoenix area.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Close to family

Posted Nov 28, 2017
Location: It is close to a mall and movie theater. There are many restaurants in the area. There is a light rail station close by too.
The location suited our needs for visiting family in Mesa. The room was comfortable. Our room had two double beds and two adults were able to sleep comfortably in one. The WIFI worked well with several devices in use.
1 out of 5
by A verified traveler from washington

Don't stay here

Posted Nov 14, 2017
No floors were vacuumed, there was a " white substance" right above the bed and lamp shade beside the bed, the bathtub did not drain And the hotel room keys never worked. Worst hotel I have ever stayed at.
2 out of 5
by A verified traveler

Posted Nov 6, 2017
It was a depressing Hotel In a depressed area. Some improvements have been made, but It was not very clean, and the rooms did not smell very good. The beds were comfortable enough. The keys worked intermittently so we had to contact the front desk for access to our rooms. The breakfast was very basic.The only highlight was thrift store across the street.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 4, 2017
Great stay! Comfortable and quiet. Convenient location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 1, 2017
ok hot tub great! lots of tv stations parking great
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Posted Oct 24, 2017
Great location . Clean. Quiet. Would definitely come back .
2 out of 5
by A verified traveler

Posted Oct 11, 2017
The main reason we chose this hotel was because they had a really awesome picture of the continental breakfast. Sadly, that was the main disappointment. Some appliances didn't work also. Plus the hotel had a really weird smell. All in all, it wasn't totally horrible but also not great.. oh but the balcony was cool.
1 out of 5
by A verified traveler from Sandy, UT

First impression was in the parking lot

Posted Sep 26, 2017
Outside of bldg, doors and parking lot were filthy. Although we rec'd a pleasant greeting at front desk, odors in lobby were such that we decided to stay with family (a little more cramped but clean).
3 out of 5
Recommended
for Everyone
by A verified traveler from SoCal

Nice but LOUD

Posted Sep 25, 2017
I liked this hotel and the room it self but it was so loud! There were people across from us that were smoking weed and would bang on the door at 2am!! The house keeping in the morning we're so loud as well. I think better doors and installation would solve the problem.