Ratings based on 426 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Barbara, CA

Nice hotel with a good rate

Posted Dec 8, 2017
Pros: The beds were very comfortable
Location: It's walking distance to a few restaurants/bars, very convenient for me.
Stayed on a Monday and the rate was very affordable, a lot better than the $$+ they were asking next door. The bed was very soft and comfortable, slept in late and missed the breakfast so I can't comment on that.
Comment from Hotel Management
Dec 8, 2017 by Manager, Hotel Management
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our bed and rate. We hope you will return to see how we are continuously improving in an effort to impress our valued guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

IT WAS VERY CLOSE OF ARTS CENTER

Posted Dec 5, 2017
Pros: it was near of downtown
I LIKE IT because the location, near of downtown, arts center , there were different hotels in the zone
Comment from Hotel Management
Dec 5, 2017 by Manager, Hotel Management
Thank you for the incredible rating! We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler from san diego

An absolute steal

Posted Dec 4, 2017
I’m always looking for very inexpensive hotels to grab a quick few hours of sleep after long hikes or long drives. I am not sure what sort of Expedia sorcery allowed me to get this room at this rate, but I praise the travel gods for it. The room was clean and the bed was heavenly, better than my bed at home. I liked the shampoo/conditioner/body wash/lotion provided and how they came in dispensers to reduce waste. I am not sure this air conditioner would be sufficient for Phoenix summers, but it was December so I was fine. I would have expected to pay three times what I did for a room like this.
Comment from Hotel Management
Dec 6, 2017 by Manager, Hotel Management
We appreciate the time you have taken to bring to our attention your feedback with regards to our bed and air conditioner. Know that your voice is very important to us and we will continue to reach for ways to improve guest experience in all areas.
4 out of 5
Recommended
for Everyone
by A verified traveler from High Mountain Desert

Nice place to stay

Posted Dec 3, 2017
Pros: Clean and convenient
Cons: Breakfast needs to be upgraded to better eggs.
Close to AZ Route 60 and many nice restaurants in the area. Room was clean and hotel staff friendly. Breadfast was not much with dry powdered eggs sausage and a pancake machine that delivered pancakes a little undercooked. Overall a great place to stay with very fair Expedia price..
Comment from Hotel Management
Dec 4, 2017 by Manager, Hotel Management
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff and area. I hope you will return to enjoy a memorable and exceptional experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Affordable, clean, friendly

Posted Dec 3, 2017
Check in was a breeze, staff was polite, clean rooms with all the amenities
Comment from Hotel Management
Dec 3, 2017 by Manager, Hotel Management
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
3 out of 5
by A verified traveler from Vail, AZ

Previous stay was better

Posted Nov 30, 2017
Pros: Convenient location
I did not realize until we checked in that we had stayed at this facility two years earlier when it had a different name. Our room was OK and contained all the general amenities. What was disappointing was their coffee policy. While they had a decent size breakfast area, there was only a small coffee station between the check in counter and the main hallway. This station's size and location allowed for only one person at a time to be serving themselves. In addition, coffee was only served during the breakfast time frame which was shut down at 8:30AM. The facility does not have any temporary parking for check in. .
Comment from Hotel Management
Dec 1, 2017 by Manager, Hotel Management
We appreciate the comments, especially with regards to your opinion of our location and parking. We appreciate you for sharing your feedback as we continue to improve conveniences of our Hotel for all of our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from white mountains of Arizona

Great stay

Posted Nov 28, 2017
The staff was very friendly and helpful. The bed was very comfortable.
Comment from Hotel Management
Nov 28, 2017 by Manager, Hotel Management
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, Ca

EVERYBODY.

Posted Nov 27, 2017
EVERYONE that i encountered was GREAT. I'm going thru a hard time right now and you guys made me feel right at home...the courtesy cleanliness and overall service was FANTASTIC
Comment from Hotel Management
Nov 28, 2017 by Manager, Hotel Management
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Pleasreable

Posted Nov 25, 2017
This was a very pleasant place to stay with a superb and helpful staff. Gret location for me.
Comment from Hotel Management
Nov 25, 2017 by Manager, Hotel Management
Thank you for sharing this honest review and feeback about our staff and location. Guest comments help us to recognize our strengths and improve upon our weaknesses. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Nov 18, 2017
Pros: Rate, room and breakfast
Room was spacious and clean. Amazing breakfast. The best rate ever in Mesa!
Comment from Hotel Management
Nov 21, 2017 by Manager, Hotel Management
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!