Ratings based on 269 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from mesa

Close to shopping

Posted Sep 21, 2017
House keeping need to be replaced I ask serval time for my rm to be vacumm it wasn't done .I had to go to front desk report .it shouldnt be the 2nd shift desk person her name was Erica to come in and vacuum my rm while house rush to sit down and to have lunch wth her buddy . I have to tell them clean my rm i dont have the sign on the door so that mean i need service .but when i ha e the do not disturbs sign on the door i get woken up and ask if I need service that was really upsetting
5 out of 5
Recommended
for Everyone
by A verified traveler from mesa az

Nice area

Posted Sep 12, 2017
It around all kind of shopping the front desk are all so nice . Didn't like house keeping entering my rm before I could open they knocked I said yes by time i got out of bed she had entered my rm this happen twice made me feel uncomfortable but besides that hotel is great
Comment from Hotel Management
Sep 19, 2017 by Manager, Hotel Management
We’re sorry you were unhappy with your stay at our hotel. Our management will address issue/s you highlighted in your feedback particularly with the behavior of our housekeeping staff. Thank you for staying with us, and we hope to have the opportunity of providing your next accommodation needs. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2017
Cleaniness and comfort of rooms/hotel was bery nice. Breakfast was good also.
Comment from Hotel Management
Sep 14, 2017 by Manager, Hotel Management
We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed your stay.We aim to impress with our breakfast, hospitality, and comfortable accommodations. It is great to hear that you enjoyed and we are looking forward to your next visit to the area!
3 out of 5
by A verified traveler from mesa az

Gossiping staff

Posted Sep 6, 2017
Housekeeping staff lied about me and lost my room.
Comment from Hotel Management
Sep 11, 2017 by Manager, Hotel Management
Your comfort and convenience are our top priorities and know that we are always looking for ways to improve upon the guest experience. Feedbacks like yours are extremely helpful as our basis for further improvements in the future. We will investigate regarding the claim that you have mentioned and make sure to take necessary actions to prevent this from reccurence. We hope you'll return so that we can show you how we grow and evolve.
5 out of 5
Recommended
for Everyone
by A verified traveler from lake villa, IL

Nice hotel on short notice

Posted Sep 4, 2017
We had to book this hotel at almost 1 am after the air conditioning went out at the house we were staying at. The staff was very accommodating and the rooms were very comfortable! The free breakfast was also delicious! There's a cute little pool that was quiet the whole time we were there, which was nice!
Comment from Hotel Management
Sep 8, 2017 by Manager, Hotel Management
Thank you for taking the time to share this five star experience with our management, staff, and future guests and for letting us know how impressed you were with our services and amenities. Thank you so much for the compliment you give to the delicious breakfast we serve everday. We look forward to serving you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2017
Great! Comfortable in is surrounded by shops and I felt safe in a city that I have never been to before... great place for pit stop.
Comment from Hotel Management
Sep 5, 2017 by Manager, Hotel Management
Many thanks for giving us your feedback. It is heartwarming that we sufficed your accommodation needs, we are very glad knowing that you were comfortable. We look forward to hearing from you again on your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis, MN

Very nice and cost efficient hotel

Posted Aug 29, 2017
The hotel renovated recently, so it is clean and comfort. The staff was very nice. It provided welcome snacks.
Comment from Hotel Management
Aug 31, 2017 by Manager, Hotel Management
We truly appreciate your time in completing our satisfaction survey and for the giving us wonderful feedback highlighting your satisfaction on the services. Your feedback will be shared with the team, and we look forwards to offering you another welcome snack soon.
1 out of 5
by John

Horrible

Posted Jun 24, 2017 on Hotels
Employed where bad looked and treated me like I lived on the streets
5 out of 5
by debra

Awesome place especially for the price

Posted Jun 19, 2017 on Hotels
Check in and out was easy, rooms were clean and neat beds comfy. What more can you ask for! The breakfast was great and plenty of it.
5 out of 5
by Claudia

Very nice

Posted Jun 19, 2017 on Hotels
Very nice and comfortable. I will come back to this hotel for my next trip to AZ.