Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of Grand Hotel San Pietro

5 out of 5
Grand Hotel San Pietro
Via Pirandello, 50, Taormina, ME

Reviews

8.8

Excellent

Rating 10 - Excellent. 101 out of 175 reviews" "
Rating 8 - Good. 51 out of 175 reviews" "
Rating 6 - Okay. 13 out of 175 reviews" "
Rating 4 - Poor. 7 out of 175 reviews" "
Rating 2 - Terrible. 3 out of 175 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antolin

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Oct 2023

6/10 Okay

Karl

Traveled with partner
Liked: Cleanliness
The hotel is very pretty and well kept in the common areas but not in the rooms. They need to do serious plumbing work in the bathrooms, since you cant keep a water temperature steady, you either burn or get a cold shower. Also the shower space is very small and slippery. This was very annoying!! Also our air conditioning clogged up and water started pouring from the ceiling, thankfully the problem was resolved and air condition worked well after that. For being a 5 star hotel, they have terrible pillows and mattress. We stayed 3 nights and never changed our sheets. Also if you need a hair dryer don’t count on it, it is very bad quality and barely blows hot air, leaving your hair with a lot of frizz. They could upgrade the hair dryers!! Staff was not very helpful in the front desk!! Restaurant was very good and nice staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and excellent staff.
Stayed 4 nights in Sep 2023
Response from in on Oct 4, 2023
Dear guests,thank you for choosing Grand Hotel San Pietro during your stay in Taormina.We really thank you for your kind words towards our staff and services we offerWe did our best to make your holiday in Taormina as pleasant as possible and we are all happy to know that you enjoyed your stay with us.We hope to have the pleasure to welcoming you again at teh grand hotel san pietro of Taormina in a future occasion.We wish you the best and we all send you our kindest regards.Piero BenigniGeneral Manager

10/10 Excellent

Terence John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the perfect holiday at this hotel. Excellent hotel and facilities. Excellent staff. Free Shuttle service to take you into town and back. Best holiday we’ve had.
Stayed 7 nights in Sep 2023
Response from in on Sep 23, 2023
Dear Guests,thank you for choosing Grand Hotel San Pietro during your holiday in Taormina.We really thank you for your kind words towards our staff and services we offer.We didi our best to make your holiday in Taormina as pleasant as possible and we are all happy to know that you enjoyed your stay with us.We hope to have the pleasure to welcoming you again in a future occasion.We wish you the best and we all send you our kindest regards.Piero BenigniGeneral Manager

10/10 Excellent

Gena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay here. The staff was incredibly accommodating, friendly and helpful. Everything was taken care of for us so we could completely unplug and enjoy our holiday. We will certainly be back.
Stayed 3 nights in Aug 2023
Response from or on Sep 11, 2023
Dear guests,we really thank you for your kind words twoards our staff, and the services we offer.We did our best to make your holiday in Taormina as pleasant as possible and we are all happy to know that you enjoyed your stay with us.We hope to have the pleasure to welcoming you again in a future occasion.We wish you the best and we all send you our kindest regards.Piero BenigniGeneral Manager

10/10 Excellent

Kate, Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property! Old world elegance and excellent service. Parking available. Need to take transportation to shopping and restaurants. Spectacular view and excellent food!
Stayed 4 nights in Aug 2023
Response from in on Aug 23, 2023
Dear Guests, Thank you for choosing the Grand Hotel San Pietro for your holidays in Taormina.We are pleased to record your positive evaluation of our hotel and we confirm that we are always attentive to making our guests' stay unforgettable.Hoping to welcome you again in our hotel, please accept our best regards.Piero BenigniGeneral Manager

10/10 Excellent

judella

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great dramatic views from Taormina! Beautiful 5 star hotel, friendly staff and fabulous food and cocktails. Live Piano music just makes it fantastic! Free shuttle to city ! Awesome pool!
Stayed 2 nights in Aug 2023
Response from in on Aug 23, 2023
Dear Guests, thank you for choosing the Grand Hotel San Pietro for your holidays in Taormina.We are pleased to record your positive evaluation of our hotel and we confirm that we are always attentive to making our guests' stay unforgettable.We are very pleased to know that our cooktails and the dishes prepared by our Executive Chef have been to your liking.The music on the terrace creates an elegant and relaxing atmosphere.Hoping to welcome you again in our hotel, please accept our best regards.Piero BenigniGeneral Manager

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Instantly one of our favorite hotels we have ever been in. Staff and the room were amazing, view is incredible. We thoroughly e joyed our time there especially by the pool and eating overlooking the sea. Not a far walk to town but a bit uphill. Poolside service and restaurant could have been better though.
Stayed 2 nights in Jul 2023
Response from in on Aug 23, 2023
Dear Guests, Thank you for choosing the Grand Hotel San Pietro for your holidays in Taormina.We are pleased to record your positive evaluation of our hotel and we are always careful to make our guests' stay unforgettable.We appreciate your suggestion to further improve the poolside service.Every useful advice from our guests is carefully evaluated in order to always improve.Hoping to welcome you again in our hotel, please accept our best regards.Piero BenigniGeneral Manager

10/10 Excellent

Maria Cristina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful and clean. The breakfast in the morning was amazing with incredible views. The restaurant on the property was delicious. The staff was friendly and they went above and beyond to make us comfortable. The location was perfect with a short walk to the main town and to the bus terminal. The pool and grounds of the hotel were stunning. I would highly recommend this hotel to anyone coming to Taormina. I hope to come back one day.
Stayed 2 nights in Jun 2023
Response from in on Aug 23, 2023
Dear Guests, Thank you for choosing the Grand Hotel San Pietro for your holidays in Taormina.We are pleased to record your positive evaluation of our hotel. We are always careful to make our guests' stay unforgettable.Our small breakfast sitting on our terrace overlooking the sea is a moment to be lived intensely.We look forward to welcoming you again in our hotel and please accept our best regards.Piero Benignigeneral manager

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay
Excellent very relaxing
Stayed 5 nights in Oct 2022

10/10 Excellent

Kathryn, Penngrove

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracious hotel with views and stunning terrace for dining and drinks. Well-trained staff responded quickly to every question and request. Breakfast was generous and delicious with plenty of fresh options. Rooms are simply appointed but comfortable and ours had beautiful balcony to enjoy the view and the ocean breeze. Walking to town might be challenging for some, but our 60 crew enjoyed the exercise. Hotel provides free parking and shuttle to downtown and Greek theater.
Stayed 3 nights in May 2022

6/10 Okay

paul

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Clearly a special property but, in overall terms, the level of service does not match what I would expect from a 5* hotel and some money needs to be sent on room maintenance. Shuttle service is important given the hotel's location between the beach and the town and we were let down disappointingly by the shuttle after over 5 hours on the streets and in the heat of Taormina.
Stayed 4 nights in May 2022

8/10 Good

Carie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a very good property. It’s definitely worth the extra money to book the room with a balcony over looking the water. The view is beautiful. Breakfast is very good including the fact that you eat on the terrace over looking the water. The hotel is clean and very quiet. You can walk anywhere from this location which was great. That being said, I didn’t give it a 5out of 5 because it is a bit tired. The wifi/internet is terrible. The signal continued to drop in and out. Every time we opened the patio door, the AC would turn off (fine from an eco friendly point of view) but once the door was closed and locked again, we had to jiggle the door for awhile to get it in just the right place to get the AC back on. Had maintenance look at it twice - no fix. Also had issues with consistent hot water in the shower. That being said, preferred to look at the views than the internet and if you have short showers, wasn’t a problem with the water.
Stayed 5 nights in May 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a romantic getaway
It is a nice property with a good view of the sea. Air conditioning in the room was not the best, could not get the room to fully cool. One of the bottles of water in the refrigerator was already opened by a previous guest. Staff is very attentive. Only knock is the restaurant, very overpriced for the value received. As someone with 30+ associated with the service industry I’d rate the menu as pretentious. Breakfast on the other hand was perfect.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious hotel, good condition rooms, large terrace. Good food.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were very good. Regular shuttle bus into Taormina avoiding steep hill climb.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
bed bugs in paradise
the hotel is lovely..the views ,from the rooms the pool and dining terrace are to die for. The location in relation to the town was perfect ..the hotel shuttle was reliable and always available.Breakfast on the terrace was excellent However we noticed that despite paying for a deluxe room our balcony was smaller.than other deluxe rooms The room did not have a coffee maker or iron..(despite paying 400 euros/night ).We were told that only the suites had coffee makers. Big negative were the terrible bedbugs that devoured my husband
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful in a beautiful surroundings, we will return.
Stayed 7 nights in Sep 2019

6/10 Okay

Suzanne

Liked: Cleanliness
Disliked: Property conditions & facilities
We had a nice stay overall but the hotel was not as luxurious as expected. The decor is in need of modernisation, the bathroom was too small for the room and the service was sometimes poor. The hotel is in a good location, the breakfast buffet was very nice and the pool area has a lovely view.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Irena

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Walking distance into town, though too many steps. Very friendly & helpful staff. Would stay there again.
Stayed 4 nights in Aug 2019

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view, very beautiful area and building A lot of wasps at the breakfast, they were annoying and disturbed.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My special requests had been acknowledged. The staff were courteous and always pleasant. The setting is wonderful. Being so near the gem of the public gardens is a bonus. The hotel is a quiet and delightful oasis in beautiful Taormina. Understated and unpretentious luxury.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic setting and lovely view for breakfast outside. Very nice pool and short walk to town. Breakfast was plentiful but could have more daily variety. Some of the gym equipment was broken and the queen bed was two single beds not a queen. Staff were generally very helpful and free parking was an advantage. Drinks were as expected for a hotel of that type. It was nice to have decent piano music in the evenings.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great view from the balcony, helpful staff, spacious room, very clean.
Stayed 4 nights in Jun 2019

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but not perfect
Lovely hotel, great location. Reception staff not very responsive to concerns over renovation noise very early in the morning which is our main criticism, along with a very poor pool side menu. Breakfast was good and the staff by pool and at breakfast were great. Not really 5 star rooms but clean and fine.
Stayed 5 nights in Jun 2019

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Taormina Hotel
Fabulous hotel. We stayed in a deluxe room with balcony and sea view. The room was well equipped and clean. The view was amazing. The staff kind and helpful. Free parking and hourly shuttle were bonus points. Totally worth the money. I highly recommend.
Stayed 5 nights in Jun 2019

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was great. Shuttle prompt and courtious. English translation by bell hop marginal but got by. Views spectacular as qas location...quick walk to ancient greek theatre and gardens
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

Jane, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Wonderful views from rooms with sea view. Polite helpful staff. Quiet location within walking distance of the town centre (up several flights of steps). Spacious car park for Taormina!
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Good location, convenient with car parking. Great breakfast. Clean and comfortable room.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel in Taormina
Great hotel overlooking the sea and just a short walk to the center of town. Staff was very friendly and attentive to needs. Would definitely recommend.
Stayed 4 nights in Oct 2018
Response from The Hotel Management on Oct 26, 2018
Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, the Management.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to discover Taormina
Really nice hotel. Excellent breakfast with a beautiful view. Really nice pool and facilities to enjoy before discovering Taormina in the evening. Only a 15 minute walk to the town centre or courtesy buses every hour.
Stayed 3 nights in Oct 2018
Response from The Hotel Management. on Oct 26, 2018
Dear Allen, Thank you for evaluating our Hotel. We are really happy that your opinion about the Hotel is positive. We wish you a pleasant day and look forward to hosting you soon. Best regards, The Hotel Management.

8/10 Good

Neil, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not sure about 5 star rating
The hotel is pleasant, clean and the staff are good. The bar was almost never manned during the day so you often had to go to reception to be served. As you might expect the prices are very high e.g. €5 for a small bottle of coke. The views from the hotel are fantastic. Breakfast lovely and overall we enjoyed our stay.
Stayed 5 nights in Sep 2018
Response from The Hotel Management on Oct 26, 2018
Dear Neil, Thank you for taking the time to share your feedback.  Every consideration of our guests is extremely important for us to improve our services. Hoping to receive you again here. We wish you a good day.  Sincerely, The Management.

4/10 Poor

Liz, Middlesex

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointing
Fab location but very very expensive for what it was. 30 Euro for 4 small beers, 10 Euro for a pre-packed toasted sandwich at the pool bar, grossly overpriced. Unfriendly staff, they come across as unhappy in their work. The hotel bar is dull and soulless and hardly anyone eating dinner there, absolutely no atmosphere. We would have happily returned to the bar after dinner but it was uninviting and the barman unwelcoming. Very disappointing stay having cost us a lot of money for our annual holiday. Bedrooms not facing the pool are dark and dingy, furniture dated. On the plus, Taormina is a fantastic city so pick yourself a more lively hotel and have a fabulous stay!
Stayed 9 nights in Sep 2018

10/10 Excellent

Jim, Palm Beach, Fl. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience! The head waiter Salvatore is fantastic!!!
Stayed 2 nights in Sep 2018
Response from The Hotel Management on Oct 26, 2018
Dear Jim, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, the Management.

8/10 Good

Jeff, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views. Main areas could be a bit more comfortable
Stayed 2 nights in Aug 2018
Response from The Hotel Management on Oct 26, 2018
Dear Jeff, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, the Management.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing option in Taormina
Stayed 1 night in Aug 2018
Response from Hotel Management on Aug 22, 2018
Dear Antonio, thanks for evaluating us on Expedia. We are glad that you enjoyed your stay and hope to see you again very soon. Thanks and best regards, The Hotel Management.

8/10 Good

Constantin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel with breath taking views
Visited the hotel with my fiancee in July , impressed with the sea view, room comfort and amenities. It was my girlfriend birthday and the reception lady managed to order a birthday cake for her which was a wonderful surprise. Thank you so much and we will re-visit.
Stayed 5 nights in Jul 2018
Response from Hotel Management on Aug 22, 2018
Dear Constantin, Thank you for evaluating our Hotel. We are really happy that your opinion about the staff and the hotel is positive. We wish you a pleasant day and look forward to hosting you soon. Best regards, The Hotel Management.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel and it's staff well exceeded our expectations. It is a beautiful hotel in a magnificent setting. We had balcony room with a water view. The room was spotless and the bedding was very comfortable. Our stay included breakfast and the buffet was delicious. This hotel did everything they could to make our stay memorable. I so want to go back.
Stayed 4 nights in Jul 2018
Response from Hotel Management on Aug 22, 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, the Management.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Beautiful Place
The hotel is nestled in a mountain and has an amazing view overlooking the water. The hotel is quite charming and has a wonderful deck to eat breakfast or dinner with the same amazing view
Stayed 1 night in Aug 2018
Response from Hotel Management on Aug 22, 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, the Management.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely Grand Hotel. But, there are things a Grand Hotel will do for its guests and things they won’t. They will get you a bottle of sugared iced tea, but they won’t make fresh tea and pour it over ice for you, etc. too many examples to go through.
Stayed 2 nights in Jul 2018
Response from Hotel Management on Aug 22, 2018
Dear guest, Thank you for taking the time to share your feedback.  Every consideration of our guests is extremely important for us to improve our services. Hoping to receive you again here. We wish you a good day.  Sincerely, The Management.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018
Response from Hotel Management on Aug 22, 2018
Dear guest, thanks for evaluating us on Expedia. We are glad that you enjoyed your stay and hope to see you again very soon. Thanks and best regards, The Hotel Management.

8/10 Good

Martin, UK

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
This was a classical luxurious hotel in a beautiful setting in Taormina. It was our honeymoon and we were greeted on arrival with a chilled bottle of fizz in the room. We’d booked a junior suite which was spacious and with everything you’d expect. The standard of housekeeping was excellent with a nightly turn down service and new towels etc. Breakfast is taken on the wonderful terrace and is of a very high standard, as expected for a 5* hotel with the staff being very attentive. The pool is well attended by the lifeguard and is a perfect location to relax and admire the fabulous view. All in all we had a wonderful time. The main gripe that we have is that the gym was poor. We booked this hotel for the facilities, including a gym but it had 3 cardio machines, all of which were broken. The air conditioning was ineffective which meant it was hard to use the room comfortably. Despite us raising this and other guests doing the same it seemed very low on their priority list. There was also a bizarre choice of music on the breakfast terrace, not sure who wanted to listen to Phil Collins live on repeat, Bonjovi, Chris Rhea, Celina Dion blasting out every morning. We thought the birds or something more local may have been more appropriate. The shuttle service to Taormina is offered hourly but this is very inflexible. There are only 8 seats in total so it’s easy to miss out. We felt they should have been able to put an additional trip on in the evening for dinner for example.
Stayed 6 nights in May 2018

10/10 Excellent

Julia, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view, excellent restaurant, very good breakfast, shuttle to the city, bed sheets and bath towels of high quality, kind service
Stayed 3 nights in May 2018

10/10 Excellent

Dolly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service charge
Beautiful hotel and grounds but be prepared to pay additional 20 euros service charge for room service for a meal valued at 35 euros! Staff was most helpful and courteous. Difficult to get around with a car but thankfully the hotel has a free shuttle bus service to and from town.

8/10 Good

Anna, wiltshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic hotel walking distance to Taormina
Lovely hotel, friendly helpful staff, walking distance to Taormina although be aware everything is up/down hills and there isn’t always a pavement. Dinner is quite a smart event and it is a more expensive chic dining experience (there was a tasting menu as well). I would have liked a free bottle of water in the room each day as most 5* hotels would supply one.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very acceptable
A fantastic view from the pool area and breakfast terrace. The rooms are an acceptable size however an older styling. A very reasonable breakfast buffet. Easy access into town up the hill.