Ratings based on 69 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
50% of guests recommend
3.3 Room cleanliness
3.0 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from roma

non consigliato

Posted Aug 9, 2016
nonostante la struttura sia molto bella e in zona comoda, il personale non era qualificato, apparte le due ragazze della reception il resto del personale non dimostrava troppa educazione, ci è persino capitato di incontrare "il direttore " in tarda notte che non solo non ha salutato ma con aria spavalda è entrato in compagnia di due ragazze!..certo non aiuta al decoro dell'hotel!!, stanza sporca e senza manutezione polvere e calcare sui rubinetti, materasso e a/c da sistemare, la colazione ricca ma di pessima qualità impensabile bere un caffè del genere, crostate confezionate e croissant ancora congelati all'Interno!!
2 out of 5
by A verified traveler from istanbul

Bankrupt?

Posted Jul 23, 2016
Excellent location and excllent building but it feels like the hotel has bankrupt and you can hear the walls are moaning for help.
Comment from Hotel Management
Aug 2, 2016 by Claudia, Hotel Management
Dear Mr. Can, thank you for your review. We are happy that you appreciated the strategic position of our hotel in Taormina and we hope to see you again.
1 out of 5
by A verified traveler

Neste nunca mais

Posted May 25, 2016 on Hotels
Esquisita so nos de hospedes os funcionarios 3 que vimos foram otimos se desdobraram para nos satisfazer pois faltava agua, agua quente e eles sempre noa acudiam. Deveriamos ter descontos pois o oferecido como piscina e quadra de tenis nao estavam funcionando. Achei estranho pois nos cobraram estacionamento do carro para ficar na frente do nosso quarto e outras taxas que pelo meu recibo do hotel.com nao existiria?
Comment from Hotel Management
by roberta, Hotel Management
Prezado Cliente, Obrigado por seu comentário e estamos felizes que o empenho do nosso pessoal tem sido apreciado. Pedimos desculpas pelo inconveniente que tem faltado água quente por alguns minutos e foi prontamente restabelecida. A noite antes da sua chegada Taormina foi atingida por uma forte tempestade de verão que encheu a nossa piscina de areia e suja do campo de ténis. No entanto, durante a manhã, a equipe do hotel é limpa e instalações do hotel estão de volta ao seu serviço. Estamos ansiosos para hospedar-lo novamente, a fim de tirar o máximo proveito de todas as nossas instalações.
1 out of 5
by Jasper from Nederland

teleurstellend

Posted May 16, 2016 on Hotels
Goede locatie zonder service en faciliteiten.
Comment from Hotel Management
by roberta, Hotel Management
The hotel is in the historic center of Taormina, 10 meters from the arch of Porta Catania in Corso Umberto. The property is completely surrounded by greenery and offers a wonderful panoramic terrace overlooking the bay of Giardini Naxos, a breakfast room, sun terrace and conference room. Through a panoramic elevator it takes you to the tennis court and swimming pool with panoramic sea views. The hotel comprises a total of 44 rooms complete with minibar, TV and complimentary toiletries. There is also a private parking and the centrality of our facility allows guests to reach on foot and in a short time the main appealing places of the city such as the Greek Theatre, the Cathedral, Villa Comunale, Palazzo Corvaja, Piazza IX April Palazzo di Santo Stefano. It is also active all day cable car service (300m from the hotel) to get to the beach of Isola Bella, Mazzaro, Letojanni and Giardini Naxos. Taormina is connected to the airport of Catania Fontanarossa which is 60km, the bus terminal is a 5 minute walk from our hotel, while the nearest train station is 3 km.
3 out of 5
by Janet from Toronto

Great value in a lovely place

Posted Sep 24, 2015 on Hotels
I was on the lowest floor, which smells a bit, but the room was fine with a lovely balcony and great view. Staff were friendly and helpful, breakfast was good, location is terrific, town is gorgeous. I'd go back for sure.
Comment from Hotel Management
by roberta, Hotel Management
Dear Janet, Thank you for your positive comments and we are happy that your stay at our hotel was good We are glad that you have appreciated the availability and professionalism of our staff and we hope to host them again in Taormina.
3 out of 5
by Janet from Toronto

Great location for a good price

Posted Sep 24, 2015 on Hotels
I stayed in a different room this night than previously and this one was on the 4th floor and way nicer than the ones on the lowest floor. The view was even more magnificent, and the room was nicer (though I had a bigger balcony on the lower floor, this one was big enough). Again, very nice breakfast.
Comment from Hotel Management
Jul 10, 2016 by roberta, Hotel Management
Dear Mrs. Janet, Thank you for your review. We are happy that you enjoy your stay and appreciate our rooms. In Hotel Villa Riis there are different kind of rooms. The forth floor room is a deluxe, instead in the lowest floor you can find Classic rooms. Of course the typology depends on the price. We hope to have you with us soon again. Best regards
3 out of 5
by Janet from Toronto

Nice hotel in lovely town

Posted Sep 24, 2015 on Hotels
Staff was friendly and helpful. Building is a little tired and downstairs halls and rooms smell a bit. But my stay was fine and the room was comfortable and the views were spectacular! Breakfast was good, too. Location is terrific--close to main street and easy to get around town.
Comment from Hotel Management
Jul 10, 2016 by roberta, Hotel Management
Dear guest! Thank you for choosing Hotel Villa Riis for your recent trip to Taormina. We are delighted to hear that you enjoyed your days with us and we hope to have you with us soon again! We will share your review with our staff and we are happy that you appreciated our special position and the magnificent view. Best wishes!
4 out of 5
by A verified traveler from UK

Central hotel with great views

Posted Aug 31, 2015
Pros: Parking, views, location
Cons: Wi-fi soidn't work
Location: Fantastic town, Greek theatre, restuarants, shops and really easy to get to Catania, Syracuse etc...
100 metres from Main Street, restuarants and attractions, with easy parking (not to be underestimated in this town!). Great sea views from breakfast balcony. Nice place to relax from busy town centre.
5 out of 5
by Francois from Montreal

Just Amazing

Posted Aug 18, 2015 on Hotels
This place is just the best. The Hotel is probably one of my favorite establishment I had the chance to visit. The price is reasonable and the place is like a old French castle museum. It is just freaking beautiful. The hotel owner is on site and very kind. There is an awesome pool and everything is awesome. Try it
2 out of 5
by Helena from Cyprus

A very worn and old hotel

Posted Aug 12, 2015 on Hotels
A very old and worn hotel with very very very bad wifi. The location was good and the seaview room was ok but we had a better seaview in another hotel like Hotel Elios. The breakfast wasn´t just a table with desserts but almost--they had scrambled eggs and ham. The pool was dirty. A very old tennis area. We wouldn´t stay here again.