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Reviews of HOTEL VILLA CARLOTTA

4 out of 5
HOTEL VILLA CARLOTTA
Via Pirandello 81, Taormina, ME

Reviews

9.8

Exceptional

Rating 10 - Excellent. 295 out of 331 reviews" "
Rating 8 - Good. 31 out of 331 reviews" "
Rating 6 - Okay. 3 out of 331 reviews" "
Rating 4 - Poor. 2 out of 331 reviews" "
Rating 2 - Terrible. 0 out of 331 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the apartment with the balcony, and it was amazing! The balcony was huge, with a good view (slightly obscured by a palm tree), and the beds were super comfortable. The apartment had beautiful decor, a washing machine/drier, kitchen, and two bathrooms, with fancy toiletries. The hotel itself was close by, and has a pool and gym, which we didn't use because it was too cold for the pool and the treadmill was self-powered (also, gym didn't open til 9). But it was nice to have those amenities available as well. The breakfast is a little pricy (25 Euro), but very nice, with many options, and the view from the restaurant is lovely.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely LOVED this hotel. We had the most amazing stay and the staff and everyone there went out of their way to make sure we enjoyed ourselves. incredible- loved it- did not want to leave - we will be back.
Stayed 4 nights in Mar 2024

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment in a beautiful town.
Stayed 2 nights in Nov 2023

10/10 Excellent

Joseph

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host is friendly and responsive. The property is perfect - spacious, clean, convenient and it was a perfect home base for our family visit to Sicily. I rarely review properties after a stay, but this comment was warranted. You will not be disappointed.
Stayed 6 nights in Nov 2023

10/10 Excellent

Mundy Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exciting upgrade
I didn't stay at the actual hotel as there was some problem. Instead I was upgraded, with much communication in advance to make sure I would be happy, to a lovely apartment with a private terrace overlooking the sea. This means I can't really rank the hotel as I was completely off-site, but it was a lovely experience and there was still housekeeping and amenities at the apartment.
Stayed 3 nights in Nov 2023

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
An unforgettable experience in one of the most beautiful places we’ve been to in Italy. This hotel and destination is definitely one of a kind and Wellworth experiencing. We will be back for sure.
Stayed 3 nights in Nov 2023

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything about this hotel!
Wonderful hotel! Close walk to everything. Service was outstanding, our room was beautiful and by far the best breakfast I have ever had in Europe!! Definitely coming back and already recommended it to friends.
Stayed 2 nights in Oct 2023

10/10 Excellent

Carly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, the hotel is in an ideal position, the staff are so friendly and the room was kept lovely and clean.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beyond our expectations. Staff very friendly and booked our tours and transportation. Food and restaurant were great
Stayed 3 nights in Oct 2023

10/10 Excellent

Christopher

Stayed 4 nights in Aug 2023

10/10 Excellent

Tamara H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this Hotel!
Loved staying here for 3 nights on our 2 week trip in Sicily. One of our favorite hotels of our stay. Service was outstanding, location was great with an easy walk to town a few blocks away. The restaurant was fabulous and the breakfast was the best one we experienced while in Sicily. The room was very comfortable.
Stayed 3 nights in Aug 2023

10/10 Excellent

Behtash

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property, helpful staff
Stayed 5 nights in Aug 2023

10/10 Excellent

Antonella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Villa was Spacious . Beautiful bedrooms . Two full baths . Two patio doors to walk out terrace with three loungers and 6 seat dining table . Staff at main hotel were all so helpful and polite .
Stayed 1 night in Jul 2023

10/10 Excellent

Adrienne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely staff, outrageously delicious breakfast. I really liked the lemur wallpaper in the elevator!

8/10 Good

Owen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our 4 night stay at Carlotta. Great location to walk to town with-many restaurants to choose from. Valet parking makes leaving the car a breeze. Staff super friendly and ready to help. Breakfast on the rooftop is a great way to start the day. Family of 4.
Stayed 4 nights in Jun 2023

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel.. thank you Andrea & the entire staff. We had a very memorable experience!
Stayed 2 nights in Jun 2023

10/10 Excellent

ernst

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff. Very helpful. Beautiful views.
Stayed 1 night in May 2023

10/10 Excellent

Daniel, Carefree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Great view from the room.
Stayed 4 nights in May 2023

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Paul

Stayed 3 nights in Apr 2023

10/10 Excellent

Johanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
Beautiful very clean place Staff very friendly and helpful place Great location
Stayed 2 nights in Mar 2023

10/10 Excellent

Janak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and amenities.
Stayed 3 nights in Aug 2022
Response from Claudia Hotel Manager on Sep 26, 2022
Thank you for the wonderful feeback !

10/10 Excellent

MARK

Stayed 3 nights in Jun 2022

10/10 Excellent

Kyeong-Soo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Among many things we liked over our well-long stay at Villa Carlotta, we really appreciated the daily transport to and from the beach (Carabella). Also the rooftop restaurant with beautiful views of the sea was excellent!
Stayed 7 nights in Jun 2022
Response from Claudia Hotel Manger on Jun 25, 2022
Thank you for being with us. We are really happy that you had a great stay with us, your comment gratifies us for the efforts we make to make our guests' stays fantastic.. Claudia

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated in a great location. Staff were friendly and very helpfull. Hotel was very comfortable with amazing views from the restaurant. Breakfast was fabulous.
Stayed 3 nights in Jun 2022
Response from Claudia Hotel Mangager on Jun 12, 2022
Thank you for your nice review and we are happy that you enjoyed your stay. Thank you for staying with us!

10/10 Excellent

Serina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and attentive staff.
Stayed 1 night in May 2022
Response from Claudia Hotel Manager on Jun 12, 2022
We are happy that you had a pleasant stay, reading your comment makes us happy. Thank you for staying with us.

10/10 Excellent

Rob

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Amazing property! We loved the room and the impeccable service. We will definitely return.
Stayed 4 nights in May 2022
Response from Claudia Hotel Manager on Jun 12, 2022
How nice to read your words! We are happy that you had a nice stay and look forward to seeing you soon.

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Two Bedroom Villa/Apartment 4, which was extremely spacious and accommodating. The staff was extremely helpful and attentive and when we did have a minor issue, they more than made up for it. The hotel is beautifully decorated and in a very central, yet quiet location. The view was unbeatable and I can’t wait to return! 5 stars!
Stayed 3 nights in May 2022
Response from Claudia Hotel Manager on Jun 12, 2022
We are happy that you had a pleasant stay, reading your comment makes us happy. Thank you for staying with us.

10/10 Excellent

David, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time back and have already booked our next trip. It's a lovely boutique hotel with friendly staff and beautiful rooms. Breakfast is cute with remarkable views. It's like you're staying with family. Super walkable to town.
Stayed 4 nights in May 2022
Response from Claudia Hotel Manager on Jun 12, 2022
We are happy that you had a pleasant stay, reading your comment makes us happy. Thank you for always coming back to us

10/10 Excellent

Guilherme

Stayed 2 nights in Apr 2022
Response from Simona on May 2, 2022
Thank you so much for your positive review! We hope to have you as valued guests very soon, Simona, reception

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2021

10/10 Excellent

Claudio, Maple

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Good breakfast. Room was lovely.
Stayed 3 nights in Sep 2021

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a true gem
Stayed 2 nights in Jun 2021

4/10 Poor

STEFANO

Liked: Room comfort
Disliked: Cleanliness
Inflated Hotel Rating
We selected Villa Carlotta based on the high rating and favorable reviews. We stayed in one of the hotel’s apartments: coffee cups and silverware dirty, washer/drier moldy. “Shabby chic” overall condition, tasteful interior decor. Large roof terrace with great views, but not well maintained, felt unused and abandoned. Staff uncreative with remedying cleanliness situation despite being well tipped upon arrival. Rather than comping return airport transfer or a night’s stay, €20 breakfast was comped, plus a bottle of wine upon departure. We don’t drink, so this was a presumptuous and ultimately irrelevant gesture. The hotel rating is not commensurate with the property’s condition and the staff lacks experience with skillful troubleshooting.
Stayed 4 nights in Jun 2021
Response from The owner on Jun 25, 2021
Dear Stefano, thank you for your review. Actually all your comments are non sense. Since you arrived "because of Covid" you asked not to clean your apartment as well as your friend so after 4 days of wind, little desert rain, it wasn't totally clean. I would like not to add anything else for fairplay, just one thing: our Hotel is ranked 9,8 out of 10, so who is the problem? Arrivederci, Mr. A. Quartucci

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but sweet
We spent just one night at Villa Carlotta on this visit, but hope to stay longer next time! Very comfortable rooms but proper blockout curtains would be a welcome addition as the current ones do not block out well at all, meaning that we were woken as the sun rose around 5.15am! Beautiful views from the lovely rooftop restaurant.
Stayed 1 night in Jun 2021

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel Amazing Team
It has all been said before but no harm in saying again. Wonderful hotel made special by the whole team. Nothing was too much trouble, service was exemplary.
Stayed 8 nights in Aug 2020

10/10 Excellent

Jane, Paris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay at Villa Carlotta this summer. We were amazed by the beauty of the place, its perfect location but most of all, the staff. We were incredibly well-received/ served/ advised during our journey. The nicest team - plus speaking a perfect french. I was forgetting to mention the breakfast that was beyond delicious (which you’ll be able to take in front of a breathtaking view)
Stayed 3 nights in Aug 2020

6/10 Okay

Mats

Liked: Staff & service
Stayed 1 night in Jul 2020

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and charming
We stayed in a beautifully decorated suite which was spacious but still cozy. The bed linens were excellent as were the amenities. Simona was very attentive. The location was convenient, yet not too busy.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The love nest experience!
My fiancé and I have been traveling all over Italy and we have to say that by far the Sicilian food and specially the hotel service was incredible, our view of the sea from our room was the most amazing view we have ever had in our lives! Given that I have traveled to many other Countries, but nothing like this. Our receptionist help me put together a plan so that I could propose to my Fiancé it was awesome! Never had a receptionist care so much and go out of their way to make it happen! Not to mention she also put together a folder full of amazing restaurants they recommend as well as places to go see. They have it all mapped out for you and saves you (the tourist) the hassle of looking it up on the internet and making a choice. I highly recommend this Hotel to anyone and I will be going back soon! Thank you Villa Carlotta😊
Picture from our hotel room!
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
The bathroom and shower are no funtional at all, is overpriced
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel
Fabulous four night stay in Villa Carlotta, beautiful hotel with staff that can’t do enough for you, breakfast was gorgeous with plenty of hot and cold options. Our room had a large balcony overlooking the sea and the pool area, spotlessly clean with a great shower. Short walk in to town and really near a beautiful park. Easily reached by bus. Will definitely be going back to Taormina and Villa Carlotta.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a castle with a great view and a hot tub that had enough space for the 6 of us.
Stayed 3 nights in Oct 2019

8/10 Good

Ziyi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingness
Literally every staff member was amazing. Going to book our return trip for next year. Truly a fantastic hotel
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019