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Reviews of Four Points by Sheraton Venice Mestre

4 out of 5
Four Points by Sheraton Venice Mestre
Via Don Luigi Peron 4, Mestre

Reviews

9.0

Wonderful

Rating 10 - Excellent. 309 out of 501 reviews" "
Rating 8 - Good. 141 out of 501 reviews" "
Rating 6 - Okay. 34 out of 501 reviews" "
Rating 4 - Poor. 8 out of 501 reviews" "
Rating 2 - Terrible. 9 out of 501 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Waldy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Abdolreza

Traveled with family
Disliked: Staff & service
Room are very small. I asked for room for three people. They placed extra folding bed inside small room that we were not able to move. Manager and Staf at frunt desk are not friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Killo

Stayed 2 nights in Mar 2024

10/10 Excellent

Ben, Anaheim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is wonderful
Stayed 5 nights in Feb 2024

8/10 Good

Inderbir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Sylvia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Excellent
Our stay was so amazing, the hotel was very clean, the service was excellent, and the food was very good. I would definitely recommend Four Points Sheraton. Accessible to the train and the bus.
Stayed 3 nights in Oct 2023

6/10 Okay

Lisa

Traveled with partner
Liked: Staff & service
Cleanliness, broken fixtures and non working outlets.
Stayed 1 night in Oct 2023

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Hotel was great for us, it was a family holiday to see the main tourist areas of Venice. Be aware that the hotel is about 30mins in a bus (20/25 in a car/taxi) from the start point of the main Venice tourist area. Rooms great, staff brilliant. Some strange designs to be aware of if you are tall - there's a bar across the middle of the shower area to hold up the shower-screen, it's lower than 6feet, my son and I are both over 6feet tall, just slightly annoying, nothing that would prevent me booking again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Lindita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, excellent customer service.
Stayed 2 nights in Oct 2023

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
To stay in Mestre
Stayed 3 nights in Oct 2023

4/10 Poor

Marcus

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Its not what one expects from a Sheraton hotel,the front desk is quite helpless, they advertise having Spa but it doesn’t work despite the fact you have to pay €25 and book one hour in advance but even so the front desk told me it was not available.Noise rooms,shower hose with hole, glad it was just for a night going to the airport.
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey

Stayed 7 nights in Sep 2023

10/10 Excellent

Renato

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and staff are very good. They are able and willing to help for anything required. Location is close to the train station and can get to Venice within minutes. It is very close to a shopping center which is convenient if anything is required. Breakfast is very good with a great variety of hot food as well as cold cuts and deserts. Have stayed there twice and will definitely go back if there again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. There is also a very nice breakfast buffet
Stayed 1 night in Sep 2023

8/10 Good

Hanqing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff polite, nice and helpful
Stayed 2 nights in Sep 2023

2/10 Terrible

Ghada

Stayed 4 nights in Sep 2023

8/10 Good

Khandker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Rosalia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff are responsive and helpful Good breakfast buffet
Stayed 3 nights in Sep 2023

4/10 Poor

Gunjan

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very small . We booked a triple room . The third bed was horrible
Stayed 2 nights in Aug 2023

10/10 Excellent

Ronnesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to shopping center and eateries and staff was very helpful and knowledgeable
Stayed 2 nights in Aug 2023

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for getting the train into main venice only 3 stops €3 return
Stayed 2 nights in Aug 2023

8/10 Good

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Aug 2023

2/10 Terrible

DANIEL

Stayed 2 nights in Aug 2023

10/10 Excellent

Claudia Patricia, long beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and transportation.
Stayed 13 nights in Jul 2023

10/10 Excellent

Bruce

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff great and room was clean and quiet.
Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Dinner and breakfast were great and they were so helpful in booking us a taxi to the airport.
Stayed 1 night in Jun 2023

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for a stay to get to airport for a 6 am flight.
Stayed 1 night in Jun 2023

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Shahena

Traveled with family
Liked: Staff & service, property conditions & facilities
Hotel was 7min walk to Mestre Ospedale train station which take you into to St Lucia in 15-20 mins Next to shopping centre which was great as we actually needed few bits Room was clean Bathroom was clean Quiet Would stay again
Stayed 4 nights in May 2023

8/10 Good

ALEXANDER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New hotel
Stayed 1 night in May 2023

10/10 Excellent

Rosemary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a problem with our door, we couldn’t open it after the first time unless someone was in the room. Called to lobby and Francesca helped us to get another room and comp’d us on the breakfast for our last 2 days. Aneta was also very helpful with any questions on taxis or transportation.
Stayed 3 nights in Apr 2023

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and rooms
Stayed 1 night in May 2023

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, staff & service
Whey too expensive for standard they offering.
Stayed 7 nights in Apr 2023

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The woman that checked us in was extremely helpful and pleasant our room was ready and was a nice size ,clean and had all the little things most hotels don't anymore tiny sewing kit nail care kit etc The only issue was that breakfast buffet was quite cold and def not worth the cost but the service people in the dining room were very nice attentive and helpful
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, with very comfortable beds, a nice restaurant and very attentive staff. Great value.
Stayed 1 night in Apr 2023

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a better option for to stay into while visiting Venice. it's only 15 minutes drive to Venice. The room we had was spacious and clean. The staffs were polite. Although we were not allowed to check in early by 2pm, we were able to leave our luggages for storage. Parking is not free but there is an outdoor lot that's a bit of a walk back where you can park for free. Breakfast was ok.
Stayed 1 night in Mar 2023

10/10 Excellent

Urska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Great stay. Nice spa. Super clean rooms. Sabinna, the cleaner, was super nice, running to get me the bathrobe. Thank you.
Stayed 1 night in Feb 2023

10/10 Excellent

Maria, Coral Gables

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Feb 2023

10/10 Excellent

Ben, Anaheim

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Service, Staff, Cleanliness
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star quality service
All staff were amazingly kind and professional. Rooms were clean however bath was flooding the whole time. Shiwer water takes long to drain away. Breakfast was lovely, egg could be better. Dinner was No No. Stay was comfort and nice. Location is good to venuce ..take a 5 min train. I recommend.
Stayed 4 nights in Dec 2022

8/10 Good

Debby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, efficient, and located near bus and train lines to take you into the city. Nice buffet breakfast and helpful staff.
Stayed 1 night in Oct 2022

8/10 Good

Maribeth

Stayed 1 night in Oct 2022

10/10 Excellent

Irma

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really impressed
This hotel is under rated. The customer service, the decor, housekeeping and facilities are amazing! I look forward to staying here again.
Stayed 4 nights in Oct 2022

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Pamela

Stayed 4 nights in Sep 2022