Ratings based on 1,506 Verified Reviews

4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from beaumont,tx.

Good location however

Posted Oct 10, 2017
Pros: The customer service, and the location
Cons: The humidity in the rooms
Location: Close to restaurants, shopping and the interstate
Stayed there for several days, all the employees I came across were very nice , ate the free breakfast one morning and it was great, my biggest and only complaint was the damp feeling you get when in the room, it was very humid, I believe it could be do to the outer doors of the rooms are outside and it was a very uncomfortable feeling, you also get the same feeling in the elevator even with the great customer service I wouldn’t stay there again, again no fault of the employees.
Comment from Hotel Management
Oct 10, 2017 by Virginia Abel, Hotel Management
Thank you for sharing your amazing experience with us. I am thrilled that your experience was good. I look forward to welcoming you back to Country Inn & Suites By Carlson, Metairie (New Orleans), the next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bowling Green, KY.

Nice hotel in Metairie!

Posted Oct 9, 2017
Staff was friendly and nice! Great customer service! Clean and updated! Good location! This was our second stay at this hotel. We will be back.
Comment from Hotel Management
Oct 9, 2017 by Virginia Abel, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2017
Great experience I enjoyed my stay and the comfortable bed
Comment from Hotel Management
Oct 9, 2017 by Virginia Abel , Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location right off of the highway.

Posted Oct 4, 2017
Very clean and comfortable--surprisingly quiet for the close proximity to the highway
Comment from Hotel Management
Oct 7, 2017 by Virginia Abel, Hotel Management
Thank you for sharing your experience with us. It was a pleasure to have you here.
5 out of 5
Recommended
for Everyone
by A verified traveler from kcmo

Nice

Posted Oct 1, 2017
Pros: Close to everything but far enough removed from the busy french quarter.
Cons: The extra pillows that were provided came with no pillowcases. One pillow we coulddo not even use hopefully it was tossed out.
Location: We walked to a couple restaurants, grocery store Kmart was close. Shuttle provided a ride to the mall a mile away.
Great visit great location not too close just right. Hotel provides airport shuttle and shuttle to french quarter. Within walking distance to places to eat. Would definitely stay again.
Comment from Hotel Management
Oct 5, 2017 by Virginia Abel, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from charlotte nc

Posted Sep 30, 2017
The break fast every morning was on point made it my priority to get up just for it!
Comment from Hotel Management
Sep 30, 2017 by Virginia Abel, Hotel Management
Thank you so much for your feedback! We are more than happy to know you enjoyed our breakfast! I can't wait to welcome you back to our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
Good and comfortable experience but they failed clean our one day.
Comment from Hotel Management
Sep 29, 2017 by Virginia Abel, Hotel Management
Thank you for sharing your experience with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, New Zealand

Good location

Posted Sep 26, 2017
Stayed 4 nights. Easy drive into central city. Good breakfasts. Front desk staff were very friendly.
Comment from Hotel Management
Sep 29, 2017 by Virginia Abel, Hotel Management
Thank you for sharing your experience with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Metairie

LOVED IT

Posted Sep 22, 2017
The nicest people work here! Had a fantastic stay and would definitely stay here again!!
Comment from Hotel Management
Sep 27, 2017 by Troy Aldrich, Hotel Management
Dear Guest, Thank you for sharing your amazing experience with us. I love the photos of the guest room. I look forward to welcoming you back soon. Regards, Troy Aldrich General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Staff was darling!

Posted Sep 20, 2017
The staff went out of its way to fill every need in a cheerful and fun way. We really feel they are committed to making every guest's stay a wonderful one..
Comment from Hotel Management
Sep 21, 2017 by Virginia Abel, Hotel Management
Dear Guest, Thank you for sharing your experience with us. It was a pleasure to serve you. Sincerely, Virginia Abel Guest Service Manager