Ratings based on 407 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler from Hoover,al

Nice Metairie Hotel

Posted Nov 22, 2017
Cons: update the rooms and furnishing.
Location: Close to shopping and restaurants.
Hotel is in a good location close to shopping and restaurants. Easy access to I-10. Rooms at clean and comfortable. Although they could use updating and refurbishing.
4 out of 5
for Everyone
by A verified traveler

Nice hotel but right next to the highway

Posted Nov 21, 2017
Pros: Location to the mall and highway to get to the airport.
Cons: Updating the room furniture. Refresh the paint on walls and baseboards.
Location: A nice mall and lots of restaurants.
This is a nice hotel provided you can find the entrance in one direction on a major road at the intersection of highway 10. It is very close to the mall but not really walking distance. It is also close to many restaurants and again, about 4-5 blocks to walk in a busy area. The room was very large and the beds were comfortable and nice bedding and pillows. The washroom had an older cabinet but still nicely kept and lots of nice hilton brand towels. The check in was very simple and the lady at reception was very pleasant and helped us find a place to eat locally that met all our parties needs. The hotel is also nice if you have a car and can drive up to the 2nd or third floor parking garage and enter right at the floor where your room is located. The area appeared relatively safe and secure. i would definitely stay here again if we were in the area as it is really close to drive to the local mall and the mall is very nice with lots of quality stores and a large parking garage area. The breakfast was very decent with ham, eggs, waffles, cereals including oatmeal and all the normal morning drinks in a nice dining area.
4 out of 5
for Everyone
by A verified traveler from Des Moines, Ia

Nice hotel lots close by

Posted Nov 15, 2017
Pros: The staff and the cleanliness.
Cons: more updates and better smoking area.
Location: Shopping mall and Food.
The staff was phenomenal, couldn't ask for better. We needed something they did it. Their motto is to make every one happy and that they did. The location is though weird to get to but is close to intrastate and plenty of places to shop and dine within walking distance.
4 out of 5
by Breyana

This traveler left a rating score only Posted Nov 13, 2017 on Hotels
5 out of 5
by Katherine

This traveler left a rating score only Posted Nov 5, 2017 on Hotels
3 out of 5
by Edna

Posted Nov 1, 2017 on Hotels
Room was noisy both from hall and outside
1 out of 5
by skravell from shreveport


Posted Oct 26, 2017 on Hotels
Worst, rudest staff I have ever dealt with. Additionally, old rooms with broken fixtures and appliances. Room cards didn't work and I saw many guests with the same problem. It was so common that they didn't even ask questions. Anyone could walk up to the desk with a card and ask it to be coded for any room.
5 out of 5
by Kimberlyn

Nice people at Metairie Hampton Inn

Posted Oct 11, 2017 on Hotels
We enjoyed our stay. We will most likely book a stay with Hampton Inn in Metairie, LA again.
5 out of 5
by Sharon

Will definitely come back!

Posted Oct 10, 2017 on Hotels
Room was very clean and quiet! Only complaint about room was the pillows on the bed. (Flimsy!) Staff very welcoming and parking very convenient.
5 out of 5
by Alyce

Went An Extra Mile

Posted Oct 2, 2017 on Hotels
The shrimp etoufee was delicious! Also, my husband needed a wheelchair. The maid went down to the front desk and broke it up for me. Then, she assisted me to the car. How nice!