Ratings based on 578 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from pueblo co

Halloween season

Posted Oct 31, 2017
A little far from bourbon street, but it was a very comfortable hotel room. Clean and quiet. Awesome huge and comfortable bed. Now I need to go buy a new bed at home. Friendly staff. Tasty food and bar. Nice hot shower. Needs a hot tub by the pool.
3 out of 5
Recommended
for Everyone
by A verified traveler

Wedding

Posted Oct 22, 2017
Check in went well. The room ac in the suite didn’t cool off room. Other then that room was ok
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2017
Overall, great experience. We really enjoyed the staff. Peek of airport shuttle too.
Comment from Hotel Management
Oct 20, 2017 by Tahane Khaled , Hotel Management
Thank you so much for your feedback !
3 out of 5
by A verified traveler from Metairie, La

CLEAN, BUT OLD

Posted Oct 13, 2017
The hotel just needs serious updating. Carpeting was stained and frayed. Stains between desk and glass cover. The maid service did the best they could. I don't know if all rooms were the same, but ours definitely needed some updating.
Comment from Hotel Management
Oct 20, 2017 by Director of Sales , Hotel Management
Thank You for your feedback. We will share your comments with our team. We will continue to make update and renovate our facility
5 out of 5
by Diane

Posted Sep 11, 2017 on Hotels
Everyone was very friendly & service was great. We stayed two nights before our cruise to see local sites. Second time staying at this location. Would highly recommend
Comment from Hotel Management
Oct 12, 2017
Thank you for your feedback! We look forward to having you stay with us again! :)
5 out of 5
Recommended
for Couples
by A verified traveler

It was great

Posted Aug 23, 2017
Pros: The was a restaurant in the hotel
Cons: The air condition needs to have auto switch on it.
Location: yes it was only 10-15 minutes away from everything
I went home for a family event and they were able to let me in my room early so we can get some rest before the first event. The staff was very friendly and nice. I will be booking more trips to there hotel.
Comment from Hotel Management
Aug 24, 2017 by Director of Sales , Hotel Management
Thank you for your feedback! We look forward to having you stay with us again !
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient & Clean.

Posted Aug 20, 2017
Convenient, clean, friendly/helpful staff. We always stay here when visiting NO.
Comment from Hotel Management
Aug 24, 2017 by Director of Sales , Hotel Management
Thank you for your feedback!
3 out of 5
by YOLANDA

Posted Aug 17, 2017 on Hotels
Comment from Hotel Management
Aug 18, 2017
Thank you !
3 out of 5
by A verified traveler

just ok

Posted Aug 7, 2017 on Hotels
it was ok but the area seemed a little seedy. there were always people hanging around that didn't look like they belonged there. It looked like there needed to be some security there, but there was none.
Comment from Hotel Management
Aug 18, 2017
Thank you for your feedback. We will share your concerns with our upper management and handle accordingly
5 out of 5
by Lauren

Posted Aug 6, 2017 on Hotels
Comment from Hotel Management
Aug 8, 2017
Thank You!