Ratings based on 555 Verified Reviews

3.9 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Monroe LA

Close to the New Orleans airport

Posted Jul 13, 2017
Nice and friendly staff, rooms were clean and comfortable, I would stay again and recommend to everyone!
Comment from Hotel Management
Jul 21, 2017 by Manager on Duty, Hotel Management
Thank you so much for your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from new orleans

Ok

Posted Jul 10, 2017
Staff in the morning not too efficient. She should be more pleasant and nice. Get upset quickly
Comment from Hotel Management
Jul 21, 2017 by Manager on Duty, Hotel Management
Thank you for your feedback! We will share this with our team and handle accordingly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in nice area

Posted Jun 26, 2017
Hotel was clean and quiet and staff very friendly. They allowed long term parking and it is conveniently close enough to the port so that it was only a short cab ride away
Comment from Hotel Management
Jul 4, 2017 by Manager , Hotel Management
THANK YOU FOR YOUR FEEDBACK!
3 out of 5
by Erin

Basic

Posted May 11, 2017 on Hotels
It was just ok nothing WOWED me
Comment from Hotel Management
Jun 7, 2017
Thank you for your feedback. We hope you come back and allow us to wow you with our service.
3 out of 5
by A verified traveler

It's part of the design....

Posted May 1, 2017 on Hotels
The overall stay was fine. I just wasn't understand the reasoning behind the odor in my room or the stains on the carpet. They said the stains were actually the design of the carpet but that was total b.s. When I got off the elevator and walked to my room the rubber mat lining the bottom of the walls were peeling.
Comment from Hotel Management
Jun 7, 2017
Thank yo so much for your feedback. We have replaced all guest rooms and hall way carpets. We will share this with our staff. Please come back and stay with us again so you can see the updates
3 out of 5
by Jake

Posted Apr 24, 2017 on Hotels
Great staff, hotel needs updating. WiFi barely worked, room smelled like a locker room.
Comment from Hotel Management
Jun 7, 2017
Thank you for taking time to provide us with your feedback. We are working hard to keep our hotel updated and clean. We will share your feedback with the managers and staff.
3 out of 5
by Christopher

Missing shoes

Posted Apr 17, 2017 on Hotels
Me and my wife came to this hotel because every other hotel was booked. Everything was good untill one of the maid ladies came and stole my wife slippers upon cleaning the room the manager did nothing or didnt even offer help
Comment from Hotel Management
Jun 7, 2017
Thank you so much for your feedback. We handle all investigations thoroughly and have to prove that the items were taken. If you have any information that will help us prove that someone did take your shoes please provide us with the all information that you have. Thank You
2 out of 5
by A verified traveler

Posted Apr 14, 2017
With the size and condition of the room I thought I was in hotel 6
Comment from Hotel Management
Jun 7, 2017 by Manager , Hotel Management
Thank You for taking the time to provide us with your feedback. We hope to have you stay with us again. We do offer a variety of rooms types. Our suites may cost a bit more but are very spacy. Please consider this for you next stay!
3 out of 5
by A verified traveler

Easy access to the fwy

Posted Mar 24, 2017 on Hotels
theres a cute little restaurant that had great food right next door. easy access to I-10!
3 out of 5
by A verified traveler

Posted Mar 17, 2017 on Hotels
the reception area was nicer than I expected but the superior floors were sketchy. It was 40 degrees outside and the heater did not function. too pricey for condition of hotel. although it was a great location for not finding something in French Quarter. there was no one at the reception when I attempted to check out. waited 30 minutes and no one was around