Ratings based on 254 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge, LA

Big suite in quiet area of Metairie.

Posted Oct 31, 2017
Spacious room. 2 bedroom, 2 baths, kitchen and living room. Quiet hotel. Plenty of parking. Big complimentary breakfast each morning. Will stay there again.
Comment from Hotel Management
Nov 2, 2017 by Olivia, Hotel Management
Thank you so much for staying with us - we're thrilled that you enjoyed your time in a two-bedroom suite! We look forward to welcoming you back soon.
5 out of 5
by Jim

Very nice hotel, clean and very friendly staff

Posted Sep 11, 2017 on Hotels
asked for recommendation for sea food places to eat near by, gave wonderful referral, would have never found on our own. Food was great and prices very good.
Comment from Hotel Management
Sep 15, 2017
Thank you for your kind words! I'm so glad you enjoyed our recommendation and had a great meal. We look forward to having you back soon!
4 out of 5
by Michael

Posted Sep 2, 2017 on Hotels
Comment from Hotel Management
Sep 5, 2017
Thank you for staying with us!
5 out of 5
by Charles

Excellency

Posted Aug 28, 2017 on Hotels
Excellent Hotel enjoyed my stay immensely even the studios are very large rooms
Comment from Hotel Management
Aug 31, 2017
Thank you for sharing your feedback - we're so glad you enjoyed your stay! We hope to welcome you back soon!
4 out of 5
by Zhongwei

Great experience

Posted Aug 24, 2017 on Hotels
It was great staying there for a family vacation.
Comment from Hotel Management
Aug 28, 2017
Thank you for your feedback - we hope to see your family again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Hope PA

Hotel was great

Posted Aug 23, 2017
Pros: everything. location, food, and room size
Cons: more nights where they have food
Location: location was perfect. away from the busy street, but close enough to things I needed to get to
Great location. The room was clean, very spacious, and the food was great. Pool was awesome in the evenings and hotel staff were very pleasant and helpful.
Comment from Hotel Management
Aug 24, 2017 by Olivia, Hotel Management
Thank you for your feedback! Our courtyard and pool area is definitely a hit this time of year - I'm so glad you were able to enjoy it. We hope to see you again whenever your travels bring you back to the area!
5 out of 5
by Marquita

I'm a Happy Momma!

Posted Aug 21, 2017 on Hotels
I gave my daughter a pool and slumber party for her 9th birthday here. When we got there for 3pm check in, I was told that the 2 bedroom suites that I pre-booked were sold out and that I would have to wait for 45 mins to an hr for a new one. I was already running late with the party set up and guests were arriving, but I was told that we could use the pool area until the room was ready. The kids got in the pool and not even 15 mins later, the room was ready. It was clean, set up wonderfully, spacious...full kitchen and two full bathrooms. I didn't need for anything (except extra towels for the kids). Breakfast the following morning was delicious. Check out was easy. I LOVED IT HERE! Overall the staff was courteous and nice (even with the noise ordinance issued). Definitely will refer to others and I'm dying to stay here again!
Comment from Hotel Management
Aug 24, 2017
Thank you so much for your feedback. It's always an honor when we're able to participate in celebrations like this, and I'm so glad you and your daughter enjoyed it! We look forward to seeing you again soon!
5 out of 5
by Brinna

Glow up

Posted Aug 21, 2017 on Hotels
Overall I loved it. Just had one minor setback but they fixed it quickly.
Comment from Hotel Management
Aug 24, 2017
Thank you for your feedback - I'm glad we were able to get your setback corrected quickly and you were able to enjoy your stay!
5 out of 5
by A verified traveler

Posted Aug 21, 2017 on Hotels
Comment from Hotel Management
Aug 24, 2017
Thank you for the 5-star rating!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel.

Posted Aug 21, 2017
Pros: Close to the interstate and easy to find.
Cons: The breakfast is not what it used to be.
Location: Good variety of retail shops and food choices being right next to the Galleria.
Nice modern look and feel to the rooms. The hotel is right next to the interstate and in close proximity to retail shops and restaurants.
Comment from Hotel Management
Aug 21, 2017 by Olivia, Hotel Management
Thank you for your feedback! Our location is great - we're also almost exactly halfway between the airport and the French Quarter. Not too far from anything! We look forward to welcoming you back soon.